Impact of Professional Development

This assignment involves analyzing research papers on the impact of professional development across different sectors. It delves into how professional development initiatives affect individual learning, particularly through reflection. The papers also examine the influence of professional development on organizational growth, talent management, and employee engagement. The focus is on understanding the effectiveness of various professional development strategies and their contribution to both personal and professional success.

PERSONAL AND
PROFESSIONAL
DEVELOPMENT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1................................................................................................................................................1
1.2................................................................................................................................................2
1.3................................................................................................................................................3
TASK 2............................................................................................................................................4
2.1................................................................................................................................................4
2.2................................................................................................................................................5
TASK 3............................................................................................................................................6
3.1................................................................................................................................................6
3.2................................................................................................................................................6
3.3................................................................................................................................................7
4.1................................................................................................................................................7
4.2................................................................................................................................................8
4.3................................................................................................................................................8
4.4................................................................................................................................................8
TASK 4............................................................................................................................................9
2.3................................................................................................................................................9
2.4..............................................................................................................................................10
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Personal and professional development is a process of adopting new ability, skills and
knowledge in the personality for getting success in the particular field. In other word, it can be
said that it is personal development of an individual by which skills, knowledge and abilities are
improved (Hopkinson, 2014). In health and social care organisation, there is required to effective
quality and skill in the service providers so as they can manage patient and render effective
services to them. In the context of H&S, professional development is very essential so as
employees can effectively communicate with patient and manage them appropriately. In this
project report, various criteria of working in the health and social care organisation has been
discussed (Calderhead, 2012). In additional to this,in such organisations how service providers
should treat with patients in order to overcome their health related issues also addressed in this
report. Further, this project has successfully dis cusses personal values and principles which
influence individual personality and their work in health and social care organisation.
TASK 1
1.1
In the health and social care organisation a service provider have major objective to
render effective services and care to the patient so as they can able to recover from their
disability and health issues. Being a service provider in such organisation, my main objective tpo
perform effectively and provides effective helps to patient. For this purpose, I need to improve
my overall professional and personal development so as i can perform excellently in health and
social care organisation (Zepeda, 2012). Personal values are reflections of our needs, desires and
what I care about most in my life. Values are great cohesive forces for our identities and can be
thought of as decision making guidelines that assists me connect to my true selves. On the other
hand individual principles are those attributes in my their personality which define and guilds
me in developing a positive parenting strategy bases on my personal beliefs and value system.
Some personal values and principles which can assist me in contributing effective support and
help to the patients in health and care organisation-
Personal Values & Principles It effects on health and social care
Equal rights It is my major personal value through which I
treat equally to all patients in the health and
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social care organisation. In my view, all
patients are equally valuable and important for
me. Therefore, I treat all patients in equal
manner there should not any kind of
discrimination with services users such as age,
caste, genders and other personal references.
For example- if in health and social care
organisation there have so me patients from
India whose culture is completely different
from London. Further their language, beliefs,
values and region is also different from
London. In that situation my personal value of
equality rights can assist me to treat and
facilitate all patients as equal. There should not
any kind of discrimination by providing health
care services an d treatment of them.
Diversity As per this personal value, i understand that
each patients are unique and valuable. For
example- If there are some Indian patient in the
health and social care organisation, then I
should attend some training and development
programs for learn new languages. Through
which I can communicate with them and
understand their words and feelings in an
effective manner.
Confidentiality As per this personal principle, I keep clients
and patient information secure and safe.
Confidentiality mean, I don't use their personal
information for any other purpose. I protect
and keep their data in between me and patients.
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Confidentiality includes individual files are
locked and secured. For example- If any group
out of the organisation required some personal
information and data of patients in order to
analyse the situation of hospital. My personal
value of confidentiality does not allow
disclosing any detail of them without their
permission.
1.2
In health and social care organisation, patients always desires proper care and remedies
for his health issues and disability. In addition to this they want special care and treatments from
service providers. For this purpose, there are required an effective work culture and healthy
environment at workplace so as all patients can feel safe and secure. Organisation culture can
influence large level to patients and with assistance to this aspect they can recover their health
issues (Buxton, Burns and De Muth, 2012). On the other hand personal experience can also
largely affect my role and contribution. In this type of organisation there is required a supportive
and cooperative environment so as patient can feel safe and secure. Personal experience can
assist individual to enhance their capability of working as well as improve their performance at
workplace.
Personal culture and experience Effects on health and social care organisation
Personal culture and experience also affects
the role of individual in the corporation.
Culture refers to the cumulative deposit of
knowledge , experiences, beliefs, values,
attitudes ,meaning, religion, role and spatial
relation required by a group of people in the
course of generation through individual and
group striving (St‐Jean, 2012). On the other
Through effective culture, patients can feel safe
and secure at the organisation. Further,
effective culture motivate employees to
develop healthy relationship with patients.
Culture brings a healthy environment in the
organisation where all people cooperate with
each other and they have supportive and
positive attitude with each other (Grohmann
3

hand experience refers to the working capacity
and knowledge about a particular field.
and Kauffeld, 2013). On the other hand,
experience can enhance the service providers
capability and ability of working so as they can
perform effectively at workplace. Through
effective experience in health and social care
organisation, I can enhance my working
performance and manage my assignment in
well defined manner.
1.3
In health and social care organisation, new development changes affects all activities and
function in this field. In order to manage the patient in this organisation, service providers are
required to develop new skills and knowledge. As a service provider in the health and social care
organisation I have discuses with the my subordinates and other social workers in order to make
organisation more effective and successful. On the basis of the group discussion with my staff
members and other social care worker I have decided to bring some new development in the
organisation which assist in developing effective health care services and innovation in
management. Therefore I need to develop the new target and research for my personal value
which help at my workplace (Gibbs, 2012). Following are new development in the personal
value which positively affects the activities in health and social care organisation-
 New development in health and social care act 2008 brings special care and treatment for
all patients. As per this act, people in mentioned organisation prevent from unsafe care
and treatment (Pedler,Burgoyne and Boydell, 2013). Also prevent them from harm and
risk. Service providers needs to make sure equipments used in patient treatment is safe
and applicable in sufficient quantities.
 Research programs may help to fulfil the existing requirement about the services. It may
assist to overcome the tension and conflicts.
 Training session may be very helpful to overcome the weakness at work place and from
this I can able to learn new criteria and strategy to solve the conflict at there.
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TASK 2
2.1
Honey and Mumford learning style may be very helpful in order to develop new skills
and ability in my personality. Through this style of learning I have learned many new skills and
ability of working which assisted me in rendering effective care and services to the patients
(Hetzner, Heid and Gruber, 2012). The course is personal development in the field of health and
care services. In collage, supervisors and lecturer provided various methods and concept so as I
can improve my personality and professionalism in the field of health and social care
organisation. On the other hand, personal placement experience has also assisted me in gained
the opportunity to increase self confidence and communication skill. In additional to this in
placement experience, I have learn both type of communication skill such as form,al and
informal. In formal communication skill, I have learnt the ways of taking with my manager, and
supervisor. On the other hand in informal communication skill I have learnt the in formal ways
to interact with friends and colleagues. These communications' skill assist me to communicate
with patients and provide effective health services to them. Furthermore , I have also learnt from
my experience in the organisation.
How personal learning and development beneficial for others
In health and social care organisation, my new personality development and improvement
will definitely beneficial for the patients. They can feel comfortable and safe with me if i will
provide an effective services and satisfaction with respect of health acre services. Further, if I
perform in an appropriate at workplace so as they can recover their disability and health issues.
Strength
 I have a good communication skill
which assisted me in transferring
information and message to patients in
health and social care organisation.
 I have excellent coordination skill so as
I can manage with other at workplace.
Weakness
 I have weakness of ineffective time
management so as it can not manage
my schedule and workload at
workplace. I am unable to complete my
task and assignment within a given
time.
 I have lack of leadership skill.
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Opportunity
 It is to work at large level social service
organisation.
 Opportunity to learn new courses and
degree in health and social care sectors.
Threats
 Manage large numbers service users at
one time at a one place.
 My major threat is recession in my
occupation.
Reflective Model of learning
As per the Honey and Mumford learning style there are four types of learner which can learn new
skills and ability by different ways. These four type of learning styles are as follows-
 Reflector- These type of people learn by observing and thinking about what happened. The
various activities assist them in learning such as interviews, coaching, observing activities,
self analysing and paired discussion (Shek and et. al., 2013). This learning style assist me
in conduct group discussion, solve the problem in the group.
 Theorist- These type of learner learn from some models, concept and theories. This
learning style me in conduct the discussion with group and concentrates the concepts of
theories.
 Pragmatist- These type of learners can learn by case study solving, problem solving
methods and group discussion (Kinnie and Swart, 2012). These people need to be able to
see how to put the learning into practices in the real world.
 Activist- Activist are those people who are learned by doing. In this various activities are
included such as brainstorming, group discussion and role play.
Describe what happened?
In the health and social care organisation, some of the patient have complained to the management
related to the service providers services and their behaviours. Service provider has not properly
communicate with patients so some of the patients has unable to get the right and effective health
services from them.
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What were you thinking at the time?
At the time of issues arise at workplace, as service provider has been thought to overcome this
issues related to health care services by using effective strategies and practices. further I have
thought that what kind of strategies and policies I should have adopted at workplace so as health
care services issues will remove.
What were you feeling?
I was feeling to organise some training and development program at workplace so as service
providers and social worker can able to learn the criteria of working in health and social care
organisation.
How were you behaving at that time?
At the time when issues has been arisen at workplace related to services and health care that time I
have politely dealt with patient and ensures them that organisation will definitely work to
overcome this health services issues. Further I tried to describe the various improvement which
will adopted by organisation in the future in order to remove such issues.
What sense can you now make of that experience?
In order to overcome the health care services issues I need to focus on attending training and
development program which can assist me in developing various skills and knowledge of working
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in the healthy and social care organisation. Further I will able to learnt different languages which
assist me in dealing with different cultural and regional patients at workplace.
What have you learnt about yourself?
I have learnt the various language and criteria to deal with different cultural patient in the
organisation. By use of honey Mumford style I have learnt the various strategies of learning such
as learn by group discussion, decision making and solve the issues etc. In addition to this I have
also learnt the various aspects of fulfil the queries of patient family member.
Create 3 actions that you can take forward and work on that could help you with your learning
from this task.
1.Through training and development program I have learnt the effective communication skill
which assist me in transferring my message to patients and develop health and effective
relationship with them.
2. Through attending personality development workshop t have learnt the skill of coordinating and
team building. Further I have learnt the skill of time management which assisted me in managing
lots of patients at a single time in hospital.
3. Various types of languages I have learnt through training Which will assist me dealing the
different cultural patient at workplace in future.
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2.2
As per the above discussion it has been ascertained that I have various weakness in my
personality such as time management and ineffective leadership skill. I have required to de velop
a systematic plan for short term and long term goals which assist me in developing my
personality and professionalism in health and social care organisation-
Skill & Ability Existing performance Ways for improvement
Communication skill IN present I can communicate
with verbal tool of
communication
I needs to use both verbal and
non verbal techniques for
communicate with other
person.
Coordination I am unable to coordinate with
other team member at
workplace.
I am required to develop
supportive and cooperative
skill in my personality.
Technical skill I am quite good in handle
computer work at workplace.
I required to be perfect in
handle technical ability at
workplace.
Work management skill I am not good in manage my
work and given assignment at
workplace. I am unable to
complete task in a given time
I am required to adopt
excellent time management
and work management skill.
TASK 3
3.1
There are various professional relation in health and social care organisation- Relationship between health care professional and service user- In this organisation,
professional working with service user for treating their physical disability. There are
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healthy relationship between them because professional have main aim to provide
effective services to service users so as they can recover their health issues. Health care
professional have major role is to deliver the impressive acre services to patients and
overcome their health issue and disability. So with the service user, health experts have
very important relationship and the improvement in the health is largely depends upon
the care services of professionals. In the very serious and complex situation, care experts
have role to develop effective relationship with patients and behave in polite manner so
as services users can feel comfortable with care professionals and share their issue with
them. Relationship between social worker and patient- Being a social worker, I am providing
information and services which are available for patients. It is also important for me to
give importance to their needs and fulfil them. Social workers are responsible to render
effective services to patients and recover their health issues. Social worker have major
role is to deliver the high quality care services to patients and keep regular monitoring on
the health issue of services users. In the high health issue situation, social worker have to
provide the effective services to patients so as they can overcome their he;lath disability.
There is very important to maintain healthy relationship between them because the
growth of social worker is largely depends upon their performance in the health and
social care organisation. Relationship between service provider and co-workers- In the health and social care
organisation, there is an effective relationship between service provider and co workers.
Service provider have responsibility to develop coordination between co workers so as
they can effectively maintain their performance to deliver care service to patients. Co
workers and service provider are responsible to deliver an effective care services to
patients.
 Relationship between health care professionals and social worker In the health and
social care organisation, health care experts and social worker maintain a healthy
relationship in order to attain the objective of organisation. Social workers and health
care professionals are highly responsible to develop effective goodwill of health and
social care organisation. Both of them should develop coordination and support among
10

their performance so as they can improve the entire process of operation and deliver high
quality care services and meet expectation of service users.
3.2
Medical model of disability- This model of disability reflects that the way of thinking of
disabled people is different from other. Disable people think that their impairment stop them in
participating the social activities. This attitude of thinking can make disabled people to take less
challenges in situation from different society (Joseph and Kuby, 2015). My personal
effectiveness in promoting the individual right are making service user confident and help them
to come out from their ability. Therefore, they can be treated as normal people in society.
Social model of disability- This model worked on disabled people who feel that don't get support
from the society (Galperin, 2014). This model of disability makes the important difference
between impairment and disability. In this concept of disability, society should not treat unfair
behaviour with disable person. My effectiveness can improve the disable person and assist them
in improving their health. I am effective in render support to disable person.
As per the above discussion it has been ascertained that with assistance of by personal
skill and talents I can support the rights of individual. In this manner, I need to communicate
effectively with patients so as they can feel comfortable and safe at the hospital. Further I have
also responsibility to support and coordinate co-workers so as we all collectively achieve the
target of organisation. For example while I work with social worker in the health and social care
organisation then I have to face various kinds of dilemma related to support and coordination
with them. In this situation, I have to use effective coordination skill so as I can render the rights
of another person related to their working in the organisation. I should motivate and encourage
social worker so as they can effectively utilise their authority in order to deliver services to
patients. I have to develop healthy relationship with subordinate, co workers and social worker at
workplace so as I can provide the opportunity to share their view and suggestion related to
working criteria at workplace.
My major responsibility in health and social care organisation towards patients so I have to
develop effective working practices through which every employees can deliver high quality
services top patient and overcome their health issue.
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3.3
In health and social care organisation,if any kind of conflicts and issues arise then I may largely
affects the patents services and their health care. There are various ways to resolve the conflicts
between professional in health and social care organisation- Conduct meeting-This is the best way to resolve the conflicts between professional in
health and social care organisation. In this strategy, professionals can resolve their
conflict and issue in personal meeting (Moskowitz, Beckley and Resurreccion, 2012).
They can conduct personal meeting under which they discuss about the actual problem in
front of manager and other team members. Written communication- Written communication may be more effective way of breaking
down the wall and resolving conflict. By writing letter instead of talking face to face they
benefit from the opportunity to more carefully select their words.
 Listen carefully- The problem between professional can be resolve if they listen to each
other effectively. They should listen to what the other person is saying before defending
their position. They might say something that changes other mind.
In the health and social care organisation being a service provider I have responsibility to give
my best contribution to resolve the conflicts and barriers among the workers. For example, one
day in the organisation, social workers and co worker have conflict related to target achievement.
In this situation, I was conduct the meeting and interact with them face to face. So that I have
gathered the issue of them. For example, in the organisation while there has arisen the conflict
among the social worker and health experts related to working criteria in such situation I have
responsibility to invite both person in the personal meeting and ask them related to their
conflicts. In this manner, I will use the written method of communication and ask them for write
their personal issue in the notes. According to the conflict situation, I will search the best
alternative option to resolve the issue and implement that in the conflict situation. In addition to
this I have responsibility to analysed the conflict condition and find the best alternative option to
resolve that issue.
4.1
In health and social care organisation, as a service provider i have various role and
responsibility which assist patients to recover their health issues and disability. I have effective
communication skill which assist me in communicating with patients in an effective manner
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addition to this, I have quality of coordination so as t have successfully contributed with all
service user and manage them at a single place (Long and Ismail, 2012). Further, I have one
effective quality istime management through which I deliver heath and care services to patient on
time to time. Moreover, I have prepared a systematic report of patients treatment under which I
effectively mention all medicines of patients. I have strength of effective leadership and
coordination skill through which I effectively coordinate and support the various co-workers and
social worker at the workplace. In addition to this my effective communication skill assist me in
developing healthy relationship with patients and workers. Furthermore, by use of my various
strength I can easily solve the conflict among the different group.
4.2
In health and social care organisation, my various role can influence other members at
workplace. For example, As a service provider I have role of Confidentiality under which I can
not share any personal data and information of patent with other in the organisation. This may
affect other works. Thus other can not analyse about patient in the absence of his personal
information. On the other hand, I have role to treat all patients as equal at workplace. This may
positively affects other. Through this all patients can gain the advantage of heath care facilities
and services. The Communication Theory of Social Exchange is a theory based on the exchange
of rewards and costs to quantify the values of outcomes from different situations for an
individual. People strive to minimize costs and maximize rewards and then base the likeliness of
developing a relationship with someone on the perceived possible outcomes. With assistance of
this theory, I can easily understand the social relationship with and coordinate to them in their
work.
4.3
In health and social care organisation I have various role and contribution in order to overcome
the barriers in team work. These are as follows-
Strength
 Understand and listen other carefully- In order top overcome the barriers in team
working, I have first role to listen other member very carefully and understand their
meaning and objective of communication.
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 Effective communication- This is an appropriate method to overcome the barriers in team
working. Through adopt excellent communication skill I can manage and coordinate with
other team member very effectively.
 Support with other- I need to support with other team members so as we can attain
success in a specific and determined time period. In order to overcome the barrier, I
should support and coordinate with other members so as there may develop a healthy
work environment.
Weakness
 I have major weakness is my time management skill through which I am unable to
accomplish various works and assignment in a single time.
 I have weakness related to technical skill through which I am unable to prepare the
patients report with use of computer
Opportunity
I have opportunity to work high health and social care organisation which is operate at global
level.
Another opportunity to attend the training and personality development workshop through
which I can improve my personality and professionalism.
Threats
I have threat related to my salary and wages. In the same sector, there is very low salary provided
to health providers. And there is too long timing of working.
4.4
There are various personal contribution which can assist in collective effectiveness of a
team in health and social care organisation. These are as follows-
 Meeting needs of service users- In order to improve the effectiveness of team in the
health and care organisation, there is required to reach and fulfil the requirement of
service users. In this manner I can use my personal strength of effective communication
skill which assist me in identify the conflicts of worker in the team meeting. If service
providers fulfil and satisfied service users then they can improve the overall condition of
the organisation (Haarhoff, Thwaites and Bennett‐Levy, 2015).
 Improve performance- In order to improve the effectiveness of team, every members
need to improve their own performance at workplace. I need to improve my performance
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so as team effectiveness can improve. In this manner I can use my analytical skill through
which I can analyse co-worker performance.
 Support other team members- This is the another important way to improve the
effectiveness of team. I required coordinating with other and support in their activities. If
I support other member in a team then automatically team effectiveness will improve.
TASK 4
2.3
ACTIVITY(2 Month) SKILLS Acquired Time scale
Lecturers
Through this tool and method I
can learn the various new
communication skill,
knowledge and theory of
working at workplace
Within 5 week of starting PPD
module
Group discussion Through this method I can
develop an effective
coordination skill in my
personality.
Within 6 week of starting PPD
module
ACTIVITY(4 Month) SKILLS Acquired Time scale
Training and development With assistance of this method,
I can learn time management
skill. Further I can develop an
technical skill in my
personality. Through this
training I have learn the skill f
handling computer work.
Within 16week of starting PPD
module
ACTIVITY(8 month) SKILLS Acquired Time scale
Placement experience I can learn many effective
work management quality.
Within 20week of starting PPD
module
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2.4
Through the development plan and my own development scheduled I have learnt the
various new skill and ability. The development plan has very beneficial for me in improving my
personality and professionalism at health and social care organisation. Through training and
development program, I have learnt the technical and time management skill which assisted me
in managing various patient at a one time in the organisation (Elliott and et.al., 2015). Further
technological skill will assist me in preparing patient report and their medicine records by use of
computer. I addition to this, by attended lecture, I have learnt the skill of communication which
assisted me in communicate with patient in an effective manner at workplace. However, I still
required to more improve my coordination skill which is quite bad. I should attend more
activities of group discussion so as I can improve this mentioned quality in my personality.
CONCLUSION
As per the above discussion it has been ascertained that personal value and principles are
highly affects my contribution in health and social care organisation. From this project report it
has been ascertained that personal quality and skill can improve the professionalism and
personality of individual. Further, in health and social care organisation, effective personality can
enhance working performance and productivity so as patients can recover their health issues and
problem. In addition to this, team work also assist in increasing the performance of individual at
workplace.
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