Developing Individual, Team and Organisations Assignment - Marks and Spencer
Added on 2020-12-09
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Developing Individual, Teamand Organisations
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1SECTION 1......................................................................................................................................1P1. (a) Appropriate knowledge, skills and behaviour required by HR professionals............1P2. (b) Completed personal skills audit for Jane Cambridge to identify need of training anddevelopment...........................................................................................................................3P2 (c) Professional development plan for Jane Cambridge in her HR officer role................5P3 Differences between organisational and individual learning; Training and development.6P4 Need for continuous learning and professional development to drive sustainable businessperformance............................................................................................................................7Section 2...........................................................................................................................................9P5 Contribution of HPW towards employee engagement and competitive advantage within aspecific organisational situation. ...........................................................................................9P6 Approaches to performance management and its support to high performance culture andcommitment..........................................................................................................................10CONCLUSION..............................................................................................................................12REFERENCES..............................................................................................................................13
INTRODUCTIONDeveloping individual in an organisation is associated with identification, analysis andincreasing skills as well as competencies of employees so that they can perform duties ofparticular job position. Development of teams involves analysis and controlling factors thatcreate coordination among team members at the workplace. The main objective of developingteam and individual is to attain organisational goals and providing growth to business. Presentreport is based on the analysis of some specific knowledge, skills and behaviour which isrequired by Jane Cambridge for her role of HR officer in Marks and Spencer. It is retail sectororganisation having numerous employees at workplace. Professional development plan is createdto determine the need of improvement in skills. Further, different organisational and individuallearning, training and development are also discussed in this report. SECTION 1P1. (a) Appropriate knowledge, skills and behaviour required by HR professionalsHR professionals in the organisation have an essential role in adding values thatorganisation should have an appropriate balance of qualified professional in terms of skills andcompetencies at workplace. They also need to analyse the competencies of existing employeesand align them with organisational objectives to determine need of improvement. In M&S, HRprofessionals are responsible to coordinate with other functional units for identification of needsof development of individuals and team (Armstrong and Taylor, 2014). For performing this task,there are some specific knowledge and abilities required in HR professionals which arementioned as below:KnowledgeAdministrative management: It involves working closely with different departments,increasingly in role of consultancy, assisting line managers to understand andimplementing policies and procedures. In M&S, HR professionals should haveappropriate knowledge of performing these activities so that they can accomplish therequirements of organisation. Practical knowledge and experience of performing thesetasks will help in reducing the conflicts at workplace (Stone and Stone, 2013). As HR, Manager there is requirement to create administrative skills which helps in managingtasks and coordinating with other department at workplace.
Conceptual knowledge: For performing tasks such as recruitment and selection, training& development as well as performance management, it is essential for HR professionalsto have appropriate understanding of their concepts because it helps them in makingappropriate strategies at the workplace. As HR professional, concept understandingvarious training and development, job evaluation and performance management isrequirement which helps in fulfilment of organisational objectives. Human resource and personal knowledge: It involves duties liaising with range ofpeople involved in policy areas such as staff performance as well as health and safety.For performing this task, HR should have personal knowledge about analysing employeesskills and competencies at workplace. Effective conceptual knowledge, helps inperforming function such as recruitment of staff that involves developing job descriptions(Succar, Sher and Williams, 2013).Counselling: HR professionals also play a role of counsellor because they need toconsider problems, advice employees on pay and other remuneration issues includingpromotion and benefits. For this, they should have knowledge of influencing and assuringemployees that their issues will be resolved appropriately. Through this, they will be ableto decrease the rate of employee turnover.Legal provisions: Having knowledge of legal provision such as Health and safety,employment rights and compensation act is important for the HR officer to deal withgrievances and implementation of disciplinary procedures at workplace. As an HRprofessional, there is major requirement of understanding about laws and regulation thatorganisation needs to comply with such as employment laws, Industrial relations,industrial disputes, labour laws, factories act, trade unions act etc. SkillsListening and communication: HR professionals need to have or developcommunication and listening skills.Coordinating: This skill is required for working closely with different departments andperforming tasks assigned by management in order to achieve organisational objectives.2
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