Communication Models, Skills, Conflict Management and Poor Communication in Organizations

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Table of Contents
Contents
INTRODUCTION...........................................................................................................................1
Communication models..............................................................................................................1
Communication Skills.................................................................................................................2
Managing conflicts......................................................................................................................4
Poor communication...................................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................8

INTRODUCTION
Communication is a process in which an individual transfers their thoughts, ideas, beliefs
and value in other person in an understandable manner. It plays a vital role to clarify doubts and
also make efforts of people’s result oriented. In an organisation the verbal or language based
communication is very essential. With a language, the communication becomes more effective
and global outside the organisation. The organizational communication is an activity in which
there is sending or receiving of the messages among all interrelated individuals within particular
atmosphere in order to accomplish their common goals. In the organisation, there must have the
competent communicators in order to get success. Employees require being skilled in the public
presentation, listening and an interpersonal communication for flourishing at the work place.
Communication in an organisation is highly contextual and the culturally dependent. The
employees in at workplace transit the message through written, face to face and the mediate
channels. This report will include the communication mode, skills, conflict management, poor
communication and recommendations (Beserraand et. al., 2018).
Communication models
The models of communications are the conceptual frameworks that explain various ways
of the human communication. These models represent an entire process of the communication
between sender and receiver. There are three types of communication models which are given
below:
 Linear models- In this, it describes that how a sender transmits a message or information
into the receiver. It is a one-way interaction in which feedback is not exists. It is the
primary model of communication (Cho and et. al., 2017).
 Interactional models- It follows two channels in which the communication and feedback
flows between the sender and receiver. In this, the feedback is not simultaneous, thus, it
provide indirect and slow feedbacks.
 Transactional model- It is two-way process of the communication and includes the
immediate feedbacks. In this, the feedback is very essential elements. It implies that, the
communication or information is achieved as people either send or receive message.
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