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Business Communications: Operational, Legal & Ethical Issues

   

Added on  2020-07-22

8 Pages2691 Words78 Views
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BusinessCommunication
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Table of ContentsINTRODUCTION ..........................................................................................................................1P1 Types of business information, their sources and purposes...................................................1P2 Complex internal business information use methods appropriate to the user’s needs..........2P3 Produce corporate communications......................................................................................2P4 Evaluate external corporate communications of an existing product or service...................3P5 legal and ethical issues in relation to the use of business information..................................3P6 Operational issues in relation to the use of business information..........................................4P7 Electronic and non-electronic methods for communicating business information................4CONCLUSION ...............................................................................................................................5REFERENCES................................................................................................................................6
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INTRODUCTION Business communication is information sharing between people within and outside anorganisation that is performed for commercial benefit of the organisation present report containall relevant information of business communication of Walmart (Chesher and Kaura, 2012). Itcontain information like, what are different types of business information and its sources andpurposes and various methods for user's needs. What are the corporate communications, differentexternal corporate communications of existing products and service, legal and ethical issues andoperational issues in relation to use of business information. It also outline electronic and non-electronic methods for communicating business information for different types of audience. P1 Types of business information, their sources and purposesThere are various types of business information which are as follows:Verbal: this is the easiest way to communicate; however, it may not always be moreeffective; Walmart communicate verbally to their customers, over the counter.Written: Words, pictures; from sources such as publications, books and journals; once anorder is taken on EPOS system the information is transferred to kitchen, as text on ascreen. Multimedia- multiple forms of media, together; data, text, audio and video etc. Web-based information: Combines multimedia technologies and streams them over theinternet; access to rich information anywhere; when surfing website, gathering valuableinformation on their consumer, of where they were transferred from and when. Information sources:Internal: An organisation's own intellectual property, such as financial records, orderinformation, maintenance records, etc. usually gathered from their respective departmentrecords-production, sales, maintenance or HR (Grunig, 2013). External: Collected from outside an organisation, such as market research, the internet,reports, trade groupings or commercial databases. Information purpose: In one word 'measure'. It is critical in a business to measure andactual performance against what was budgeted for. Using historical records is one method, tomake comparisons; however, targets may be set to stretch the performance of an organisation. Ifcosts are more than expenditure then it must take action to remedy the situation. Market researchreports can monitor altering market conditions, or possibly an increase or demise in demand of1
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