Theory of Human Resource, Motivation, Recruitment and Culture in Marks and Spencer

A CASE STUDY

Contents
Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
Theory related to human resource, motivation, recruitment and culture.....................................1
CONCLUSION................................................................................................................................2
REFERENCES................................................................................................................................3

INTRODUCTION
Human resource management is the process used in organization for strategically managing
the employees working in firm so that goals and objectives can be achieved and competitive
advantage can be gained. Present report will lay emphasis on Marks and Spencer which is British
multination retail store specialised in selling food products, clothing and home appliances. Study
will focus on discussing the theory of Human resource and motivation. It will also discuss theory
related to culture and recruitment.
MAIN BODY
Theory related to human resource, motivation, recruitment and culture
In order to manage the employees working in firm Marks and Spencer is making use of
various human resource management models. It has assisted them in increasing motivation level
of workers and making the culture of firm better. It includes the following:
Theory of Performance: Henri Fayol has provided various principles of management that
can assist Marks and Spencer in more efficient and effective job performance. In this firm needs
to be engaged in dividing the work responsibly among the team members so that no chaos and
conflict exist (Brewster and Söderström, 2017). This can assist managers of firm in making
environment better. It will also assist them in enhancing motivation level of workers and they
will be able to create employee loyalty through this model. It has also been analysed that
company also needs to provide workers with authority so that sense of belongingness increases
among workers.
Recruitment theory: This theory of human resource management emphasise that Marks and
Spencer must be engaged in hiring those employees with high skills and talent. This can assist
firm in gaining productivity and also their operational efficiency can be increased (Tracey,
2016). HR needs to analyse the strength if employee so that firms goals and objectives can be
achieved. They must short list and screen right candidate on vacant position, so that company
can gain competitive advantage.
Hofstede’s cultural theory: It shows the effects of a society's culture on the values of its
members, and how these values relate to behaviour, using a structure derived from factor
analysis (Wehrmeyer, 2017). In this Marks and Spencer must be engaged in providing respect to
culture, value and thought process of all employees working with them. This will assist form in
creating employee loyalty and also turnover in firm will be reduced. It will also make company’s
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