Report on Knowledge Skills and Behaviour of HR Professionals

   

Added on  2020-06-06

17 Pages5022 Words105 Views
DEVELOPINGINDIVIDUAL, TEAMS ANDORGANISATIONS
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Table of ContentsINTRODUCTION......................................................................................................................3TASK 1......................................................................................................................................3P1 Knowledge skills and behaviour that must be possessed by HR professionals................3P2 Personal skills audit for Jane Cambridge..........................................................................4Preparation of professional development plan for Jane Cambridge.......................................6TASK 2......................................................................................................................................8P3 Comparison of organizational and individual learning and training and development....8P4 Assessment of requirement of continuous learning and professional development insustainability of the business..................................................................................................9SECTION 2..............................................................................................................................11INTRODUCTION....................................................................................................................11P5 Role of High Performance Working (HPW) in employee engagement and gainingcompetitive advantage..........................................................................................................11P6 Performance management and its various approaches....................................................12CONCLUSION........................................................................................................................13REFERENCES.........................................................................................................................14
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INTRODUCTIONHuman resource management plays a vital role in connecting with the employees ofthe organization. The report discusses regarding knowledge skills and behaviour that must bepossessed by HR professionals. Further, report focuses on personal skills audit for JaneCambridge based upon the skills mentioned. In the end, the report makes comprehensivediscussion on Role of High Performance Working (HPW) in employee engagement andgaining competitive advantage.TASK 1P1 Knowledge skills and behaviour that must be possessed by HR professionalsThere are various functions that are required to be performed by the HR professionals.One of the main objectives is to manage the employees in the right manner furthercreating appropriate atmosphere to work at the work place. It also has the responsibilityto ensure that all the duties, rules, and regulations of the organizations are fulfilled so thatthe objectives of the entity can be achieved effectively and efficiently. In order to achieveand perform these duties well, the HR professional must own the following knowledge,skills, and behaviour:Communication skills: These are one of the important skills as the HR professionalmust be aware of how to communicate with the new and existing employees. He isalso responsible to conduct induction sessions for which communication skills arerequired. Further, it also helps in easing down the interview process. HR professionalalso have to communicate important aspects of the business so that there is nocommunication gap present. To ensure the efficiency of the process, appropriatecommunication skills are important. Decision making: One of the major responsibilities of HR professional is to ensurethat right kind of talent is attracted towards the organization. To make sure this aspect,all the aspects must be considered while making judgement and hence decisionmaking aspect is important. Further, to deal with the problems that cope up in theorganization, such as, discrimination, it is important the HR professional must makewise decision (Erez And et.al., 2013).
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Negotiation: Another important aspect of HR professional job is negotiation. Theremay be two aspects and perception of two individual with respect to the particularsituation. Negotiation helps in reaching to the middle ground and the outcome alsosatisfies both the parties involved in it. If the skills are possessed by the individual,then it becomes easy to work in the dynamic environment of the enterprise. Change management: One of the important strategies of any organization is change.It is necessary for the entity to keep changing its strategies based upon the prevailingworkplace. The duty of HR professional is to adjust the employees and motivatethem to adopt the changes in the enterprise. Further, change management is alsoimportant when four to five generation with different thought processes are workingat the same floor. Honest and sensible: Since, the HR professional must be able to take care of all theethics and laws that have been framed as per the policies of the organization. Hence,the person must be sensible enough to take actions as and when required. Further, theperson must have the skills to handle all the employees equally without anydiscrimination.Organizational skills: Another important task that is required to be performed by theHR professional is to fulfil the requirement of the entity by hiring adequate number ofcandidates for the company as and when need arises (Chamakiotis, Dekoninck andPanteli, 2013). In that case, some of the resume must be ready with them so thatpeople can be called at the time of crisis in order to solve recruitment requirement.P2 Personal skills audit for Jane CambridgeThere are various skills that are already possessed by Jane Cambridge and some of themare required to be furnished through training and development. Hence auditing her currentstatus of knowledge, following data have been received:She carries adequate amount of skills in terms of using excel spreadsheet which isthe basic requirement of HR. It helps in saving the data in a tabular form so that itcan be analysed easily as and when required.She does not have adequate amount of experience regarding use of database whichis plays an important role for the purpose of finding right kind of talent duringrecruitment drive. It is also important to save data of existing employees as well
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