Communication in Business

Communication in business

Communication in Business 2
Verbal Communication
Verbal communication that employs readily spoken words which can help people to understand
the central theme of work. The source of the oral process can help to share the information in
each and every way which can be directed from higher authority to the rest of the employees.
Spoken words with expression may help to make a person understood that the other way of
application (Stewart, Wall & Marciniec, 2016). Verbal communication is the appropriate
procedures for sharing the central theme of feelings that are happening directly and also a very
effective way to improve or expand a business too.
Advantage
Though verbal communication is the cheaper way of communication, it helps to save money and
time. Through this oral communication, one can easily get feedback and can provide complete
understanding on the information and conversation. As a result, it clears all the confusions and
the doubts in the interpretation of ideas or words.
Disadvantage
Accordingly, some problems are there like verbal communication is not preferable for a lengthy
message (Nickolayev et al. 2015). Sometimes much secret information, feelings, emotions,
troubles, lead-problems and also some lack of energy must be shown by the dictators that are not
suitable. Different types of speaking tones have also occurred in problematic situations.
Effects
Though there are many advantages and disadvantages, verbal communication is a flexible,
reliable and effective method. As commented by (Salleh et al.2015) verbal communication
2

Communication in Business 3
allows conveying thoughts and opinions to others in a perfect way. Verbal communication can
be found everywhere, as a guideline of a business method, it is not necessary to be spoken or
oral, but it is especially advantageous through the meetings, reports, phone calls like conference
calls and all.
Non-Verbal Communication
Non-verbal communication is a kind of method for conveying measures without the use of words
either spoken or written. This communication mainly depends on hand movement, facial
expressions, body languages, postures, and so on. Non- verbal communication notes the visual
perception of Human Relations. Body language, eye contact, movements those are the striking
features of non-verbal communication.
Advantage
Non-verbal communication is a part of an informal presentation. Through audio-visual, visual,
facial expressions may help to present non-verbal communication. A non-verbal message such as
"nodding head" is a substituting process of saying “Yes” or “No”. Without writing and saying
anything, non-verbal communication can help to the less knowledgeable people or people who
are having limited language can gain a better understanding It also helps disabled people,
especially deaf people, while reducing the wastage of valuable time. Quick expression
transferring of a message is more useful to communicate the people.
Disadvantage
The disadvantage of non-verbal communication is sometimes found very costly. Due to the
PowerPoint presentation, neon sign, cinema, etc. Sometimes it may be difficult to understand
sometimes this communication not to be preferred. A long or lengthy process is not
3

Communication in Business 4
understandable to get along with the people. As a result, it is not possible in the mentioned mode
of communication.
Effects
Non-verbal communication mainly used for saving time, facing the appearance of the people.
Without saying or writing anything, only expressing the feelings or emotions there must not be
possible to convince anybody if there is a critical situation, non-verbal communication will be
successful. If there is some knowledge gathered, everything will get jumbled up. In business, if
there is not any other method applicable to face the people, then it will be applicable in that
situation.
Listening Effectively
Listening skills ability is based on concentration towards the speaker. Effectively looking is vital
for interpersonal discussion. It’s an act of hearing with profound attention and active listening is
very essential for the process of an effective communication. The person who is very attentive in
his job may surely listen by his heart and controls his mind will be a good listener, and it should
be most effective.
Advantage
Listening skills are critical to an active exchange between two individuals. In the workplace,
being a good listener has many benefits. Well-developed listening skills are more problem
solver, more productive and also very impressive in an interpersonal relationship (Lloyd et al.
2017). Those who are patiently listening and following the proper instructions may gain
achievement as directed by the higher authority.
4