Report on Approaches to Performance Management

DEVELOPING
INDIVIDUAL, TEAMS AND
ORGANISATIONS

Table of Contents
INTRODUCTION......................................................................................................................2
SECTION 1................................................................................................................................2
a) Appropriate knowledge, skills and behaviour required by HR professionals....................2
b) Analysis of personal skills audit for Jane Cambridge........................................................3
c) Professional development plan for Jane Cambridge..........................................................4
d) Difference between organizational and individual learning and training and development
................................................................................................................................................6
e) Requirement of continuous learning and professional development in sustenance of the
business..................................................................................................................................6
SECTION 2................................................................................................................................7
i) Contribution of HPW to employee engagement and competitive advantage.....................7
ii) Difference approaches to performance management........................................................8
CONCLUSION..........................................................................................................................9
REFERENCES.........................................................................................................................11

INTRODUCTION
Human resource is an important aspect in order to develop connecting with the
employees in the organisation. The department is also responsible to resolve disputes which
take place at the work place. A comprehensive discussion on required knowledge, skills, and
behaviour that must be assessed by an HR professional will be made. Further, the report will
focus on different approaches to performance management such as, quality, behaviour, results
etc. In the end, a discussion on High Performance Working (HPW) and its dependence on
competitive advantage will be focussed upon.
SECTION 1
a) Appropriate knowledge, skills and behaviour required by HR professionals
In order to perform the role of human resource professionals, it is important to have
certain set of skills and knowledge. Some of them are mentioned below:
 Communication skills: It is important for the people to have good communication
skills so that they can easily communicate to the business employees. Further, it also
ease down the process of interview through which they need to select right kind of
talent for the organization which further contributes in accomplishing organizational
goals (Hendry, 2012). They are termed as an important team of the business who
ensures that the message is appropriately communicated without any error.
 Judgement skills: The individuals must also pursue judgement skills which can help
in taking wise decisions for the company. The main role of Hr is to ascertain that the
people whom they are hiring are perfect for the company and may be able to meet the
goals of the entity. Further, dealing with the discriminations issues at the workplace
and other problems arising there is the another major role of the entity. Hence, they
should have the skills of judgement so that they can ensure better decision making and
appropriately respond to the different situations.
 Sensible and honest: The person must be honest and sensible further taking into
consideration all the ethics which are essential to carry out the duties of HR
professionals. It is important to meet the needs of the company where all the rules and
regulations of the organization are followed. All the employees and workers in the
organization are treated fairly in the business management.
 Training and development professionals: It is required to have appropriate skills to
provide training and development to the employees. Some of the skills include

presentation skills, reading and writing skills, excellent skills etc (Beardwell and
Thompson, 2014). The concept and workplace rules must be clear to them so that they
can further communicate them to the other employees as well.
 Organizational skills: it is important for Hr personals to manage record in an
organised manner so that it can be searched for as and when required. The
compliance and organizational requirement must be fulfilled by the HR so that legal
requirements can be complied of. Time management is another important aspect so
that all the important functions are performed right on time. It helps in strengthening
the solutions to multiple problems that may arise in the entity at one point of time.
b) Analysis of personal skills audit for Jane Cambridge
Based upon the current skill set possessed by Jane Cambridge, There are certain skill
set that must be possessed by him. Further, there is a scope of improvement to the skills being
possessed by him currently as well. Some of them are mentioned below:
 There is a requirement to get a little experience in drafting contracts of employment.
In order to brush up the current knowledge, a training session for Jane can be
organized so that he can get aware of what is to be performed while developing
employment contracts for the new joiners.
 The person must also comply of the knowledge with respect to delivering training
session. In order to give effective and efficient training session it is important that
Jane himself must possess adequate amount of knowledge regarding it. The training
can be given to existing employees and to the new joined as well. Further, the training
sessions must be knowledgeable enough to provide adequate information to the
employees that will be benefitted in fulfilling organizational goals (Jiang and et.al.,
2012).
 Jane must possess adequate knowledge regarding use of data base as it helps in
getting right kind of candidate to the organization as and when requirement arises. It
helps in managing the profiles the employees that have already been screened or are o
be screened for employment purposes.
 Jane must also have adequate knowledge with respect to HR specialist software. It
helps in managing the data in appropriate manner. The salary structure can also be
kept safe and can be used as and when required. Jane can also mark dates and can
conduct activities in the office premises (Berman and et.al ., 2012). Hence, the
knowledge to the subject is important.