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P1. Determination of professional skills, knowledge & behaviours required by HR profession

   

Added on  2021-01-02

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Developing Individuals,Teams and Organisations

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1. Determination of professional skills, knowledge & behaviours required by HRprofessionals................................................................................................................................1P2. Personal skills audit to determine appropriate skills, knowledge and behaviours & creationof professional development plan...............................................................................................3TASK 2............................................................................................................................................6P3 Differences between organisational and individual training, learning and development......6P4 Need for continuous learning & professional development to drive sustainable businessperformance.................................................................................................................................7TASK 3............................................................................................................................................8P5. Contribution of HPW in employee engagement and competitive advantage in a specificorganisational situation...............................................................................................................8TASK 4............................................................................................................................................9P6 Different approaches to performance management and how they can support high-performance culture & commitment...........................................................................................9CONCLUSION..............................................................................................................................10REFRENCES.................................................................................................................................10

INTRODUCTIONOrganisation development is an objectives that can be achieved through individual andteam performance in well manner. It is based on approaches for system changes within anorganisation and develop the individual as well as team performances to attain best possibleoutcomes. Many firms consider these aspects and review of particular performance which help inidentifying problems and find ultimate solution with appropriate way. It is essential in fulfillingperformance gap with fixing productive behaviour ( Hartnell, C. A., 2011). This report is basedon Whirlpool Corporation which is an American multinational manufacture firm and marketer ofhome appliances. It will determine professional knowledge and skills that required by HR andanalyse factors for implementing learning and development of business performance. Thisassignment consider the High-performance Working (HPW) that contributes to employeeengagement. TASK 1P1. Determination of professional skills, knowledge & behaviours required by HR professionalsEvery organisation focus on achieving success and gain competitive advantages throughappropriate business performance. There is required to manage and maintain entire businessactivities and functions in order to get positive result. Therefore, company focus on improvingand developing individual, and team performance with an effective manner by enhancing theirknowledge, skills as well as ability to gain sustainable advantages. HR manager play crucial role in managing the functions of Whirlpool company andperform entire activities. There is required for manager to have adequate knowledge and skills tohandle business operations and improve performances by utilising manpower in efficient way(Ou, A. Y. and Kinicki, A., 2011). Their main purpose is to build skilled workforce byappointing educated, knowledgable and skilled persons who are able to perform various tasks orwork and focus on achieving set goals or objectives. There are various skills, knowledge andbehaviours defined which required by HR professional such as:Skills:In this consider the ability to carry out the task with defined result that must be achievedwithin given time, energy as well. Here are some examples of skills as like;1

Interpersonal skills: In this defined some inner skills which should be have in HRmanager of Whirlpool. It is necessary to have interpersonal skills which facilitates ininteracting with other individual in smooth manner and build goods relationship amongpeople. This essential that reflects HR personality and their quality regardingprofessional life which beneficial in improving and maintaining relationship withemployees and motivate them to accomplish goals (Decuyper, S., 2010). Therefore,manager required such skills to create harmony with organisational people and buildgood workforce as well. Teamwork management skills: It is also necessary to have teamwork skills formanaging entire individual performance and achieve set targets within Whirlpool firm.Manager should have knowledge that how to build team and manage its members forbetter coordination. Teamwork play an important role in accomplishing goals throughoutcompletion of project or task within time frame. It is essential in bringing new innovativeideas and share knowledge so that better decisions can be made to attain goals. Knowledge: Communication and media: In the organisation, there is required appropriatescommunication and its process for passing any important informations and communicateproperly with organisational people. It has significant role in creating positiveenvironment and maintain harmony with effective manner. There is necessary to haveadequate communication and media channel to create awareness by spreadinginformation among internal and external customers of Whirlpool (Dochy, F. and Vanden Bossche, P., 2010). It is helpful in building reputations and brand image of company.Government legislations: In this defined various kinds of rules and regulations, policiesand procedures which formed by government of country. Therefore, manager must behave proper knowledge about rules, regulations, code of conducts, legal legislations,employment laws, democratic political procedures, agencies and other regulatory bodiesregarding business organisation. This can be beneficial in running business functions ofWhirlpool due to having such knowledge to HR manager. Behaviours:Understand employees behaviours: It is associated with individual behaviours and theirattitudes towards any job performance within organisation. There is necessary for HR2

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