Personal Skill Audit and Professional Development for HR Professionals

UNIT 35
DEVELOPING
INDIVIDUALS, TEAMS
AND ORGANISATIONS
Table of Contents

INTRODUCTION .........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Knowledge, skills and behaviour of HR professionals....................................................1
P2. Personal Skill audit and professional development plan for a HR professional..............3
TASK 2............................................................................................................................................7
P3. Difference between individual and organisational learning, training and development..7
P4.Need for continuous learning and Professional development...........................................8
TASK 3..........................................................................................................................................10
P5. High-performance working contributes to employees engagement and competitive
advantage..............................................................................................................................10
P6.Ways in which performance management improves high performance culture and
commitment..........................................................................................................................12
CONCLUSION..............................................................................................................................13
REFRENCES.................................................................................................................................14

INTRODUCTION
In business world, the success of an organisation highly depends upon the potential of
working man-force. Employees must be spontaneous and obligate towards their assigned roles.
Every company needs all of its productive and required resources, most importantly its working
staff to be in best shape (August and Shanahan, 2017). Training and mentoring staff will results
in the growth of an employee as an individual which in return results in overall development of
an organisation. This report is created in the context of whirlpool which is an American
manufacturer. It was founded in 1911 by Louis and Emory Upton and hardhearted in Michigan,
US. In this report knowledge, skills and behavior of HR professionals are discussed. Along with
it, need of inclusive learning and development in mentioned. At last merits of high working
performance in relation with various factors is discussed.
TASK 1
P1. Knowledge, skills and behaviour of HR professionals.
For the successful working of a company efficient staff is needed. Every employee must
posses certain skills, required knowledge and appropriate behavior. This will helps the
organisation in achieving its desired market growth. As whirlpool is a renowned company which
operates globally. HR professionals of whirlpool needs to be efficient in recruiting, organizing
interviews, advising management in resolving issues, preparing reports and budget of HR
resources, legal requirements of firm.
Knowledge:
Knowledge is the understanding of a particular subject. Knowledge of an employee is
concerned with the task management efficiency of the company. In context of whirlpool, HR
professionals must acquire expertise knowledge in below mentioned areas:
 Contract law: A binding agreement between the organisation and the working staff is
defined as a employee contract low (Belbin, 2012). HR manager needs to have required
knowledge regarding specific lows like POSH or minimum wage act. It is under the
supervision of Whirlpool's manager to take care of these laws for the healthy work
environment within firm. Knowledge of these lows will help in resolving the legal
grievances of working staff against several originated issues.
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 Training and development technique: Training is considered as a tool to develop
competency and skills within an employee. It is the duty of HR professionals of
whirlpool to carry out development and training activities. Manager of whirlpool must
have knowledge about competency gaps, employee needs, future assignments etc.
Skills:
For the effective working within a firm, employees needs certain skills. These skills are
the qualities and attitude that a worker carries. HR manager of whirlpool must be efficient in
below mentioned skills.
 Communication: Good communication leads to high productivity. HR professional needs
to negotiating and communicating skills. In case of whirlpool, manager must be able to
maintain good relation among management and employees. This will helps in resolving
the issues in a faster way.
 Problem-solving skills: Solving problems between workers and management or between
staff members is the major responsibility of HR professional (Chuang, Jackson and Jiang
2016). HR team of whirlpool, must incorporate patience in his attitude so that problems
can be tackled with maturity within the workplace.
 Leadership skills: It means to be able to manage the staff and department efficiently. All
the staff is accountable to manager which leads them for their work. For smooth
functioning of work within Whirlpool, manager must possess skills of a leader.
 Technical skills: Along with managing whole staff, a manager must posses technical
skills. This will help the manager of whirlpool to solve problems related with technical
field.
Behavior:
It is defined as a means in which working staff responds towards changing situation
within the organization. There are several elements which decides the good behavior of HR
professionals. In reference to whirlpool, some are briefed below:
 Ethics: These are based on the facts which concerns a human about wrong and right
decisions. HR professionals of whirlpool must be ethical by behavior. This will assist
them in right and fair decision making which will incorporate trustworthiness in the
minds of working staff.
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