System Analysis and Design

Running head: SYSTEM ANALYSIS AND DESIGN
System Analysis and Design
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SYSTEM ANALYSIS AND DESIGN
Executive Summary
The report provides the details of the current system of the Swinburne Guru consultation
organization. The development of the information system and the need for the development of
the system is described in this report. The analysis reveals the current manual process in the
system and hence, the identification of the flaws in the current system of the organization is
easily discoverable with this report. The report along with the description of the processes
currently followed in the organization also provides some illustrations that would help them in
the identification of the procedures and the flows in the business procedures of the organization.

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SYSTEM ANALYSIS AND DESIGN
Table of Contents
Introduction......................................................................................................................................4
Company/Organization Background...............................................................................................4
Scope of the Current System...........................................................................................................5
Functional Requirements.............................................................................................................5
Non-Functional Requirements.....................................................................................................6
Use case identification techniques...............................................................................................7
Documentation.................................................................................................................................7
Data Dictionary............................................................................................................................7
Data Flow Descriptions...........................................................................................................7
Data Element Description........................................................................................................9
Process Description...................................................................................................................11
High level processes (plain English).....................................................................................11
Low level process (Structured English).................................................................................12
Event table.............................................................................................................................12
DFD Fragments.....................................................................................................................15
Context Diagram....................................................................................................................16
Level 0 DFD..........................................................................................................................17
Level 1 DFD..........................................................................................................................18
ER Diagram...........................................................................................................................19

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SYSTEM ANALYSIS AND DESIGN
Bibliography..................................................................................................................................20

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SYSTEM ANALYSIS AND DESIGN
Introduction
In this new era of technology, functional and operational activities are referred to as very
essential activities those collectively helps any business organization to gain commercial revenue
and competitive advantages as well. This report depicts the details operational procedures of
Swinburne Guru Consulting. It has been found that, traditional or manual data management
approach was constantly interrupting the success line of Swinburne Guru Consulting.
In order to resolve theses operational challenges the company is focused on implementing
an Information System. The details descriptions of the Information System (IS) along with its
functional and non functional requirements are elaborated in this report. The background of the
company, scope of the project, functional requirements, non-functional and details description
are also elaborated in this report. Information storing and information accessing both will
become much easier with te implementation of the Information System (IS).
Company/Organization Background
The nominate business organization Swinburne Guru Consulting operates small
businesses in the Hawthorn city. In the month of January, 2012 this organization was established
and all its operations are done from the office itself and office itself is located in the Hawthorn
city. The name of the owner of this company is Emily Soda Pop and the collaborative
operational activities are performed by the owners and the other four employees associated to the
company. The coaches of the company act as the sub contractors during the project progress
period. Emily soda Pop runs the home based business and the work is delivered successfully by
taking support from the recommendation agencies and all other company associates.

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SYSTEM ANALYSIS AND DESIGN
Scope of the Current System
The scope of the project is to improve its business effectiveness and efficiency as well.
The issues of overrunning cost and time consumption will be reduced if this innovation
successfully implemented in the business organization. The company would be able to offer
coaching to their clients regardless of time and location. The clients will be able to ask for
personal tutors to learn any organization even beyond the learning context. The independent
coaching platform will also allows all the clients to interact with each other any time from any
location. They can even ask for their queries any time. The scope of the project is to build an
online coaching class whereas per desires the clients would be able to take tuition. The online
class also recruits coach for individual subjects based on their skills and knowledge.
Functional Requirements
The functional requirements are referred to as the features possessed by the information
System itself. In order to accomplish the IS implementation project firstly the functional
requirements for the project are needed to be identified at the very initial phase. The users would
be able to access the information system with accurate registration (in terms of login and
password). No unauthorized users will be capable of access the information stored in the server.
In case of need for new coach recruitment the company also gives advertisements. In order to
keep the system associates alert regarding the functional and operational activities the system
also offers verifiers. The other functions that are offering by the system include proper request
for required course, it allows proper coach to proper subject. As soon as the course gets
completed the clients are allowed to give feedback regarding the process. Positive feedback will