Developing Individuals Teams and Organisations- Whirlpool

DEVELOPING
INDIVIDUALS TEAMS AND
ORGANISATION

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Determination of professional skills, knowledge & behaviours required by HR
professionals...........................................................................................................................1
P2. Personal skills audit to determine appropriate skills, knowledge and behaviours & creation
of professional development plan...........................................................................................3
TASK 2............................................................................................................................................6
P3 Differences between organisational and individual training, learning and development. 6
P4 Need for continuous learning & professional development to drive sustainable business
performance............................................................................................................................7
TASK 3............................................................................................................................................9
P5. Contribution of HPW in employee engagement and competitive advantage in a specific
organisational situation...........................................................................................................9
TASK 4..........................................................................................................................................10
P6 Different approaches to performance management and how they can support high-
performance culture & commitment....................................................................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................13

INTRODUCTION
In the present scenario, organisation success depend on its ability to expand and improve
the collective as well as individual capabilities of its people in the competitive market. There are
various organisations that focus on performance development as they are viewed it for resolving
problems and find ultimate solutions (Aarons and Hurlburt, 2011). Organisation can succeed
through enhancing individual performance that can help in improving capacity of enterprise and
increase productivity and profitability in better ways. This report is based on Whirlpool which is
American multinational manufacture company and deals with home appliances in international
market. This assignment will define employee knowledge, skill and behaviours that required by
HR professional. It will consider various factors for implementing, learning and development to
drive sustainable performance. It will evaluate several ways of collaboration and communication
for high-performance culture and commitment.
TASK 1
P1. Determination of professional skills, knowledge & behaviours required by HR professionals
For successful organisation, employees performance play vital role in developing
business and their profitability by performing entire task or activities in an effective manner.
Company focus on individual development and enhance their skills, knowledge and abilities in
order to improve work productivity within firm. HR manager of Whirlpool is also undertaking
different types of functions that must be performed in well manner. This is essential to analyse
skills for creating positive workforce and achieve predetermined goals (Horwitz, 2011).
Managers of such organisation require proper knowledge and skills for managing entire business
operations through performance development and utilising manpower. They focus on recruiting
highly skilled, educated and knowledgable candidates who have ability to perform better and
accomplish set targets. Here are defined some skills, knowledge and behaviours i.e. required by
HR professionals such as:
Skills:
 Interpersonal skills: In this, some required skills for Whirlpool's HR is interpersonal
skills for interacting with other persons in better way. This skills is helpful in maintaining
relationship with various people and support to become successful in their personal as
well as professional life. This is also beneficial in performing several tasks or activities
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through interacting with colleagues and other staff members. Therefore, manager also
require to have this skills for managing team and workforce in an effective manner.
 Teamwork management skills: This is another important skills that HR manager must
have so that performance can be managed to attain particular goals or objectives in well
manner (Bolman, 2017). Teamwork play crucial role in completing any task or project
within time frame. It can be beneficial in sharing ideas, knowledge and making
favourable decisions in critical situations so that they can achieve common goals in
adequate way.
 Conflict resolution: It is important skill which allows HR manager of organisation is to
provide focus on working practices of employees. Providence of better working
conditions helps to resolve conflicts and improve their engagement in performance.
Knowledge: Communication and media: In every business organisation, communication play a
significant role in maintaining harmony and create positive environment within firm. It is
necessary to have better communication and media channel to HR professional that
support in providing adequate information to the internal and externals customers of
Whirlpool. They can increase their brand image and reputations among competitors
through using appropriate media.
 Government and legislations: Under this, numerous legislation, policies and regulation is
involved that are formulated by government. HR manager should have proper knowledge
regarding rules, regulations, code of conducts, legislations, employment laws, agencies,
democratic political process and many more. Whirlpool can get various benefits or create
good position while running business as per the legal laws and regulations.
Behaviours:
 Polite behaviour is required to possess by HR professional. This will helps to effectively
guide employees in appropriate way. Patience is required to posses by HR professional to effectively resolve conflicts.
 Understand employees behaviours: It is essential for dividing task or work among
employees according to skills, knowledge and behaviours so that best possible outcomes
can be achieved (Choi and Ruona, 2011). Whirlpool can create effective workforce due
to understanding workers behaviours and nature that support in keeping them satisfy by
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