This report discusses the challenges faced by a new manager in a cross-cultural setting and explores communication and negotiation theories to improve the situation. It also includes a reflective essay on handling similar situations in the future.
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Table of Contents INTRODUCTION...........................................................................................................................4 MAIN BODY...................................................................................................................................4 Podcast and Script.......................................................................................................................4 CONCLUSION................................................................................................................................7 REFERENCE...................................................................................................................................8
INTRODUCTION Script is to write or narrate about the particular topic which depicts the overall story related to task. Report is the writing of something which has been observed, done, heard or investigated. It can include the informative knowledge. The above report includes the podcast and report about the new manager Brett Jones who was appointed at the Hydro Generation company (HG) for completing the dam project at the Tanzania. The various issued which is being faced by the manager while conducting its duty their for completing the project. How it can be solved or improved by various communication and negotiation theory so that it could be better for the company. Further the report includes the reflective essay which describes the situation which can be handled by individual in future. MAIN BODY Podcast and Script For a development of a dam Project at Tanzania new manager named Brett Jones was appointee as for the completion of the project. The project is carried out at a far of place than their local office at US. There were many issued faced by the Brett Jones some are as Tanzania have a different culture than their local workplace and working in a different culture is a major issue faced by Brett Jones that have affected a performance of the work(Caprar and et.al., 2015). The main of the Jones was to hire the people but Jonas was unaware of the culture and language which can be used to define the cultural differences which can be used to evaluate the cultural gap between the Jones and locals at Tanzania. Jones is an introvert kind of person who does not like to interact with the locals the cultural; gap was the major problem related to the set-up and the development of the work the initial stage was a major problem. Reflective Essay- The different theories which was above mentioned can be utilised within the organization in very effective way. So that the company can have a organized structure for the operational activities. The theory can be applied in different way that most probably the skilled and talent employees must be recruited in the HG so that they can be fruitful for the growth of the company
and can get through different strategies and measures for that. Company can follow the ethical consideration within their company so that they could recruit the people from local area so that they can reduce costing for that. For this the company had to increase their communication with the employees and must allow the skilled people to work with their company so that company can complete their project within the specified time period(Neal, 2016). It can be more useful for companies as they have an skilled employees company can perform its activities among the different countries also. So that they can expand in other sectors also. Cultural diversity can also be used by company which will be beneficial for the company to work in the Tanzania culture as they have a different culture, religions and belief by this company had to face a lot as they couldn't get through the local peoples needs and requirement couldn't able to understand the language of these peoples which is the major hurdle in their working and allows the company to work without concentrating regional language. But if the company hires the local skilled people they could have a regional employee who could easily let them understand the needs, religions, culture and belief of Tanzanian people so they could perform their operational and managerial task easily and the projects can be completed successfully and before the time without hurting the emptions of local people. The company's manager must have to focus on the organization structure also and should have a leader for all their employees so that they could work under the close monitoring of their leader that the task perform by them must be appropriate and render the best work output.'First issue was a lack of the communication skills which are developed to carry out the task' To minimise this issue we will use Hofstede 6 dimensional cultural model. Hofstedeculturaldimensionalmodelisaframeworkwhichaimsforcrosscultural communication which aims to minimise the effect and aim to create a diverse culture. This is carried out by the structure derived from factor analysis which can be carried out by six steps- Power distance Index(PDI)- this is defined as the extent to which less powerful member of organization accept the power is distributed unequally. In this dimension the power is higher authority to lower level of the workers(Jackson, 2018). Higher index ratio defines the hierarchy is clear and sufficient enough to function well which are clearly established and executed in the firm without any barrier or ill treatment. A lower degree of the index defined the lower rate of the power distribution there is an unequal power distributed in the society and the lower index defines the lower ratio of the power index.
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Individualism VS collectivism (IDV)- this index shows the work culture which are taken up and the effect they offer on the results generated it is seen that with collectivism the results are higher therefore team- work needs to be generated. This reflects upon I vs We. Individualism is always a drawback while working in a team results in the higher level of constrains achievements which can help in building a better workforce(Li and Zhang, 2018). Tasks are easily achieved. Uncertainty avoidance(UAI)- the avoiding index are defines as the tolerance for ambiguity in which people are hold on something which are something unexpected. Higher code of results focuses on the strict guidelines, laws and legislatures. Whereas the lower codes results in the more acceptance in foreign thoughts and cultures, fewer thoughts are seen and regulations are accustomed creating a free environment. Masculinity vs femininity(MAS)- preference given to the males and females the extent to which the males and females are given privilege and modesty cooperation is observed. Society where women are respected and valued shows different behaviour in the society. There are many areas of the world where equal privileges are provided. Long-term orientation vs short term orientation(LTO)- this is associated with the connections of past with reference with the present and future actions are developed this is a long term scene which can be implemented for future betterment. STO are the aims which are evaluated for a short term practice. Indulgence vs Restraint- This refers to the degree of freedom that are given irrespective of the norms given by the society for human desire and enjoyment in life. The next issue faced is lack of resource with the influence and difference in culture which can be minimised by the use of the right resources at Tanzania, indulging with the local and working on the project by involving locals can help in the generation of the data and figures. Many of the locals will help in the generation of the work which can help in the development of the resources bringing the workforce and performing effectively(Singh, 2018). Theories must observe the work culture which can help in the development of the work effectively which can manage the working activities.The local people can be involved which can help in the developing the systematic work culture and to develop the work in a systematic way. Competencies theory can be applied to the employees of HG which can help in the development of the firm and for ethical hiring of the work within the organization.This canbe carried out by developing self competence for leading the organization in the structured manner(Nardon, 2017). Call for the
development of the team which is carried out by the setting up the benchmark for new employees for the development and to create the higher efficiency of working can be achieved by increased workforce. All the ethical factors must be considered with the aim to work in the right direction of the workforce and creating a better sense of the work. Best of the skills and talents must be utilised form the new hired locals which ca increase the workforce and help in the achieving the task better. By applying this theory HG could easily met this issue and overcome the bad impact of these issues and talented employee could be appointed to the company which can be helpful for the future growth of company(Reiche and et.al., 2016).I could develop a positive work culture within the organization so that it will allow employees to work for the growth and revenue of the company. So by this I could work well in the team and attains the maximum output from the employees by allowing them to work under the positive work culture and distributing the task according to the particular skills and knowledge so that the employees could render their best for the companies. This all will be helpful in the overall growth of the company and allows the company to effectively complete the task on time. CONCLUSION Form the above study communication and lack of resources are the important aspect for the growth and development of the organization which can help in defining the growth and the overall working of the organisation. To improve the better employee relation it is important to work for the betterment of the firm which can help in improving the relations and achieving the targets set up by the firm. Conflict management must be ensured and the communication gap must be removed to increase the efficiency of the work.
REFERENCE Books and Journals Caprar, D.V and et.al., 2015. Conceptualizing and measuring culture in international business and management: From challenges to potential solutions. Jackson, T., 2018. Ideology and culture in cross-cultural management scholarship. Li, X. and Zhang, Q., 2018, May. On Cross-culture Management of Enterprises. In2018 8th International Conference on Social science and Education Research (SSER 2018). Atlantis Press. Nardon,L.,2017.Culture,context,andmanagerialbehaviour.TheOxfordHandbookof Management.p.481. Neal, M., 2016.The culturefactor: Cross-national management and the foreignventure. Springer. Reiche, B.S and et.al., 2016.Readings and cases in international human resource management. Taylor & Francis. Singh,N.,2018.ProspectiveandStrategiesManagingCrossCultureDiversityin Workplace.GST Simplified Tax System: Challenges and Remedies.1(1). pp.166-168.