Organisational Change Due to Technology: A Case Study of Amazon

This presentation discusses the impact of technology on organisational change, using Amazon as a case study. It covers triggers of change, leadership principles, motivation, recommendations, and the Kurt Lewin theory of change. The presentation also explores the use of robots in Amazon's innovation labs and the benefits they bring to the workforce.

ORGANISATION BEHAVIOUR
INTRODUCTION
The assessment will describe the organisational
change due to change in use of technology within the
organisation of Amazon Company.
Triggers of change
• Technology is the new normal
• Profitability
• Cost-effective
• Better experience to customer
• Thinking outside the box
Organisational culture
• Performance enablement
• Collect and share accurate data
• Better dealing with feedback
• Increase efficiency
• More flexibility
Leadership
• Customer obsession
• Ownership
• Invent and simplify
• Are right, a lot
• Be curious and learn
• Develop and hire the best
• Highest standard
• Think big
• Biasness
• Earn trust
• Dive deep
• Backbone
• Deliver results
Motivation
It refers to the core of management which expresses that
an individual should receive a sense of worth by the
executives within the organisation.
Whereas in innovation labs, there are various testing on
robots going on like Bert which increase the parameter or
restricted areas of robots which allow the employee to
summon Bert to bring items across the warehouse.
The two other robots are Scooter and Kermit which
provide Autonomously Guided Carts (AGCs) which allow
their workforce to focus on their crtitical thinking skills
rather than to perform physical tasks (Moncado, 2018)
Organizational and individual responses
The technology helps them in the communication, learning,
thinking, etc. bot the individual and changes of technology
are co- influence, co-related, co- independent with the other.
The Kurt Lewin theory of change is applied in the change
management and its include the process such as adopting the
new technologies, adopt the new behaviour as the norm as
well as develop the perceptions that changes are needed in
the organization and individual lifestyle (May, 2018).
Recommendations
• Investigate technology
• train employees
• Assembling a team
CONCLUSION
The organizational behaviours help in manage the employees as well as
motivate them for work effectively and to perform well.
REFRENCES
May, C.R., and et.al., 2018. Using normalization process theory in feasibility studies and
process evaluations of complex healthcare interventions: a systematic review. Implementation
science. 13(1). pp.1-27.
Moncado, S., (2018). How to Use Smart Technology to Increase Employee Motivation [Online].
Available through <https://management30.com/blog/technology-to-increase-motivation/>