Communication in Quality & timely Delivery of Project Assignment

Running head: COMMUNICATION IN QUALITY & TIMELY DELIVERY OF PROJECT
Evaluating the Significance of Communication in Maintaining Quality and
Timely Delivery of Project Activities
Part A

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COMMUNICATION IN QUALITY & TIMELY DELIVERY OF PROJECT
Table of Contents
Chapter: Literature review...............................................................................................................2
2.1 Introduction............................................................................................................................2
2.2 Conceptual framework...........................................................................................................2
2.3 Overview of communication process....................................................................................3
2.4 Models of communication.....................................................................................................3
2.5 Importance of applying effective communication in project.................................................5
2.5 Advantages of using effective communication in quality and timely delivery of project.....7
2.6 Challenges of practicing effective communication in organizations.....................................9
2.6 Summary..............................................................................................................................10
Chapter 3: Research methodology.................................................................................................11
3.1 Introduction..........................................................................................................................11
3.2 Method outline.....................................................................................................................11
3.3 Research philosophy............................................................................................................12
3.4 Research approach...............................................................................................................13
3.5 Research design...................................................................................................................14
3.6 Data collection and analysis technique................................................................................14
3.8 Ethical considerations..........................................................................................................15
3.9 Time Horizons.....................................................................................................................15
3.10 Chapter Summary..............................................................................................................15
References..................................................................................................................................16
Appendix....................................................................................................................................19

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COMMUNICATION IN QUALITY & TIMELY DELIVERY OF PROJECT
Chapter: Literature review
2.1 Introduction
In this chapter of the research, secondary data are gathered from relevant secondary
sources. Overview of the communication process is discussed in this section of the study. In
addition, the impact of communication on quality and timely delivery of the project are described
in this section of the research. The challenges associated with active communication processing
are discussed in this chapter.
2.2 Conceptual framework

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COMMUNICATION IN QUALITY & TIMELY DELIVERY OF PROJECT
2.3 Overview of the communication process
Preiser, White and Rabinowitz (2015) stated that communication is one of the most
necessary procedures in day-to-day life and across the world. It refers to exchanging information
from the point of the project to a different point in an effective way. Apart from this, it becomes
important to evaluate the role of communication in managing quality and timely delivery of the
project. With the rapid development of science and technology, communication becomes a
necessary tool in project management. The success of a project depends on the efficiency of the
communication network. It starts working from the first day of the project and continues for the
entire life of the project. In addition, communication provides a regular update to notify the
status of the project. However, it has been found that most of the projects have experience in the
breakdown of communication. There is 90% time of the project managers spent communicating
the status of work.
In order to communicate effectively, the project managers need a proper understanding of
the communication process along with relevant factors (Kim, Goodwin & Kim, 2017). The
communication process needs a sender and receiver, where the sender can formulate a message
for communication. On the other hand, the sender creates content with some intent in mind. The
receiver receives the message and deals with personal reactions. The person may accept, revise
or reject message. For instances, a project manager informs a customer.
2.4 Models of communication
It refers to the conceptual model used to describe human communication process. Claude
Elwood Shannon and Warren introduced the first model for communication. The original model
was designed for the functioning of radio as well as telephone technologies. The model consisted
three primary parts such as sender, the channel along with the receiver. In the model, the sender