Concept of Human Resource Management PDF
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Added on 2021-02-21
Concept of Human Resource Management PDF
Added on 2021-02-21
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Current issues in HRM
Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................11.1. Concept of HRM...................................................................................................................11.2. Functions of HR ...................................................................................................................21.3. Issues faced by HR functions................................................................................................32.1. Present problems faced by HR..............................................................................................42.2. Evaluation of effects of current HR problems within hospitality organisation....................52.3. Ways to improve current practices by applying change management..................................63.1. Employment Law components.............................................................................................73.2. Evaluation of the ways in which specific legislations could have impact on recruitmentand selection.................................................................................................................................73.3. Ways specific legislations could have impact on hotel training, development andperformance management............................................................................................................8CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10
INTRODUCTIONHRM is considered as important function within the entity as it emphasis towardsrecruiting, managing addition to providing directions to personnels who are part of organisation(Bal and Rousseau, 2015). It is strategic approach for managing people effectively which resultsin gaining competitive benefits by the business. To develop understanding about current issues inHRM, Valor Hospitality Europe is selected which is one of the hospitality company operating 19hotels in United Kingdom. The report includes information about human resource management,HR functions along with issues faced by HR function in the hospitality organisation. It alsoreviews current problems that are faced by HR together with their effects at workplace. Further,it discusses about the ways to improve current practices by applying change management. Atlast, it involves components of employment law and their impacts on training and performancedevelopment. MAIN BODY1.1. Concept of HRMHRM is a concept that includes procedures to bind individuals with businesses along withhelping both to attain each other objectives. It is characterised as art to plan, procure, develop,integrate addition to maintain competent staff members for accomplishing company goals inefficient manner. In other words, it is a function which is performed in all organisations tofacilitate effective use of personnels for accomplishing social objectives. In relevance tohospitality sector, HRM plays vital role to deliver high quality services within the industry.Human resource department books no business and serves no clients yet a major role is playedtowards improving hotel's efficient operations (HRM in relevance to hospitality industry. 2019).In hotels, human resource department execute functions including recruitment, screeningprospective candidate and interviewing, but the final selection decision is taken by departmentwhere the individual will be working. For example, in Valor Hospitality Europe human resourcemanagers will practice recruitment and selection activities, retention, performance appraisals,employee relations, teamwork, rewarding quality, job security, training and developmentaddition to employee engagement. Case study related to the ways HRM is used in hospitality sector.1
Businesses within hospitality sector either fails or succeed to satisfy customers.Hospitality industry is based on three major components which are food, beverages as well asaccommodations. In this industry, employees are considered as front line to create satisfiedclients. Hospitality businesses, despite differences among employees, shares same needs andrequirements for employees who are trained, developed and empowered towards deliveringoutstanding customer services. As successes depends on quality of workforce, human resourcemanagement is prerequisite for hospitality sector (Case study about use of HRM in hospitalityindustry. 2019). The case study is based on effective cross hotel communication as well as leadershipdevelopment for building strong retention, sense of culture addition to engagement across otherbrands. Valor Hospitality Europe faced the problem of formulating people strategy that cansupport leadership development, expansion plans, strong retention and sharing culture acrossmultiple brands together with people within businesses. To resolve the problem, top managementwith human resource department adopted the method of talent management addition to retention.Human resource managers focused on talent toolbox platform with career development of futureleaders as well as general managers. In addition, the company hired professional and efficienthuman resource personnels who have skills to recruit people with advance knowledge. Thishelped in reviewing performances through feedbacks and applying new informal review optionto share new ideas for developing others. Talent toolbox platform contains various tools ortechniques to identify, challenge as well as assess talented candidates and inspiring them toengage in organisational practices and sharing culture of entity with other brands in similarsector. With these methods, the results that company experienced were strong retention andsharing culture with other brands was on right track. The HR team has formed new peoplestrategy to gain good traction. 1.2. Functions of HR Human resource manager in any organisation oversees all the performances and activitiesthat are performed by staff members. They are responsible for all workforce, from top level tolower level of company. Human resource managers performs functions related to hiring, training,employee relations, retention, motivation, compensation and even firing them. In hospitalityindustry, HRM is important satisfy employees, resolve conflicts as well as improving2
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