Business Plan for Fast Track Courier Company

This presentation provides a comprehensive business plan for Fast Track Courier Company, including strategies for expansion, organizational changes, market analysis, resource requirements, and financial forecasts. It explores the need for the company to enter new markets, undergo organizational changes, and embrace modern technology. The presentation also highlights the company's unique selling proposition and its aim to increase sales and customer satisfaction. Additionally, it discusses the management and organizational structure, licensing requirements, and communication strategy with stakeholders.

A business plan for Fast Track Courier
Company

Executive summary
 Fast Track Courier should expand its business in NSW
 The company should enter new markets to serve new customers
 the company should undergo an organisational change

Introduction
 Business organizations have to undergo organizational changes in
order to expand its revenue base.
 Organisational changes often require the employees of the
organisations to embrace changes.
 The aim of the presentation would be to explore the change
management operations Fast Track Couriers which was a family owned
business.

Description of the business
(background)
 Fast Track Courier Company was a family owned business, which
delivered medium and large sized couriers in Sydney.
 The main products of the company included delivering parcels to
medium sized companeis which formed a major portion of its customer
base.

Business products and services
 The main products of Fast Track Courier Company consisted of delivery
of parcels to the small and medium sized companies.
 The unique selling proposition of the company consisted of its reliable
mail delivery services, which the customers could avail at reasonable
prices.

Marketing activity – the market
 Fast Track Courier Company operated in the highly competitive courier
market of Australia, which was experiencing increase in demand for
reliable courier services at legitimate prices.
 The courier market of Australia especially around the Sydney region
was experiencing increase in demands from customers to deliver
couriers at the respective regional offices in area like Wollongong.

Business operations:
 Productivity and performance targets for key result areas (in
consultation with key stakeholders):Fast Track company aimed to
achieved several business productivity and performance targets.
 Financial and non-financial performance measures:
 Initiate its regional delivery services within New South Wales within 12
months.
 Increase in sales by 40 percent in the coming three years
 In customer satisfaction
 Modernisation of the trucks

Detail resource requirements, including human
resources, capital equipment and other
resources required to achieve business goals:
 Human resources
 Capital
 Other resources.

Management and organisational
structure
 The management or the organisational structure of the company
should change from a family oriented one to a business-oriented one.

Proposal
 The company should get listed on the ASX.
 Enable the company to fuel its business expansion strategies.

Financial background trading to date
forecasts and risks(Attached)

Licensing include any permits or
licences required
 Fast Track Courier should obtain licenses to operate in new markets.

Conclusion
 It can be concluded that Fast Track Courier should expand its business
in NSW into the new areas like Newcastle.

Communication strategy and stakeholders analysis
Position Stakeholders Impact of changes on them
Internal
Management of the cafe
operating in Fast Track Couriers
Make decisions on change management
Internal Employees
1. Requires them to implements strategies made by the management.
2. Interacts with external stakeholders like customers and gain information from them regarding innovations
in change management.
3. Communicates the feedback from external stakeholders to managers
External
Government of Australia at Union
level
1. Forms bilateral agreements with other countries which allows companies get access to advanced
technology required to embrace the change.
2. Makes IPR laws which enable transport companies in Australia protect their innovations from infringements.
3. Encourages innovation in sustainable manufacturing of products by providing facilities like tax rebates and
awards.
External State and local government
1. Forms collaborations with other state governments which allows companies get access to modern
techniques available in other states.
2. Makes IPR laws which enable change management companies protect their innovations from infringements.
3. Encourages innovation in sustainable manufacturing of vehicles by providing facilities like tax rebates and
awards.
External Customers 1.Supports government by pressuring Fast Track Couriers to embrace modern technology
2. Provide feedback to bring about the environmental conservations.
3.Use digital media to create awareness about infringement of environment laws made by the companies
External Suppliers Requires them to supply raw materials like autombile parts
External Investors 1. Provide more capital by investing in the shares of companies
2. Provides ideas about innovation to the change management
External Distribution channels 1. Distributes the vehicles manufactured by the company in the global market.
2. Communicates information gained from customers to the company.
External
Technological partners and R&D
firms
1. Conduct R&D on behalf of LF Transport
2. Requires providing ideas to the company on change management
External Competitors Need to introduce new advanced models of vehicles in response to introduction of advanced vehicles by Fast
Track Couriers

 What information will each person (position) require? The
stakeholders would require information about business expansion.
 What are the relevant timeframes? 27 months.
 How will you communicate this information?Email and face to
face meetings.
 How will you ensure their understanding of their role in
implementing the business plan? The management of the
company should set KPIs to measure the performance of the business
targets achieved

Reference
 Safe Work Australia. 2019. Home. [online] Available at:
https://www.safeworkaustralia.gov.au/ [Accessed 19 Sep. 2019].

Thank You