Usefulness of Effective Leadership in Business Operations Management

MANAGEMENT AND OPERATIONS
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Executive Summary
In the following report, the usefulness of effective leadership in the business operation
management is elaborated. The difference in roles of managers and that of a leader is
also stated here. The way that decision making and operation management is affected
by the leadership quality is also stated. The factors which affect the business
environment are identified and how they impact on the operation management is also
jotted down. In conclusion the, recommendations are also stated.
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Table of Contents
Task 1 – Case problem......................................................................................................4
Introduction:.......................................................................................................................4
Leader Vs Manager and explain their characteristic and traits.........................................4
Roles of Leader and functions of manager in context with chosen organisation..............4
[D1] [P3] Leadership theories and models and critical explanation:................................5
[M1] Variation between the responsibility and duties of a leader and a manager............8
[M2] Positive and Negative sides of different leadership theories:...................................8
Task 2 - Case problem....................................................................................................10
[P4] The roles and responsibility of leaders and the manager in the context of
operational management:................................................................................................10
[P5] [D2] Analysis of the significance of operations management in achieving business
objectives.........................................................................................................................11
[P6] [M3] [D2] Critical analysis of the factors prevailing in the business environment and
their effect on operational management and decision making:.......................................12
[M4] Commendation for improving efficiencies of operational management to
successfully meet the business objectives......................................................................14
Conclusion:......................................................................................................................15
Reference list:..................................................................................................................16
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Introduction:
Leadership and management is an essential key to any successful business or
organisation. It is very important to understand the management process within an
organisation for a good team leader or owner and is also important to motivate the
employees or staff and to create a better environment within workshop (Avolio and
Yammarino, 2013, p.30). The aim of this chapter is to introduce or make understand the
learner about the functions of the manager and the role of owner or leader and the
different behaviours, characteristics and traits that help to support the management
process. Here, the researcher has taken McDonald's like a food industry to discuss or
analyse this topic.
Task 1 – Case problem
Leader Vs Manager and explain their characteristic and traits.
The major difference between the managers and leaders is the manager, people or
workers work for them and in context with leader, workers or people follow them. Both
are important for a successful business. Leadership defines as the potential that
manipulates and impels the group efforts towards the achievement of goals while
managers focus on the organisational activities, Planning, controlling and directing the
staff. As, manager have to follow some organisational procedures and policies while the
owner has followed their instinct (Goetsch and Davis, 2014, p.52).
There are some characteristics and traits that make a strong leader are honesty and
integrity, vision, communication skills or power to make them understand, the ability to
face challenges and inspirational views. These are some factors that influence to
achieve the aims, goals, and objectives of leaders. While in context with managers,
some traits that include the ability to direct focused on people as their needs and listen
to their opinions, ability to execute a vision and process management comes under the
process of establishment of work rules, operating procedures and standards and some
other organisational activities that worker has to do.
Roles of Leader and functions of manager in context with chosen organisation
As the researcher has chosen McDonald's like a food industry, the roles of leader within
this organisation firstly focus on the organisational work culture and how it can maintain.
They take highly skilled or experienced employees that help to lead them in this position
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