Developing Knowledge and Skills To Achieve High Performance

Developing Knowledge and Skills To
Achieve High Performance
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Table of Contents
INTRODUCTION...........................................................................................................................3
P1 Determine appropriate and professional knowledge, skills and behaviours that are required
by HR professionals.....................................................................................................................3
P2- Personal skill audit to determine right knowledge, behaviour and skill and creation of
professional development plan....................................................................................................5
LO2..................................................................................................................................................9
P3- Differences between individual and organizational learning and training & development..9
P4 Analyse the need for continuous learning and professional development to drive
sustainable business performance................................................................................................9
LO3................................................................................................................................................11
P5 Demonstrate understanding of how HPW contributes to employee engagement and
competitive advantage within a specific organisational situation.............................................11
LO4................................................................................................................................................13
P6. Approaches to the performance management and the ways in which they could help in
high performance culture...........................................................................................................13
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................17
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INTRODUCTION
Developing individual and teams is the process that is carried on by organisation, in order to
enhance skills, abilities and productivity of employees. It has been analysed that developing
individual means improve self-awareness and knowledge of person who are working in firm. It is
really necessary for organisation that their teams are developed with proper training and
continuous learning as this will assist company in increasing their productivity as well as
operational efficiency. Present report will lay emphasis on Kingfisher plc. It is the British
multinational retail company which is been headquartered in London United Kingdom.
Assignment will lay emphasis on determining appropriate and professional knowledge, skills and
behaviours that are required by HR professionals. It will also discuss about individual and
organisational learning. Report will also determine the need for continuous learning and training.
P1 Determine appropriate and professional knowledge, skills and behaviours that are required by
HR professionals.
In Kingfisher Plc., Human resource management are performed the different important
business operations and functions. But it is essential thing to identify the knowledge, skills,
behaviour an attitude of human resources professionals in proper manner.
Knowledge for HR professional-
Administration and Management: - In kingfisher plc, human resource professionals are
concerned about the different kinds of business activities. But it is important to have complete
knowledge of any kind of management practices and handle the administration processes. An
effective HR professionals has an ability to allocate all essential resources, strategic plan and
other leadership style (Amarakoon, Weerawardena and Teicher, 2019). These are helping to
establish an appropriate coordination between employees and resources. Therefore, it can easily
completing the overall organizational task in proper manner.
Training and development:- In Kingfisher Plc, HR professional are performing the
different activities related training and development session, who have a complete knowledge of
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training design, instruction. Therefore, HR manager can provide the better training session to
their employee so that they can easily improve their skill while gaining more knowledge.
Training and development are considered the important aspect for company which providing the
better opportunities for every staff members. These are beneficial for both organizational as well
as professional development.
Skills for HR professional-
Communication skill- In Kingfisher plc, HR professional have required the efficient
communication skills that can help for establishing an interaction with other individual people.
Sometimes, HR manager can establish interaction with team members to provide right direction
towards different enterprise activities. Moreover, Staff members are actively listening,
identifying the issue or problem of team members (Amarakoon, Weerawardena and Teicher,
2019). HR professional has an ability to follow the rules and regulations while following the
effective policies and procedures. By using communication skill, HR professional can motivate
or inspire staff members to achieve their desirable goal and objective.
Problem-solving skill – it is another kind of skill that will help for HR professional to
resolve any kind of complex business issues. Sometimes, It can utilise to resolve conflict among
staff members (Amarakoon, Weerawardena and Teicher, 2019). Therefore, HR professional has
significant skill to handle critical situation or condition in proper manner. Afterwards, it will be
establishing a strong coordination with staff members.
Behaviour for HR professional
Truthfulness and honesty- these are considered the important role played within
organization. Basically, it depend upon the different aspects of behaviour of HR professionals.
Honest behaviour is mainly developing trust or loyalty among staff members (Amarakoon,
Weerawardena and Teicher, 2019). in this way, it can be established the strong relationship
between staff members and consumers. This kind of behaviour will attract more employee where
they can take a good advice within HR professionals.
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