HRM Practices and Recruitment Strategies
Added on 2020-10-05
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AssignmentHuman resource management Student nameStudent IdSubmission DateProfessor’s name
Introduction:Human resource planning is the process of determining current and future requirement of HRresources, further developing and implementing plans to meet the organizational requirementsand monitoring effectiveness of the resources. The report is intended to evaluate the scope ofvarious HRM functions to achieve the objective of organization. HRM functions of BritishAirways have been evaluated here. Employees and employers both benefited through HRpractices and its benefits are discussed in this report. It also aligns the strengths and weakness ofrecruitment and selection process. The employee relations and internal organization environmentlead towards getting productivity and profitability of the organization. Employment legislationplays important role in aligning HRM functions and influence the activities of organization.Report provides various application of human resource management at the last. 1.0 purpose and scope of Human Resource Management1.1 Purpose and functions of HRM, applicable to workforce planning and resourcing inBritish Airways:Planning process utilized at British Airways:
Figure 1: Typical organizational planStrategic plans: These are the general plans outlines the priorities and activities required toenhance the strategic goal of the organization. The strategic plan set by BA is achieving longterm loyal of the customer or gaining customer retention (Benowitz, 2009). The BA believes thatcustomer satisfaction is achieved through excellent customer services. And hence,BritishAirways first objective is to improve the image of the organization. The research conducted bythe organization regarding customer satisfaction and employee interaction results that customerssatisfy with positive behavior by staff. The negative contact (unfriendly and rude behavior) resultin customer dissatisfaction. This can be avoided by conducting training program like “puttingpeople first” for the staff who had direct contact with the customers.Tactical plans: This aimed to achieve tactical goals and implementing parts of strategic plan. BAregularly arranges seminars, different sessions and training program for employees to enhancetheir performance and productivity (Gediz and Yalçınkaya, 2010).Operational plans: Tactical plan set by the organization further implemented in daily operations.Each training program arranged by BA was monitored and executed successfully.Forecasting: The competition in airline industry is increasing globally. Hence, BA need toanticipate such training program that fulfill future corporate needs of the employees. Theorganization need to aware employees about the competition and keep them focused oncontinuous improvement (Kemery, 2009). Significant factors needed for organization success aremanaging brand image, international competition, managing issues of joint ventures and so on. The analysis shows that BA has implemented HRM planning process successfully. But, thereare certain limitations to its HRM practices like ratio-analysis, contingency plan and trendanalysis need be considered in future HRM planning process. The significant functions performed by the British Airways are:Providing benefits, compensation and incentives to the deserving employees.Align strategies to establish a relation between Managers-employees-laborDeveloping strategies for HR planning, recruitment and selection processes
Safety and health management Human resource research 1.2 Strengths and weaknesses of different approaches to recruitment and selection:British Airways pays special attention to its recruitment and selection process. Actually itis a significant process for every organization because it helps in getting the competent candidatefor an organization and makes them appropriate for the job. HR team at the British Airwaysprepares three major documents for inviting new candidates for particular vacant position. Jobanalysis would be performed before preparing these documents (Lawler & Boudreau, 2009). Jobanalysis is a systematic evaluation and study of the particular designation to determine their roleand responsibilities of the job. Strengths of recruitment and selection process:Recruitment and selection process is key strength of British Airways. This helps organization inmultiple ways. Continuous recruitment and selection procedures are run under various branchesof BA and it has various strengths like employee engagement, sustained job performance andemployee retention and low turnover. Weaknesses of the recruitment and selection process:InefficienciesTime spent on the searching and recruiting tools by the company that does not result in gettingbetter quality candidates is the major weakness of recruitment process (Hargis & Bradley,2011).It gets difficult to approach the deserving employee as they already working in the Internal recruitment: narrow ideasThe company sometimes uses internal-only recruitment process that restricts selection ofcandidate from outside the company. This creates job assurance among internal employees thatpromotions are internal. This prohibits the company from getting the new highly skilled andqualified employees. External hires would come-up with new ideas and approaches which canbenefit the company. Excluding the external candidates also limits the organization from gettingtalent pool.
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