Hospitality Management: Requirements, Licenses, Legal Obligations, and Compliance

Running head: HOSPITALITY MANAGEMENT
Hospitality Management
Name of the Student
Name of the University
Author note

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HOSPITALITY MANAGEMENT
Table of Contents
Part A.........................................................................................................................................2
1. Creating a list of all requirements......................................................................................2
2. Listing all licensing and legal requirements.......................................................................2
3. Listing the requirements to comply with the Food Act......................................................2
4. Listing the process and requirements to obtain liquor licence...........................................3
5. Listing the types of insurance required..............................................................................3
6. Providing an overview of the legal tax obligations and penalties......................................3
7. Listing requirements to comply with the Fair work legislation.........................................4
8. Listing the WHS requirement.............................................................................................4
9. Identifying areas that require provisions for risk...............................................................4
10. Identifying areas that require legal advice........................................................................5
Part B..........................................................................................................................................5
Regulatory information and scope of compliance..................................................................5
2. Customer service................................................................................................................5
3. Cancellations, refunds and exchanges................................................................................6
4. Equal employment opportunity..........................................................................................6
5. Food handling and hygiene................................................................................................6
6. Harassment.........................................................................................................................7
Part C..........................................................................................................................................8
1. System to be used for consistent evaluation.......................................................................8

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HOSPITALITY MANAGEMENT
2. Assistance of the systems...................................................................................................8
3. Ensuring to stay updated with the changes in the legislation............................................9
4. Ensuring consistency of staff members..............................................................................9
5. Documentation to assist in managing compliance.............................................................9
Bibliography.............................................................................................................................10

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HOSPITALITY MANAGEMENT
Part A
1. Creating a list of all requirements
(Provided in excel)
2. Listing all licensing and legal requirements
The licenses and legal requirements include:
Licenses Legal requirements
1. Operate as a company A New Tax System (Australian Business Number) Act 1999
AG
2. Liquor license Liquor Control Reform Act 1998 VIC
3. Music or sound Copyright Act 1968 AG
4. Payroll Payroll Tax Act 2007 VIC
5. Music Local Government Act 1989 VIC
6. Licensed food Food Standards Australia New Zealand Act 1991 AG
7. WHS and insurance Workplace Injury Rehabilitation and Compensation Act 2013
VIC
Table 1: Licenses and legal requirements
(Source: Created by author)
3. Listing the requirements to comply with the Food Act
The requirements to comply with the Food Act include:
1. Food Standards Code
2. Registration/Notifications of fixed food premises
3. Restaurant and Cafe license