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Business Administration (BA) Assignment

   

Added on  2020-06-04

19 Pages5719 Words281 Views
BUSINESSADMINISTRATION

Table of ContentsINTRODUCTION...........................................................................................................................5Unit 11.............................................................................................................................................51.1 Explain the requirements of establishing and implementing office management procedures.....................................................................................................................................................51.2 Explain how to manage the effectiveness of work and systems ..........................................51.3 Explain how to manage any constraints attached to office facilities and related budgets ...61.4 Explain the factors to be taken into account in the design of office systems, proceduresand guidance documents.............................................................................................................61.5 Explain how to create an environment that is conducive to productive work......................6Unit 19: Handle Mail.......................................................................................................................61.1 Explain how to deal with “junk” mail ..................................................................................61.2 Describe what to do in the event of problems arising when dealing with incoming oroutgoing mail .............................................................................................................................71.3 Describe how to operate a franking machine .......................................................................71.4 Explain how to prepare packages for distribution ................................................................71.5 State organisational policies and procedures on mail handling, security and the use ofcourier services ...........................................................................................................................71.6 Explain the process for reporting suspicious or damaged items in accordance withorganisational procedures............................................................................................................8Unit 24: Employee Rights and Responsibilities..............................................................................81.1 Explain the role of their own occupation within an organisation and industry ...................81.2 Describe career pathways within their organisation and industry .......................................81.3 Identify sources of information and advice on an industry, occupation, training and careerpathway ......................................................................................................................................81.4 Describe an organisation’s principles of conduct and codes of practice ..............................81.5 Explain issues of public concern that affect an organisation and industry...........................9Customer service and ensuring all customer feel valued and respected....................................9Unit 31: Produce Business Documents..........................................................................................101.1 Explain the requirements for language, tone, image and....................................................10

presentation for different documents........................................................................................101.2 Explain how to integrate images into documents...............................................................101.3 Describe how corporate identity impacts upon document..................................................10Production.................................................................................................................................101.4 Explain the requirements of data protection, copyright and...............................................10intellectual property legislation relating to document...............................................................10Production.................................................................................................................................101.5 Describe organisational procedures for version control......................................................111.6 Describe security requirements relating to document.........................................................11Production.................................................................................................................................11Unit 32: Produce Minutes of Meetings..........................................................................................111.1 Explain the purpose of different types of minutes and other..............................................11meeting records.........................................................................................................................111.2 Explain the legal requirements of formal minutes..............................................................111.3 Describe organisational conventions for producing minutes..............................................121.4 Describe the responsibilities of the minute taker in a meeting...........................................12Unit Title: (Unit 64) Presentation software...................................................................................121.1 Explain what types of information are required for the presentation.................................122.1 Explain when and how to use and change slide structure and themes to enhancepresentations..............................................................................................................................133.1 Explain how to present slides to communicate effectively for different contexts.............133.4 Evaluate presentations, identify any quality problems and discuss how to respond to them...................................................................................................................................................13Unit Title: (Unit 45) Promote equality, diversity and inclusion in the workplace........................131.1 Explain the difference between equality, diversity and inclusion......................................131.2 Explain the impact of equality, diversity and inclusion across aspects of organisationalpolicy.........................................................................................................................................141.3 Explain the potential consequences of breaches of equality legislation............................141.4 Describe nominated responsibilities within an organisation for equality, diversity andinclusion....................................................................................................................................142.1 Explain the different forms of discrimination and harassment..........................................15

2.2 Describe the characteristics of behaviour that supports equality, diversity and inclusion inthe workplace............................................................................................................................152.3 Explain the importance of displaying behaviour that supports equality, diversity andinclusion in the workplace........................................................................................................153.2 Identify potential issues relating to equality, diversity and inclusion in the workplace....15CONCLUSION..............................................................................................................................16REFERENCES..............................................................................................................................17

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