(solved) Developing Individuals, Teams and Organisations : Whirlpool

Developing
Individuals, Teams
and Organisations

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Determine appropriate and professional knowledge, skills and behaviours that are required
by HR professionals....................................................................................................................1
P2 Analysis of completed personal skills audit in order to identify appropriate knowledge,
skill, behaviour and develop PDP plan.......................................................................................2
TASK 2............................................................................................................................................4
P3. Analysis of differences between organisational and individual learning, training and
development................................................................................................................................4
TASK 3............................................................................................................................................7
P5 Contribution of HPW to employee engagement and competitive advantage........................7
TASK 4............................................................................................................................................8
P6. Different approaches of performance Management.............................................................8
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Individual development means increment in knowledge, skill, competencies in order to
perform organisational activities in improved manner. Increment in knowledge of individual,
team performance gets improved. There are many activities in business organisation which helps
to achieve goals and objectives (Anagnostopoulos, Byers and Shilbury, 2014). In this report,
there is discussion about American multinational manufacturer and marketer of Home
Appliance; Whirlpool. This organisation has headquartered in Benton Charter, U.S. Whirlpool is
facing crisis, hence to deal with it they want to make changes in their working style. In this
report, employee knowledge, skill, behaviour of HR professional are discussed. Along with it
factors to be considered for sustainable business performance, role of high performance work in
employee engagement and competitive advantage are also examined. At last impact of
performance management, collaborative working and effective communication on high
performance culture and commitment are discussed.
TASK 1
P1 Determine appropriate and professional knowledge, skills and behaviours that are required by
HR professionals
HR professional is the person who deals with employee's working in an organisation. In
Whirlpool, there are varieties of employees working to achieve targets. Due to unfavourable
condition of Whirlpool, employees absenteeism and labour turnover have increased which HR
professional has to deal with to maintain long term relations. This can be done when HR
professional has some skills, knowledge and behaviour in order to cooperate with them (Aubry
and et. al., 2012).
SKILLS REQUIRED BY HR PROFESSIONAL
Active listening- Active listening is one of the important and crucial skill which is
required by HR professional. As there are many employees having difference in their perception,
this is requisite to understand their mindset to give full attention to employees. This creates good
relations among workforce and HR professional.
Decision making- In Whirlpool, there are different activities which has to be considered
to strengthen position of association. There are different cost associated with it so it is important
to make fast decision related to results from it. Hence, decision making skill is also required by
HR professional.
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Administration skill- This is the skill in which HR manager of Whirlpool must able to
make changes in their working style which is important to consider changes. It is important and
significant because there are many workers in Whirlpool, having different perception, so it is
important to create synchronisation among them. So this skill is required by HR manager of
Whirlpool.
KNOWLEDGE REQUIRED BY HR PROFESSIONAL
Administration and management- HR personnel is the person who deals with different
departments. There are some decisions which has to be conveyed to employees hence they must
possesses knowledge about management and administration.
Legal knowledge- There are different laws such as safety and security act, equal
remuneration act etc. for employee's working in Whirlpool. HR professional must have
knowledge related to such laws so they can frame policies in ethical manner. In case of change in
clauses of such law, policies must be altered by HR personnel and it must be conveyed to
employees also. This reduces possibilities of government interference (Belbin, 2012).
BEHAVIOUR REQUIRED BY HR PROFESSIONAL
Collaborative- There are different employees in Whirlpool performing different task,
hence with the collaboration, targets can be achieved on time and within specified budget. HR
managers creates an environment through which there is collaboration among departments and
there is less possibilities of duplication of activities.
Purpose oriented- Behaviour of HR professional must be purposeful. This purpose must
be conveyed to employee through actions and words, this improves working style of workforce.
HR managers must have answer of 'Why” behind performing any operation. This helps to drive
positive outcome from business activities (Truss and et. al., 2013).
Decisive thinking- In Whirlpool, at the time of crises, there are some informations which
has to be analysed by HR personnel and accordingly decisions has to be done. This decision
must be given after decisive thinking. Hence, HR managers of Whirlpool must think decisively
so it is beneficial for development of organisation.
CPD MODEL-
CPD stands for continuous professional development. This is the process of analysing
skills and knowledge of individual formally and informally. Through this technique, it is easy to
plan to measure through which knowledge, skills, experience of individual can be improved.
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