Business Environment and Communication

The assignment discusses the importance of understanding the business environment and its impact on employee skills and knowledge. It covers various types of documents and communication techniques used in a business setting, including reports, notices, letters, word documents, charts, graphs, etc. The assignment also touches upon the significance of technology in presenting and communicating information within a business organization.

Business environment

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
AC 1.1 Different type of documents .....................................................................................1
AC 1.2 Different formats........................................................................................................3
TASK 2 ..........................................................................................................................................3
AC 2.1 Report.........................................................................................................................3
AC 2.2 Research the required content....................................................................................4
AC 2.3 Different types of technology....................................................................................4
TASK 3 ...........................................................................................................................................5
3.1) Format of document........................................................................................................5
3.2) Structure and layout of document...................................................................................5
3.3 Presentation of documents ...............................................................................................6
3.4 Proofread of each document.............................................................................................7
MEMO.............................................................................................................................................8
REFERENCES ...............................................................................................................................9
.......................................................................................................................................................11

INTRODUCTION
Business environment is basically a combination of all internal and external factors that
are having a significant and influence on company's operating situation. It include factors like
customers and suppliers, number of competitors and efficiency of owner, advancement and
improvement in technology, trends and behaviour of market, society and also includes movement
laws and regulations (Belás and et. al, 2015). For this assignment, Mintel group Ltd is selected
which is a privately owned, London based market research firm. This organisation is planning on
providing training session to its staff members on importance of professional development. This
project includes different type of documents which can be used to present the confirmation and
different type of formats are also discussed. It also includes the pursue, content and style of
reports and different types of technology also form part of this assignment. At last format,
structure and layout of documents are also included in this report.
TASK 1
AC 1.1 Different type of documents
Business environment is very dynamic and keeps on changing,it is triggered by both
internal factors and external factors which effects growth and survival of business. To survive in
this impulsive environment every organisation need to make some extra efforts and the best way
to counter these changes is implementing training and professional development process.
Professional development is important for every business as it ensures continue improvement
and development and make employees competent in their profession or job, thus make them able
to efficiently handle the current challenges. Mintel group Ltd is also planing to provide its
workforce training about the importance of performance development (Chang, 2016). To present
this information use of different types of document can be made which are explained below:
Printed documents
this type of document provide information in a written or printed form which makes it
easy to mark important information and it is also easier to read.
 Notice – it is a printed or written announcement used to provide information to a large
number of people about any changes that has happened or is about to happen to.
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 Letters – a letter is a written or printed message conveyed from one person to another to
communicate important information and also provide a physical evidence and record of
information.
Electronic document
it present or record data in electronic form through making use of computer and other
electronic device (Charter, 2017).
 Word document – it is word processor used as a productivity application for creating
professional quality documents, letters, reports, etc. and provide features like spell and
grammar check, advanced page layout, text and font formatting, etc. Power Point – it is type of presentation program which includes a collection of
individual slides that contain information about different topics. It provide a complete
graphic package which includes everything (outlining, drawing, graphing, etc.) to create a
professional presentation.
Formal document
these documents are mainly designed for business purpose and make use of only formal
words and language for communicating any information.
 Memo – it is a short message of one page or less used to communicate or convey
thoughts, reaction and opinions. Agenda – it provide information about this needed to done and generally it represents a
list of topics that are to be discussed in a meeting (Deasy and et. Al, 2016).
Informal document
these are used to communicate information in a more casual way and thus does not make
use of any official communication channel.
 Email – it is used to distribute a message or information by electronic means from one
computer user to other user or receptionist through using a network.
 Fax- it is a telephonic transmission of acned printed material to a telephone number
associated with a printer or output device for easily communicating information
(Erasmus, Strydom and Rudansky-Kloppers, 2016).
Electronic form of document is most suitable for Mintel group Ltd as it provide use of
best graphics and templates for communicating information. Power point presentation provide
most creative and attractive way of presenting information by making use of image, pictures,
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animations which are most effective in providing information and explaining importance of
professional development. Electronic mode can also be used to provide information to staff
regarding the on going training as it is having a wide reach.
AC 1.2 Different formats
Information of documents can be presented in many forms like in form of text, numbers,
etc. some of these formats of that could be used to present information of documents are
explained below:
Text – Under this format information is presented in form of theoretical data through
using alphabets and letters which conveys a set of meaning or knowledge to the person who
examines.
Number – It represent data in numerical form or represent information as arithmetical
value or as quantity or amount (Georgescu and Popescul, 2015).
Graphics – It represent data in visual or statistical form through making use of various
graphs, images and also present data in tabular form for effective presentation.
Charts – Under this format data is represented by symbols or diagrams like bar charts,
line charts, pie charts, etc.
Mintel group Ltd should make use of charts as it provide better understanding of data
and also helps in developing and explaining relationship between different concepts. It provide a
better visualisation of information in more attractive way which creates a long lasting impact on
the mind of leaner.
TASK 2
AC 2.1 Report
It is a written document preprepared to focus on a particular content or subject for better
planning and timely completion of task. A report is prepared by Mintel group Ltd for the
purpose of providing training to its staff which cover following points:
Purpose – The purpose of Mintel group Ltd behind making this report or documentation
is to provide training to its staff regarding the importance of professional development.
Content – it represent the text matter of a document. The content of this report is based
on role and importance of professional development in addressing and meeting the dynamic
changes of business environment (Hillary, 2017).
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Style – use of formal writing style is made to prepare this report in a more concise form
and to provide precise detail about the topic without using flowery language.
AC 2.2 Research the required content
The content of this report prepared by Mintel group Ltd is based on importance of
professional development which is explained in detail below:
Professional development – it is process implemented by an organisation for improving
and increasing capabilities of staff and workforce through providing educational and training
opportunities with in the organisation premises. Professional development is very useful in
maintaining morale of staff thus, improve their efficiency and performances.
Importance of Professional development for Mintel group Ltd are :
 it helps in keeping pace with current standards of operational level and thus, helpful in
meeting the challenges of dynamic business environment.
 maintain and enhance the knowledge and skills of workforce and staff and ensure better
opportunity and growth in future.
 It keeps employees and staff motivated and interested in work through contributing new
way, skills and possibilities of performing a task.
 Provide more competitive advantage through advancement and improvement of
knowledge and technology within an organization and individuals development (Kolk,
2016).
AC 2.3 Different types of technology
Technology means practical use of scientific knowledge through using different
techniques, methods and process. Technology provide easy way for performing a complex task
through making use of different software and processor. Mintel group Ltd is also needs to make
use of different type of technology for proper presentation and preparation of its documents,
some of these technology are explained below:
Computer software – it is a set of instructions that tells a computer how to perform a task. There
are two main types of computer software :
 System software – it include programs that are designed to manage computer itself like
operating system and they are responsible or managing computer hardware.
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 Application software – these are the productive software and enables a user to complete
task. It is a program designed for cresting documents, spreadsheets, database, etc.
Communication transfer – commination transfer provide a channel of communication
within an organisation to deliver message and information from one person to another. It make
use of different networks to properly deliver information (Kozubíková, Homolka and Kristalas,
2017).
Mintel group Ltd should make of application software to prepare a documentation.
Application software include many customised program like MS word, MS excel,power point,
etc. which can be easily used for presentation of data.
TASK 3
3.1) Format of document
The format of different types of documents of explained below:
Notice – format of notice include following aspects -name of the institution/issuing
authority, notice title, date and writer's name with designation. A notice must have a attractive
look to gather attention of staff, therefore most suitable format for this is graphical presentation
of data.
Power Point –it includes data in form of different slides. It can be used for textual
presentation or graphical presentation but mainly graphical presentation is used for effective
representation of data in form of different picture and images.
Memo – format of memo includes date line, subject line and actual body of message and
it is mainly in textual format presenting data in theoretical way (Lee, 2017).
3.2) Structure and layout of document
Notice – a standard structure or layout of notice have name of institution at the top. After
that “NOTICE” word is written, afterwards information of title or subject of event is written.
After that main body or content of notice is written in detail to provide all relevant information.
A notice is incomplete without signature of authorized person also includes name and
designation of authorised party.
Power Point – it includes slides layout containing formatting, positioning and
placeholder boxes appears on every slide. Placeholders are dotted lines containers on slide layout
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in which content, little, text, smart graphs, clip art, videos, etc. are placed. Power point
presentation layout also contain fonts, colours, background effects of slide which are used for
making it more effective and attractive (Prajogo, 2016) ..
Memo – layout and structure of memo is divide into many segments , first segment is
heading segment which includes readers name and job title, current date and subject of memo.
Second segment is opening segment which usually includes opening paragraph and purpose of
memo. In next segment context of event, circumstances or background of problem are discussed.
4th segment is task segment which is considered as essential portion of memo where task
statement is described. After that summary segment and discussion segments are included which
is the ,longest part of a memo. At last closing segment is included that sates actions which you
want to convey to your reader and learner (Raziq and Maulabakhsh, 2015).
3.3 Presentation of documents
Here different documents presented by Mintel group Ltd are as follows:
Memo
Date: September 23, 2019
To: All employees
From: HR Manager
Subject: Importance of professional development
We are going to inform you that you have to complete all practical work which are required at
the time of training session. Along with you need to finish your degree effectively.
This training session will be held at Golden Corral on Monday 26 October. Along with snacks
will be offered by the Mintel organization.
Main Body
Thanks and regards
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X,Y,Z
NOTICE
Mintel Group Ltd.
Date: September 23, 2019
Importance of professional development
This is to inform all the employees that we are going to conduct professional development
training programme in order to increase your working performance and capability to perform
overall activities in a good scenario. For this we will provide different handbooks and notes by
which you can learn different ways like how you can behave professionally within an
organization. It will increase your goodwill and enhance importance at workplace. On the other
side it is much essential method in companies to provide different levels of appreciation to
employees towards their work. Therefore, you all required to give contribution in this train ing
session for the betterment of future.
Peter Williams
HR Manager
3.4 Proofread of each document
MEMO
Date: September 23, 2019
To: All employees
From: HR Manager
Subject: Importance of professional development
We are going to inform you that you have to complete all practical experiences which are
required at the time of graduation. Along with you need to finish your degree appropriately.
We invite you to join professional development training sessions by which you can learn so
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many things which will be beneficial for your future. With the help of this training sessions you
can improve your professional skills and able to gain lots of experience within workplace. Apart
from this professional development is much essential part of every organization that's why you
are needed to have unique working capability and ability so that you can easily able to gain
higher achievements towards the Mintel pvt. Ltd. This professional developing plan is an
ongoing process to learn different types of career path within the competitive business scenario.
Therefore, you are needed to focus on your working skills and need to join this exclusive
training sessions to increase working ability with unique ideas and plans. It will help you to
gain better image in front of your colleagues and it will enhance your goodwill within the
organization.
This training session will be held at Golden Corral on Monday 26 October at 6 P.M. Along with
snacks will be offered by the Mintel organization.
Main Body
Thanks and regards
X,Y,Z
CONCLUSION
from the above report it can be concluded that, business environment is highly dynamic
and continuously Channing. Professional development is a process that is used by an
organisation to survive and to face the challenge as it increase the level of skills and knowledge
of an employees. There are different types of documents like notice, letter, word document, etc.
which can be used by an organisation of presentation of data and information. These documents
have different format like text, charts, graphs, etc. report are prepare by organisation which
include purpose, content and style. There are different type of technology used for presentation
and communication of information. At last it can be concluded that different documents are
having different format structure and layouts.
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REFERENCES
Books and journal
Belás, J and et. al, 2015. The business environment of small and medium-sized enterprises in
selected regions of the Czech Republic and Slovakia. E+ M Ekonomie a Management.
Chang, J. F., 2016. Business process management systems: strategy and implementation.
Auerbach Publications.
Charter, M., 2017. Greener marketing: A responsible approach to business. Routledge.
Deasy, S and et. al, 2016. Controlling use of a business environment on a mobile device. U.S.
Patent 9,247,042.
Erasmus, B., Strydom, J. W. and Rudansky-Kloppers, S. eds., 2016. Introduction to business
management. Oxford University Press Southern Africa.
Georgescu, M. and Popescul, D., 2015. Social Media–the new paradigm of collaboration and
communication for business environment. Procedia Economics and Finance. 20.
pp.277-282.
Hillary, R., 2017. Small and medium-sized enterprises and the environment: business
imperatives. Routledge.
Kolk, A., 2016. The social responsibility of international business: From ethics and the
environment to CSR and sustainable development. Journal of World Business. 51(1).
pp.23-34.
Kozubíková, L., Homolka, L. and Kristalas, D., 2017. The effect of business environment and
entrepreneurs’ gender on perception of financial risk in the smes sector. Journal of
Competitiveness.
Lee, I. ed., 2017. The Internet of Things in the Modern Business Environment. IGI Global.
Prajogo, D. I., 2016. The strategic fit between innovation strategies and business environment in
delivering business performance. International Journal of Production Economics. 171.
pp.241-249.
Raziq, A. and Maulabakhsh, R., 2015. Impact of working environment on job
satisfaction. Procedia Economics and Finance.23. pp.717-725.
Saleem, S., 2015. BUSINESS ENVIRONMENT, 3/e. Pearson Education India.
Sodeyfi, S., 2016. Review of literature on the nexus of financial leverage, product quality, &
business conditions. Journal of Economic & Management Perspectives. 10(2). pp.146-
150.
Virglerová, Z., Dobeš, K. and Vojtovič, S., 2016. The perception of the state’s influence on its
business environment in the SMEs from Czech Republic. Administratie si Management
Public.
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