An Appraisal of a Guest Service Experience

An Appraisal of a Guest
Service Experience

Table of Contents
INTRODUCTION
CONCLUSION
FINDING
REFERENCES

INTRODUCTION
An Appraisal of a Guest Service Experience is focus on some certain area.
It is all about guests belief of the support they have received from the hotel.
In guest service's hotel provide effective hotel services which attract more
customers.
In this presentation will use some terms such as Guest Services, it means
those services which offer by the hotel. That services are helpful for support
and help guest in hotel. Guest services desk in hotel lobby, from where
guest satisfy their needs.

Service provision and quality management in hotel
Hilton, UK.
SERVICES PROVIDED BY HOTEL HILTON
Reception services for guest
Accommodation and room services
Food and drinks services
Security services