Developing Individuals, team and organizations | TESCO

Developing Individuals,
team and organizations

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
SECTION 1......................................................................................................................................1
a) Presenting appropriate knowledge, skills and behaviours required by HR professionals..1
b) Presenting complete personal skill audit of Jane Cambridge.............................................2
c) Presenting professional developmental plan for Jane Cambridge......................................3
d) Presenting differences between organizational learning and individual learning .............5
e) Presenting the need for continuous learning and professional development to drive
sustainable business performance...........................................................................................6
SECTION 2......................................................................................................................................8
i) Presenting how HPW contributes to employee engagement and competitive advantage. .8
ii) Presenting different approaches of performance management so that they will support high
performance culture and commitment....................................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................12

INTRODUCTION
Individuals and teams have their own importance in every organization. The present
report's aim is to enhance or develop knowledge and skills in order to achieve high performance
in a firm. The chosen company for this project is TESCO which is one of the largest retail
company in UK and operates more than 900 stores at global level. Report determine appropriate
knowledge, skills and behaviours which are required by HR professionals and further it also
presents completed personal skill audit for Jane Cambridge in order to identifies training and
development needs. Study also creates a professional development plan and presents differences
between organizational learning and individual learnedness. Further it also analysis the need for
continuous learning and professional development to drive sustainable business performance.
Moreover, report describe how high performance work (HPW) contributes to employee
engagement and competitive advantage, by using different approaches to performance
management, study shows how it support high performance culture and commitment.
SECTION 1
a) Presenting appropriate knowledge, skills and behaviours required by HR professionals
Knowledge: HR professionals of a company must have legal knowledge and have
knowledge of organizing training sessions for new employees so that they feel comfortable at
work place. HR should work closely with various department to increase the consultancy role,
they further should possess deep knowledge to assist line managers in order to implement
policies and procedures (Reiche, Harzing and Tenzer, 2018). Moreover, Human resource of a
firm must have the knowledge of recruiting staff that further involves job descriptions and person
specifications, preparing job advertisements, checking the application forms and short-listing
through conducting interviews. Moreover, Human resource of a company must have good
communication as well as technical skills so that they can face different challenges of their
company. Moreover, they must have the knowledge to deal with grievances and implement
disciplinary procedures in order to run company in to achieve success.
Skills and Behaviours: For Human Resource professionals of a company, must have the
ability to deal with complex problems so that they can manage relations with their staff. HR must
be multitasker and should have good communication skills so that it will help them to convince
their employees (Skills of HR, 2018). They must have a skill of negotiating such as trade unions
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on some issues that are relate to pay and conditions. Further, HR professionals also possess the
skills of administrating payroll and also maintain all employee records confidential. HR of a
company must have strong communication skills that will helps to provide direct messages to
their employees. They also have analytical skills which helps to measure business performance
and their behaviours should be soft for the employees in order to make workers comfort in a
company. HR must possess conflict management skills and they should motivate their employees
to produce products as per the demand of customers. The most important skills which every HR
professional must possess i.e. leadership ability.
They must have strong decision making skills in order to resolve all disputes among
employees. This ability helps them to take right decision at right time and through their strategic
thinking they also shape up organization to attain all defined goals & objectives (Soltis, Brass
and Lepak, 2018). Having good interpersonal skills of HR also helps them to make good relation
with their employees so that they all work together in order to achieve defined goals of a
company.
b) Presenting complete personal skill audit of Jane Cambridge
SWOT analysis will help to identify Jane Cambridge, strength, weakness, opportunity
and threats. It is a tool that is used to determine person as well as company overall internal
situation by identifying their strength and weakness. SWOT of Jane Cambridge is mentioned
below:
Strength Weaknesses
 Jane knows the use of Internet as well
as E- mails which further helps to cope
up easily with digital technologies.
 He also knows the exact use of
Microsoft office work which being a
HR is quite necessary because it aids
him to prepare notes and letters
quickly.
 Another strength which Jane possess is
 Jane have a good knowledge of IT
skills but he also lacks some knowledge
of using Excel spreadsheet and on the
other side Jane has no experience
regarding usage of database and HR
software.
 For communication skills, Jane have no
experience how to draft contracts of
employment and taking notes for
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