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(Doc) Communication Skills for Business Assignment

   

Added on  2020-10-22

6 Pages1170 Words218 Views
COMMUNICATION SKILLSFOR BUSINESS

Table of ContentsINTORDUCTION...........................................................................................................................1TASK 1............................................................................................................................................1Theory of communication...........................................................................................................1TASK 2............................................................................................................................................5Oral communication....................................................................................................................5TASK 3............................................................................................................................................61. A Letter...................................................................................................................................6CV...............................................................................................................................................6Email:..........................................................................................................................................7CONCLUSION................................................................................................................................7REFERNCES...................................................................................................................................8.........................................................................................................................................................8

INTORDUCTIONCommunication is considered as a process that is used for interacting one and otherperson with the help of verbal or non-verbal method. Further, this process help a business entityin maintaining a good relation with other companies as well so that they can agree with theagreement that can give maximum profits in terms of both the firms (Kurtz, Draper andSilverman, 2016). In this report, the researcher will discuss about the different kind ofcommunication model that can assist company in maintaining a better understanding. Other thanthis, various types of communication theories are also explained so as to make the entire processof interaction more effective. Lastly, types of communication with the help of writing ismentioned for example: CV, mails and letter writing. TASK 1Covered in PPTTASK 2Oral communicationOral communication is considered as one of the basic method for communication withone another. This is done with the help of exchange of words that are understandable in a bettermanner (Certo, 2018). It is a method that is used in meetings, seminars, conferences etc., furtherbelow a conversation is mentioned below in order to understand it in a better manner.Interviewer as a customer: What kind of a service your company has provided I am verydisappointed with this. I as a Sales persons: I am sorry for the inconvenience happened to you give me sometime I will find a better solution for the same. Customer: what for the next time, I will not purchase any kind of products form yourcompany. Sales person: Sir, I know that we have created a mistake actually the reason behind this isthat all the data of delivering was misplaced and mixed with one another so, ourdelivering process gets hampered.Customers: Whatever I don't care. 1

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