Human Resource Management Sample Assignment (Doc)

Human Resource
Management

Table of Contents
INTRODUCTION...........................................................................................................................4
TASK 1........................................................................................................................................4
1.1 Role and purpose of HRM.....................................................................................................4
1.2 HR plan for analysis of supply and demand..........................................................................6
TASK 2............................................................................................................................................8
2.1 Current state of employment relations...................................................................................8
Employee relation........................................................................................................................8
2.2 Employment laws affects management of HR.......................................................................9
TASK 3..........................................................................................................................................10
3.1 Job description and personal specification for Airport operation manager.........................10
3.2 Comparison of selection processes for British Airway and Hospitality (hotel) industry....12
TASK 4..........................................................................................................................................14
4.1 Contribution of training and development activities for effective operation.......................14
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16

INTRODUCTION
Human Resource Management (HRM) or Human Resource (HR) is strategic approach
for effective management of corporate worker which assist in gaining competitive advantages. It
is made for maximizing performance of employees with respect to employer's strategic
objectives and focusing on systems and policies. As HRM is significant for organisation for
achieving result. It is important function of every firm to have skill and knowledge human
resource. The given assignment is based on British Airway (BA) which is flag carrier and largest
airline in United Kingdom created in 1974. It has 183 destinations along with subsidiaries BA
city flyer. It has two hubs at Gatwick and Heathrow Airport. Here will discuss about role and
purpose of HRM in BA and creative plan of an HR for analysing supply and demand within
organisation. The current state of employment relations in airline industry and laws affecting
management of HRM. The file has also discussed about job description and specification. The
comparison of selection process between British Airway for Airport operation manager and hotel
industry for Customer Service Assistant. For effective operation the contribution of training and
development in service industry is very important (Armstrong and Taylor, 2014).
TASK 1
1.1 Role and purpose of HRM
Human Resource Management
Human resource management is term describing formal systems for managing people of
organisation. There are three basic responsibilities of HR manager including employee
compensation and benefits, staffing and designing work. Its main purpose is maximizing
productivity by optimizing employees effectiveness. The key areas are:
Planning and forecasting- HRM require proper planning and forecasting of staff
requirement before selecting employees. The HR manager of BA have done planning for worker
and accordingly publish vacancy in newspaper.
Recruitment process- The HR first find requirement of different job profile at
organisation and work accordingly. As recruitment is positive process in which large number of
candidate applies. BA manager have done recruitment for getting right candidate for required
post.
3

Contracts of employment- It is an agreement between employees and organisation
regarding job profile, designation, salary leave, which is managed HR. In case of breach of
contact staff have to pay some fine to company. As BA is airline industry so there contract is
compulsory and maintained by authority.
Role of HRM
Recruitment and selection- It is way for captivating, screening and selecting qualified
and potential candidates for job profile. Its goal is attracting large applicant and selecting best out
of which is positive process. Similarly, selection means selecting suitable employees for firm
and negative process. It is important for corporation to reduce cost. The HR manager of BA have
to play significant role in recruiting and selecting to get best staff. Through this suitable staff is
selected.
Orientation- It is the way to guide and give knowledge about job profile, mission, vision,
goal of organisation to new employees or joiner. It assist employees for assigned duties, job
description and clarification of role. BA manager plays an effective role in this so that staff
became aware about work to be performed and act accordingly (Aswathappa, 2013).
Training and development- Training and development are important role of HRM. It
helps in improving current as well as future performance of each employees by increasing
ability, knowledge and behaviour. In context of BA, it conduct training and development on
regular basis for enhancing staff performance and increment of productivity.
Managing employee relations- As employees are the main asset and pillar of
organisation. It is important to have good relations with staff member for increasing output and
motivating them. It provide positive impact for personal and professional development. Thus,
BA has mentioned good relationship with subordinates which is supervised by HR for success
and survival.
Purpose of HRM
The main purpose of HR manager of British Airway is to manage employees of firm and
achieve goal and objectives. It also motivate staff for performing effectively and efficiently. It
focus on providing all the facilities to their working staff with positive environment.
Hard HRM
In this employees are treated as resource of business such as machinery and buildings. It
has good corporate business planning and focus on HRM which is hiring, moving and firing. The
4