Assignment : Community Engagement
Added on 2020-10-05
9 Pages2530 Words228 Views
COMMUNITY Engagement-1
Table of Contents1 INTRODUCTION........................................................................................................................32 DISCUSSION...............................................................................................................................4Role of the employees in an organisation and how they help in achieving goals..................4Training and development and its importance.......................................................................4Selection of role and its importance.......................................................................................5Skills and knowledge needed.................................................................................................53. PESTLE/ SWOT ANALYSIS.....................................................................................................64 CONCLUSION.............................................................................................................................7REFERENCES................................................................................................................................9
1 INTRODUCTIONCommunity engagement may be defined as the process of working in collaborationwithin the community groups in order to address the issues which has the impact on the well-being of those groups (Baldus, Voorhees and Calantone, 2015). It is also the dynamic relationalprocess which facilitates the communication, involvement, interaction and exchange between acommunity and organisation for the purpose of organisational and social outcomes (Erwin,Mosavel and Marks, 2015). In this report Marks and Spencer is taken as an organisation, whichis the major multinational retailer company of Britain having its headquarters at Westminster,London. Marks and Spencer operates in retail sector and is a public limited company whichspecialises in selling home products, luxury products and clothing. Marks and Spencer wasfounded by Michael Marks and Thomas Spencer in Leeds. It was the first company to makeprofit over 1 billion euros before tax. Size: Marks and Spencer is operating across the world, there are more than 80,787employees working in M&S across the world. There are more than 979 stores of M&S in UKand out of 979 only 615 store sell food products. Structure: Organisational structure of M&S is flat, it follows flat organisational structureand has got limited levels of management that lies between front line employees andadministrative level. Goals: Goal of M&S is to play an important role in enabling healthy and sustainablelifestyles and its plan is the 2025 must focus on customers and to be integrated into the brandpurpose. Mission: Mission of M&S is to provide customers with quality products and efficientservice with the greatest overall value. Values: M&S is committed to their core values of innovation, inspiration, integrity andin touch. This is the key that they interact with their customers, colleagues, suppliers, etc acrossthe business and underpin the promise for customers to make every moment special for them. Goods or Services: Marks and Spencer deals in selling of Luxury food products, homeproducts and also sells clothes across its retailing stores in the world.
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