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Total Quality Management : PDF

   

Added on  2021-02-18

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BUSINESS REPORT
Total Quality Management : PDF_1
Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................1Total Quality Management.........................................................................................................2Quality Assurance.......................................................................................................................3Quality Control............................................................................................................................5CONCLUSION AND RECOMMENDATIONS............................................................................6REFERENCES................................................................................................................................9
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INTRODUCTIONQuality Improvement refers to the strategy of a business organisation which emphasiseson and improves the functions and processes adopted by a company. In addition to this, there areseveral aspects associated with the operations of a firm which require special attention in order toeffectively provide an assurance of an effective working culture within the organisation. Inaddition to this, each method and technique adopted by a business must be effectivelyimprovised in order to enhance the scope of success (Albliwi, Antony and Lim, 2015).Moreover, introducing an improvement strategy would enable the organisation in a consistent aswell as effective growth within the marketplace.The report below is based on a company-wide improvement strategy in Quality ToolingCompany (QTC), which is a prominent manufacturing company within England. The firm hasrecently expanded into a new market of hand held precision medical equipments and thus, thecompany realises that there is now a need for the organisation to project itself effectively to itsstakeholders. Hence, the firm is planning to introduce an overall quality improvement strategywithin the company. The report therefore covers, development and introduction of such strategywhich would be inclusive of Total Quality Management, Quality Assurance as well as QualityControl. In addition to this, the report also covers a detailed explanation of how thisimprovement strategy would help to sustain the Culture of Quality in Quality Tooling Company.MAIN BODYQuality Tooling Company is working quite effectively in context with developingadvanced and cutting edge products which would help the organisation in effectively gaining awider market share within the industry. However, with such appropriate performance outside themarket, there is a vital need for the organisation to develop a further stronger and sustainablepicture of itself within the customer market as well as other stakeholders like suppliers andinvestors (Tennant, 2017).Therefore, in order to comply with the need of improvement, it is deemed necessary forthe firm to introduce a company-wide improvement strategy. This strategy would allow the firmto develop a more positive perception amongst the stakeholders along with presenting itself as amore competent organisation in the market.1
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The improvement strategy would be focusing on the methods that are adopted by the firmto develop and produce their offerings along with the quality standards that are required to bemet by the organisation in terms of sustainable performance and enhanced quality. Moreover, theimprovement strategy would also appropriately emphasise on the ways in which quality controlcould be implemented within the organisational strategy (Sarkar, Chaudhuri and Moon, 2015).The aim of the firm via these appropriate and effective methods is to improvise the structure ofthe organisation and ensure a consistent approach towards achieving organisational objectiveswith utmost quality.There are several aspects of the improvement strategy that would be allowing theorganisation to establish a culture of quality within its structure along with improving itsmethods and processes appropriately. These elements within this strategy are discussed below:Total Quality ManagementOne prime aspect of the company-wide quality improvement strategy is Total QualityManagement. This method refers to an effective management based system which works on thephilosophy that each resource within an organisation, whether human or technical must worktowards improving the quality of work within the company and achieve highest standardpossible. It is quite an effective activity which allows an organisation to ensure a culture wherecontinuous improvement becomes an integral part of employees' performance.In context with Quality Tooling Company, the firm must adopt this method in contextwith achieving the overall improvement in the process of producing their hand held precisionmedical equipment as well as enhancing the quality of the products manufactured by thecompany.Total Quality Management could be applied by the firm in a certain process whichrequires the firm to adopt a stepwise approach in producing their offerings within the market.This process is known as PDCA Cycle, which is an essential part of TQM (Kafetzopoulos,Psomas and Gotzamani, 2015). This cycle is discussed as under:Plan:One of the most crucial processes within the TQM is planning. Within this, eachapproach and processes which is adopted by an organisation is planned, along with assessingevery requirement regarding the same, along with possible forecasts for each and every challengeor roadblock which the firm is likely to face within the processes which are adopted by the2
Total Quality Management : PDF_4

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