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Knowledge, Skills and Behaviour of HR professional - Whirlpool

   

Added on  2020-07-23

16 Pages5386 Words51 Views
Developing Individuals,Teams andOrganisations

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1. Professional knowledge, skills and behaviour required by HR professionals.................1P2. Completed personal skills audit and professional development plan..............................3TASK 2............................................................................................................................................5P3 Differences between organisational and individual learning, training and development.5P4 Need of continuous learning and professional development............................................7TASK 3............................................................................................................................................8P5 Contribution of HPW in employee engagement and competitive advantage...................8TASK 4............................................................................................................................................9P6 Different approaches to performance management..........................................................9CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12

INTRODUCTIONDevelopment is an essential component which aid organisation and individual to attainsuccess and growth. For this, management responsibility is to make changes in businessenvironment and provide appropriate working culture to members. This help them perform toperform tasks effectively and gain new experience to move up in career. Firms provide productsand services in according to demands and requirements of people (Bolman and Deal, 2017). Forthis, employees consists important role which is to have skills and knowledge to perform taskseffectively. This benefit firms to enhance their position and goodwill in market in respect tocompetitors. Present report is based on Whirlpool which provides home appliances that arerefrigerator, microwave and many other products in United Kingdom. This assignment specifiesknowledge, skills and behaviour that HR professional require to possess to manage resources inefficient manner. In addition to this analysis of factors for examination of learning anddevelopment to enhance performance of business is stated. Besides this, HPW tactic whichcontributes in employee engagement and competitive advantage for attaining growth of firm isalso mentioned in this report.TASK 1P1. Professional knowledge, skills and behaviour required by HR professionalsHR professional are important part of firm to have sufficient manpower for execution ofbusiness activities in according to market conditions. Their aim is to have skilled and competentpeople which provide quality products and services to people, thereby enhance sales volume andprofitability of Whirlpool (Chaskalson, 2011). For this, training and development programmesare executed for improving capabilities of employees which help in success and growth ofcompany. HR professional skills: This define individual ability to carry out work properly andcomplete duties within defined time. Thus, these are some skills that HR professional ofWhirlpool which are stated below: Conflict management and problem solving: This is another trait which HR professionalrequire to create and maintain relations with subordinates. This help HR of Whirlpool toacknowledge issues and problems which are faced by employees, thereby provide themappropriate solutions. This benefit them to make staff dedicated and motivated towards1

their job. Along this, individuals are also made to work in cooperation in a team forproper utilisation of resources. Communication skills: HR professional require to have this skill to inform employeesabout tasks and targets required to be accomplish by them. This help them to keep staffmembers connected with Whirlpool and its functionality for achievement of businessgoals and objectives (Conboy and et. al., 2011). Moreover, this help them tocommunicate whole relevant data to their workers on time as well as resolve the issueseffectively. Team building: In organisation, HR professional are blood cell as there responsibility isto frame team for utilisation of resources efficiently. Along this, business operations alsorequired to be conducted in effective manner for achievement of business objectives. Forthis, HR of Whirlpool provide appropriate working environment to staff members tomake them perform tasks properly. This skills is helpful so that they can developeffective team for performing the task in appropriate manner. Also, assign task as per itsknowledge, experiences and many more in more efficient manner. HR professional knowledge:-Management: HR professional need to have information about management theories andmodels to apply them in organisation. For systematic and smooth functioning ofoperations in Whirlpool, policies and plans are implemented in system by HR. This alsohelp them to direct staff members and make them perform activities in team properly. Government laws: HR professional require to have knowledge about legislation and ruleswhich are constituted by authorities. It is necessary that laws are considered whileformulating strategies and policies for firm to make system function in legal manner.Thus, HR of Whirlpool is able to position company higher in market in respect to rivalbrands by following transparency law. It provide information to stakeholders and otherpeople which have connection with firm (Dahlgaard, Pettersen and Dahlgaard-Park,2011). HR professional behaviour:-Ethical behaviour: HR professional construct code of ethics to direct staff members andmake them perform operations in efficient manner. In Whirlpool, subordinates getpositive working environment which help them to execute tasks and complete targets2

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