Business Project Management

Running head: BUSINESS PROJECT MANAGEMENT
Business Project Management
Name of the student:
Name of the University:

1BUSINESS PROJECT MANAGEMENT
Assignment 2:
Answer to Question1:
In order to manage any project, the leading role should be played by the project manager
and all assigned project team members. The project which is taken for the assignment is
upgrading a call centre. These days the company has started recruiting many employees however
they are failing to provide them immediate joining date due to lack of accommodation in the
current call centre office.
The deliverables needed to complete the project
In order to complete the call center upgrading project the project manager requires
following certain construction phases such as initiation, planning, design, execution and project
closure throughout the construction development life cycle period. Before initiating the project
manager should sign contract for the reconstruction followed by bidding and negotiation. The
total time and cost estimated for the successful accomplishment of the project is 18 months and
$80,000 respectively.
For converting the project deliverables into workforce needs the project manager is
required to design the complex large project into smaller work breakdown Structure and
deliverables breakdown Structure. The project should be implemented as per the designed
deliverables details and work breakdown Structure. For demolishing the work load from the
project team workers, for each project activity different resources will be assigned. As the
resources are assigned to each task it become their responsibility to complete the tasks within
that assigned time an budget as well. However in most cases it is found that, the planned cost and
time and slightly differing from the actual cost and time. The variance should be measured to

2BUSINESS PROJECT MANAGEMENT
check that the estimated time and budget were less or higher. The work breakdown structure
worksheet which is prepared is elaborated in the below section:
Task name Resources
requirements
Optimistic
measurement
Realistic
estimate
Pessimistic
estimate
Measure current
demand
2X technical
analyst
5 weeks (@2
resources=16
person –weeks)
8 weeks (@2
resources=16
person –weeks)
12 weeks
(@2resources=24
person-week)
Understand
types, levels and
reasons
Technical analyst 4 weeks 6 weeks 10 weeks
Predict future
demand
Modular 3 weeks 6weeks 11 weeks
Construct
models
Modular 16 days 20 days 35 days
Brainstorm
metric
Team, facilitator 2 weeks 2 weeks
preparation 1 day
offsite
4wweks
Develop post
technical tactical
Org
HR specialist 5 weeks 4 weeks 8weeks
Develop 3-5
scenario (model)
HR specialist 10 days 4 weeks 10 days
Select best Team, facilitator 2 weeks 30 days 2weeks