BSB50618 – Diploma of Human Resources Management
Assignment cover sheet for the course BSBHRM510 - Manage mediation processes
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Added on 2022-08-20
BSB50618 – Diploma of Human Resources Management
Assignment cover sheet for the course BSBHRM510 - Manage mediation processes
Added on 2022-08-20
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Assessment Cover Sheet
Student name: Student ID:
Unit code & name: BSBHRM510 Manage mediation processes
Qualification: BSB50618 – Diploma of Human Resources Management
Trainer name:
Date Due: 30.11.2019
Date submitted :
1st Attempt Result
(For the assessor) Competent Not Yet Competent
Assessor signature Date:
2nd Attempt Result
(For the assessor) Competent Not Yet Competent
Assessor signature Date:
3rd Attempt Result
(For the assessor) Competent Not Yet Competent
Assessor signature Date:
Comments
(must be included if
result is Not
Satisfactory)
Declaration:
I hereby declare that no part of this assignment or product has been copied from any other student’s work or from
any other source except where due acknowledgement is made in the assignment.
No part of the assignment/product has been written / produced for me by any other person except where
collaboration has been authorised by the trainer/assessor concerned
I am aware that this work may be reproduced and submitted to plagiarism detection software programs
etc. for the purpose of detecting possible plagiarism (which may retain a copy on its database for
future plagiarism checking)
I have read and I clearly understand GBC assessment, course progress and intervention policies.
Student signature: ______________________________________
Note: The assessor may not mark this assignment if the above declaration is not ticked and signed
Student name: Student ID:
Unit code & name: BSBHRM510 Manage mediation processes
Qualification: BSB50618 – Diploma of Human Resources Management
Trainer name:
Date Due: 30.11.2019
Date submitted :
1st Attempt Result
(For the assessor) Competent Not Yet Competent
Assessor signature Date:
2nd Attempt Result
(For the assessor) Competent Not Yet Competent
Assessor signature Date:
3rd Attempt Result
(For the assessor) Competent Not Yet Competent
Assessor signature Date:
Comments
(must be included if
result is Not
Satisfactory)
Declaration:
I hereby declare that no part of this assignment or product has been copied from any other student’s work or from
any other source except where due acknowledgement is made in the assignment.
No part of the assignment/product has been written / produced for me by any other person except where
collaboration has been authorised by the trainer/assessor concerned
I am aware that this work may be reproduced and submitted to plagiarism detection software programs
etc. for the purpose of detecting possible plagiarism (which may retain a copy on its database for
future plagiarism checking)
I have read and I clearly understand GBC assessment, course progress and intervention policies.
Student signature: ______________________________________
Note: The assessor may not mark this assignment if the above declaration is not ticked and signed
P a g e | 2
Gateway Business College
| BSBHRM510 Manage mediation processes | V8 | November 2018 Page 2 of 17
Assessment instructions
Overview
Assessment methods can be:
Written tests
Direct observation
Product-based methods e.g. reports, role plays, work samples
Questioning/ Interview
Workplace simulation
All assessment tasks should be completed in the class room, unless approved by the assessor. Prior to commencing the
assessments, your trainer/assessor will explain each assessment task and the terms and conditions relating to the
assessment tasks. Please consult with your trainer/assessor if you are unsure of any questions. It is important that you
understand and adhere to the terms and conditions, and address fully each assessment task.. Your trainer/assessor will
remain available to support you throughout the assessment process.
Written Assessments
Written assessment tasks are used to measure your understanding and underpinning knowledge of the overall unit of
competency. While undertaking any written assessment tasks, please ensure that you type the following criteria in the
space provide in the columns:
Address each question including any sub-points as per the instructions provided with each question in the
column
Demonstrate that you have researched the topic thoroughly
Cover the topic in a logical, structured manner
Your assessment tasks are well presented, well referenced
Please note:
All the written assessments are closed book
When you have completed a written task you should print the assessment guide and submit it to your assessor
No hand written or supplementary work will be accepted without the permission of the assessor.
Assessment Results
The result of each task will be either ‘satisfactory’ or ‘not satisfactory’. If unsatisfactory, you will be given the
opportunity for reassessment. Unsatisfactory written assessments will be returned to you for resubmission.
Competency outcome
Once you have satisfactorily completed all the tasks for this unit you will be awarded “Competent” (C) or “Not yet
Competent” (NYC) for the relevant unit of competency.
Additional evidence
If GBC, at its sole discretion, determine that it require additional or alternative information/evidence in order to determine
competency, you must provide us with such information/evidence, subject to privacy and confidentiality issues. GBC retain
this right at any time, including after submission of your assessments.
Assessment appeals process
If you feel that you have been unfairly treated during your assessment, and you are not happy with your assessment
and/or the outcome as a result of that treatment, you have the right to lodge an appeal. You must first discuss the issue
with your trainer/assessor. If you would like to proceed further with the request after discussions with your
trainer/assessor, you need to lodge your appeal, in writing, outlining the reason(s) for the appeal.
Special needs
Candidates with special needs should notify their trainer/assessor to request any required adjustments as soon as possible.
This will enable the trainer/assessor to address the identified needs immediately. If you feel you are not yet ready to be
assessed or that this assessment is unfair, please contact your assessor to discuss your options. You have the right to
formally appeal any outcome and, if you wish to do so, discuss this with your trainer/assessor.
Gateway Business College
| BSBHRM510 Manage mediation processes | V8 | November 2018 Page 2 of 17
Assessment instructions
Overview
Assessment methods can be:
Written tests
Direct observation
Product-based methods e.g. reports, role plays, work samples
Questioning/ Interview
Workplace simulation
All assessment tasks should be completed in the class room, unless approved by the assessor. Prior to commencing the
assessments, your trainer/assessor will explain each assessment task and the terms and conditions relating to the
assessment tasks. Please consult with your trainer/assessor if you are unsure of any questions. It is important that you
understand and adhere to the terms and conditions, and address fully each assessment task.. Your trainer/assessor will
remain available to support you throughout the assessment process.
Written Assessments
Written assessment tasks are used to measure your understanding and underpinning knowledge of the overall unit of
competency. While undertaking any written assessment tasks, please ensure that you type the following criteria in the
space provide in the columns:
Address each question including any sub-points as per the instructions provided with each question in the
column
Demonstrate that you have researched the topic thoroughly
Cover the topic in a logical, structured manner
Your assessment tasks are well presented, well referenced
Please note:
All the written assessments are closed book
When you have completed a written task you should print the assessment guide and submit it to your assessor
No hand written or supplementary work will be accepted without the permission of the assessor.
Assessment Results
The result of each task will be either ‘satisfactory’ or ‘not satisfactory’. If unsatisfactory, you will be given the
opportunity for reassessment. Unsatisfactory written assessments will be returned to you for resubmission.
Competency outcome
Once you have satisfactorily completed all the tasks for this unit you will be awarded “Competent” (C) or “Not yet
Competent” (NYC) for the relevant unit of competency.
Additional evidence
If GBC, at its sole discretion, determine that it require additional or alternative information/evidence in order to determine
competency, you must provide us with such information/evidence, subject to privacy and confidentiality issues. GBC retain
this right at any time, including after submission of your assessments.
Assessment appeals process
If you feel that you have been unfairly treated during your assessment, and you are not happy with your assessment
and/or the outcome as a result of that treatment, you have the right to lodge an appeal. You must first discuss the issue
with your trainer/assessor. If you would like to proceed further with the request after discussions with your
trainer/assessor, you need to lodge your appeal, in writing, outlining the reason(s) for the appeal.
Special needs
Candidates with special needs should notify their trainer/assessor to request any required adjustments as soon as possible.
This will enable the trainer/assessor to address the identified needs immediately. If you feel you are not yet ready to be
assessed or that this assessment is unfair, please contact your assessor to discuss your options. You have the right to
formally appeal any outcome and, if you wish to do so, discuss this with your trainer/assessor.
P a g e | 3
Gateway Business College
| BSBHRM510 Manage mediation processes | V8 | November 2018 Page 3 of 17
Table of Contents
Assessment Schedule ................................................................................................................... 4
Activities ..................................................................................................................................... 5
Activity 1A ....................................................................................................................................... 5
Activity 1B ....................................................................................................................................... 6
Activity 1C ....................................................................................................................................... 6
Activity 1D ....................................................................................................................................... 7
Activity 1E........................................................................................................................................ 8
Activity 1F........................................................................................................................................ 9
Activity 1H ..................................................................................................................................... 10
Activity 2A ..................................................................................................................................... 11
Activity 2B ..................................................................................................................................... 11
Activity 2C ..................................................................................................................................... 12
Activity 2D ..................................................................................................................................... 12
Activity 2E...................................................................................................................................... 13
Activity 3B ..................................................................................................................................... 14
Activity 3C ..................................................................................................................................... 14
Activity 3D ..................................................................................................................................... 15
Activity 4A ..................................................................................................................................... 15
Activity 4B ..................................................................................................................................... 16
Skills and Knowledge Activity ........................................................................................................ 17
Gateway Business College
| BSBHRM510 Manage mediation processes | V8 | November 2018 Page 3 of 17
Table of Contents
Assessment Schedule ................................................................................................................... 4
Activities ..................................................................................................................................... 5
Activity 1A ....................................................................................................................................... 5
Activity 1B ....................................................................................................................................... 6
Activity 1C ....................................................................................................................................... 6
Activity 1D ....................................................................................................................................... 7
Activity 1E........................................................................................................................................ 8
Activity 1F........................................................................................................................................ 9
Activity 1H ..................................................................................................................................... 10
Activity 2A ..................................................................................................................................... 11
Activity 2B ..................................................................................................................................... 11
Activity 2C ..................................................................................................................................... 12
Activity 2D ..................................................................................................................................... 12
Activity 2E...................................................................................................................................... 13
Activity 3B ..................................................................................................................................... 14
Activity 3C ..................................................................................................................................... 14
Activity 3D ..................................................................................................................................... 15
Activity 4A ..................................................................................................................................... 15
Activity 4B ..................................................................................................................................... 16
Skills and Knowledge Activity ........................................................................................................ 17
P a g e | 4
Gateway Business College
| BSBHRM510 Manage mediation processes | V8 | November 2018 Page 4 of 17
Assessment Schedule
Week 1
11.11.2019 – 17.11.2019
Activity 1, 2
Week 2
18.11.2019 – 24.11.2019
Activity 3, 4
Week 3
25.11.2019 – 01.12.2019
Interview
Gateway Business College
| BSBHRM510 Manage mediation processes | V8 | November 2018 Page 4 of 17
Assessment Schedule
Week 1
11.11.2019 – 17.11.2019
Activity 1, 2
Week 2
18.11.2019 – 24.11.2019
Activity 3, 4
Week 3
25.11.2019 – 01.12.2019
Interview
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