Case Study Analysis for Desklib Online Library

This article provides case study analysis for Desklib online library. It includes solutions to various case studies along with ethical issues and relevant facts.

Running head: CASE STUDY ANALYSIS
Case Study Analysis
Name of the Student:
Name of the University:
Author note:

1CASE STUDY ANALYSIS
Case study 1:
Answer 1- To build a strong and unified team in the company Paul should start with the core
ideas. He must clearly define and communicate with the vision of the company, its mission and
values that are very essential. He must develop leadership skills. He must seek to offer practical
sessions teaching leadership giving the people tools by they can immediately use on the job and
train them for continuous development. For this purpose, he can use the lean techniques or
conduct trainings within the company as tits is considered to be the most effective.
Answer2- To ensure that the objectives, values and standards of the new department i.e., the
sales department are in accordance with the organization’s strategic directions by comparing the
overall production and performance of the department in the present month with the performance
and productions of the earlier months, i.e., before the layoffs and that whether it is increased or
decreased. If it is decreased then Paul must know that the department needs further
improvements.
Answer 3- Paul can communicate with the employees and clarify about the organizational goals,
objectives, mission, values and standards with them. He must establish linkages between
organizational objectives, values and standards and the responsibilities of relevant groups and
individuals and ensure media and language used is appropriate to individuals and group
circumstances. He must State clear expectations of internal groups and individuals and explain in
a manner which builds commitment to the organization, Investigate incidents promptly and
communicate results clearly to the relevant groups and individuals and Address expectations of
the organization. He must influence the groups or individuals by building trust, confidence and
respect of diverse groups and individuals, through positive role modeling, and effective

2CASE STUDY ANALYSIS
communication and consultation; demonstrating understanding of the global environment and
new technology in work activities, ensuring actions convey flexibility and adaptability to change
and accessibility, ensuring decision making takes into account needs and expectations of both
internal and external groups, ensuring consultation and participation in decision making occurs
with relevant groups and individuals where appropriate and by ensuring that the decision making
occurs in accordance with risk management plans for all options, and within appropriate
timeframes. He must build and support is team by assigning accountabilities and responsibilities
to teams consistent with their competencies and operational plans and empowering teams and
individuals through effective delegation and support for their initiatives.
Answer 4- For the companies that have undergone major change, taking a phased approach can
help in ensuring that the transition to a new system is as smooth and seamless as it is possible
(Chang 2016). John must manage the change by creating and executing change management
plans, which will include communications, resistance management and operations and then he
must reinforce that change by collecting and analyzing the feedbacks he received from the higher
authorities and then implement corrective actions where it is necessary.
Case Study 2:
Answer 1- John is working in a fitness centre and he is physically fit as well. Hi fitness can help
him staying self dependent, as being physically fit, John can do all his task all by himself and this
will also attract more customers towards the company. With the same, he will not need any kind
of intermediates for completing the work. With the same, he has a degree as well, which means
he is educated enough to guide his followers and customers accordingly.

3CASE STUDY ANALYSIS
John can become a positive role model by maintaining a high expectation for others and himself
and avoiding the tendency to adjust the target downward in order to accommodate mediocrity.
He must inspire others by delivering a small yet positive message every day and must ensure that
his words and actions are consistent enough.
John can ensure that he does not alienate his team members, using appropriate media and
language etc by asking for feedbacks from his team members in verbal or written form.
Answer 2- John can ensure that his self-performance and professional competence is
continuously improved by seeking feedback on his performance from his team members, by
listening more rather than taking, by enhancing his performance, benchmarking the job market
and by updating his knowledge every now and then.
Answer 3- John can also work as a senior trainer in different fitness centers, he can seek for a job
in the national army as well, he can go for government jobs, he can also pursue his professional
career as a model.
Case study 3:
Answer 1- The relevant facts about Lucy are:
 She had handled the banking in the timeframe.
 She was the only one to fail the test when asked if they stole the money.
 Her application and sworn bonding form do not exactly reflect the same prior
information.

4CASE STUDY ANALYSIS
I would communicate the results of my investigation with the senior management through mails
and by sending them memos of my investigations. The rest of the employees will be noticed
regarding the incident through circulars that will be passed to them and Lucy would be receiving
a mail, notifying her that she has been dismissed from her job.
Answer 2- The ethical issues here are:
 There is no prove about that Lucy is guilty for the missing amount of money but still,
Martin wants Jacinta to find out some reasons for firing her out.
 Lucy has provided wrong information to the company about her. Her application and
sworn bonding form do not exactly reflect the same prior information.
Answer 3- Martin, Lucy and Jacinta
Answer 4- Lucy must be informed about the fact that the management has found that the
information that she had provided to the company was fake and that she should be pass the
selection procedure once again in order to continue working in the company.
Answer 5- The ethics of alternatives here is that by this process, the company will ensure that
they have employed a true and effective employee for their working process and that this will
make the entire thing fair enough.

5CASE STUDY ANALYSIS
References:
Chang, J.F., 2016. Business process management systems: strategy and implementation. CRC
Press.