Business Process Management

Running head: BUSINESS PROCESS MANAGEMENT
Business Process Management
Name of the Student:
Name of the University:
Author Note

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BUSINESS PROCESS MANAGEMENT
Table of Contents
Executive Summary...................................................................................................................3
Introduction................................................................................................................................3
The Swinburne Logistics background....................................................................................3
What is the purpose of the work?.......................................................................................4
How will it benefit the business?.......................................................................................4
Organization Structure...............................................................................................................4
Organizational Culture...............................................................................................................4
Organizational Strategy..............................................................................................................4
Potential Impact in Redesigning Process for the Future............................................................5
Business Process Layers........................................................................................................5
Problems Associated with Swinburne Logistics Group in current Process...............................5
As-IS Process.........................................................................................................................6
Shipment Process...................................................................................................................7
Job description Process..........................................................................................................8
Limitations.............................................................................................................................8
Three process that are most important.......................................................................................8
Update SJD system:...............................................................................................................9
Why is this a problem?.......................................................................................................9
Scan and load Goods:.............................................................................................................9
Why is this a problem?.....................................................................................................10
Undelivered goods:..............................................................................................................10
Why is this a problem ?....................................................................................................11
Conclusion................................................................................................................................11
Bibliography.............................................................................................................................12
Appendices...............................................................................................................................15

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BUSINESS PROCESS MANAGEMENT
As-Is Process........................................................................................................................15
Shipment Process.................................................................................................................16
Job Distribution Process.......................................................................................................16

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BUSINESS PROCESS MANAGEMENT
Executive Summary
Business process management is a very important technique that helps the
organizations all around the industry. The report is used for the description of the Business
process management concepts. The case study of the Swinburne Logistics have been
discussed in this report and the main issues with the system has been described in details in
this report. The report includes the As-Is process model that would be helpful in the
illustration of the current business scenarios of the Swinburne organization. The issues in in
the current procedures are identified easily with the help of the As-Is process. Hence, the
report indicates that there is a need to improve the business process of the Swinburne
Logistics organization.
Introduction
Business Process Management is the concept that would help in the analysis of the
business procedures of a particular organization (Buh, Kovacic and Stemberger 2015). The
Business Process management process concepts are generally used in the sector of operation
management so that the organization that would help them in the identification of the
problems that arises with the current business scenario of the organization. The process helps
in the resolving the issues in the system and the improvement of the corporate functionalities
of the system (Chang, Srirama and Buyya 2017). The report has been used here for the
description of the background of the Swinburne organization, the issues in the systems.
The Swinburne Logistics background
The Swinburne Logistics organization works in the department of the integrated
logicts in the region of Asia Pacific. Around 35000 employees work for the organization and
is spread around 35 countries, the organization has been growing since being developed in
1927 and the annual revenue for the organization is around $6 billion. The organization is
looking to develop a global supply chain that would be helping them in become one of the
leaders in the market in their field of work. This report deals with the logistic services in
Melbourne among all the other branches of the organization and the details of the same has
been described in the report. The report also describes that the management would be able to
improve the overall business performance with by performing the below mentioned
processes: