ANZ Banking Group Limited: Social Responsibilities and Managerial Ethics

ANZ BANKING Group Limited
Executive summary

In this report, social responsibilities and managerial ethics are discussed of ANZ banking group.
With the help of PESTEL analysis and Five forces model, opportunities and threats of the
company are analyzed. ANZ banking has various strengths and weaknesses which helps in
analyzing the market position of the company. CEO of the company has implemented the
strategic leadership in the business for the growth and development. the analysis of the market
position of th company is done with the help of SWOT analysis.
Contents

Introduction.................................................................................................................... 1
CSR and managerial ethics................................................................................................. 1
PESTEL Analysis and FIVE FORCE MODEL........................................................................2
SWOT Analysis.............................................................................................................. 4
Strategic Leadership......................................................................................................... 5
Conclusion..................................................................................................................... 5
Reference...................................................................................................................... 6

Introduction
ANZ banking is the Australian and New Zealand banking group Limited which dals in banking
and financial services and it’s headquarter is in Melbourne, Australia. It was established on 1
October 1951. The operation of ANZ bank is in 33 markets globally. In this report, social
responsibility and managerial ethics will be discussed which are used by the ANZ banking group
for engaging the stakeholders. The PESTEL analysis and five force model helps the business in
analyzing the opportunities and threats which are required to consider for the growth and
development of the organization. the analysis of internal environment helps in analyzing the
strengths and weaknesses of the business. The core values and competencies of the company will
be discussed which are developed by CEO and the various strategies of the organization will be
discussed which helped in the growth of the business. it is important to analyses the various
factors which help the banking sector to grow in market. It is analyzed that the bank includes
almost 545,000 shareholders (Liu and Trabi, 2003).
CSR and managerial ethics
Corporate social responsibilities are the self-regulations of the company which aims regulating
itself, stakeholders and the public. ANZ bank group adopts the responsible practices by
providing the uncomplicated products and services to customers. ANZ always strengthens the
decisions of business by considering the economic, social and environmental issues and
opportunities. ANZ banking considers the employees and customers fairly and provides the best
services to them. ANZ has implemented the new CR framework which includes the new policies
and initiatives for developing and enabling the staff to engage the employees in community
investment activities (Young and Thyil, 2009).
They had emphasized education and employment opportunity by enhancing and expanding the
program for creating opportunities in order to improve the economic and social inclusion. They
had increased the percentage of women in all the levels of the business. They provide the values
to their shareholders by considering the interest of employees, customers, and communities.
They had created their strategic priority of delivering a purpose and values-led transformation
(Sujan and Abeysekera, 2007). They had created the values for customers, employees, and the