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P1: Knowledge, skills and behaviour that are required by HR professionals

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Added on  2020-12-09

P1: Knowledge, skills and behaviour that are required by HR professionals

   Added on 2020-12-09

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DevelopingIndividuals, Teams andOrganisationContents1
P1: Knowledge, skills and behaviour that are required by HR professionals_1
INTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P1: Knowledge, skills and behaviour that are required by HR professionals........................3P2: Personal skill audit and professional development plan..................................................5TASK 2............................................................................................................................................8P3. Differences between organizational and individual learning and training anddevelopment...........................................................................................................................8P4. Analysis of the need for continuous learning and professional development to drivesustainable business performance...........................................................................................9TASK 3..........................................................................................................................................11P5. Analysing the contribution of high-performance working in employee engagement andcompetitive advantages........................................................................................................11TASK 4..........................................................................................................................................12P6. Different approaches to performance management that support high performanceculture and commitment.......................................................................................................12CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................152
P1: Knowledge, skills and behaviour that are required by HR professionals_2
INTRODUCTIONDevelopment of efficiency and skills are very necessary in workforce because withouttheir effort any firm can’t gain growth or success in market. For increasing efficiency andability of the employees human resource professionals have to play a vital role so as togaining better outcomes in near future. Development of employees directly leads theorganisation towards higher productivity and profitability. Taken organisation for this reportis Kingfisher plc which is dealing its services in retail sector and based in UK. Presentassignment will describe professional skills, knowledge and behaviour of HR along withpersonal skills audit. Difference between concepts like training and developing, Individualand organisational learning will also covered in this report which will guide the firm about itsimplementation within the workplace. At last, report will describe about different kind ofapproaches that allows the manager to apply high performance working within theorganisation.TASK 1P1: Knowledge, skills and behaviour that are required by HR professionalsHR professionals have duty to supervising and regulating the employees who areworking within the organisation. Several activities or functions are performed by HRmanagers within an organisation like recruiting, remuneration, performance appraisal etc. Butin order to perform these functions in more smooth manner HR professionals of Kingfisherplc have some specific kind of aptitudes, knowledge and behaviour that they need toimplement while performing any duties. Some of these qualities are given as below:Knowledge:Law and government:- It is essential for the HR managers of firm that they must havea better understanding of norms and regulations that are made by governmental authorities ofparticular country in which Waitrose is operating its business activities (Amabile, 2012). HRmanager should also understand the specific standard which is framed by government in formof working condition at the workplace, well-being and security of employees so that goals offirm would be achieved in a specific time era.Monitoring performance: HR managers must have capabilities to managing theperformance level of staff so that any difficulty wouldn’t be faced by organisation in form oflow productivity. For monitoring the performance level of employees they have responsibilityto form staff handbooks, salary fixations, appraisal on the basis of performance etc. By doing3
P1: Knowledge, skills and behaviour that are required by HR professionals_3
all these functions, HR professionals will easily receive adequate support from theiremployees.Skills:Negotiation skills:- HR professionals should acquire negotiation skills so as todetermining current issues of employees which are faced by them in the workplace andresolved accordingly (Bolman, 2017). When employees feels motivated then they willsupports their seniors in developing a healthy environment at workplace which leads theorganisation towards achievement of goals and targets in a limited time frame.Communication skill:-It is an important skill which a HR professional of Kingfisherplc should have because through it they can communicate all the necessary information withother divisions of organisation in an easy manner. When all employees of the divisions willunderstand their duties then it is very easy for the managers to formulate effective strategiesand policies. In addition, it also encourages the employees to perform their duties in wellmanner so that organisational objectives will be achieved in a limited time-frame.Behaviour:Accountability: It is must required for the HR managers to accept behaviourregarding roles and tasks they perform after disclose the outcomes. This kind of behaviourfacilitates the HR managers of Waitrose to form efforts in increasing decision-makingbehaviour through engaging themselves in case study related programmes.Critical thinking- It is very necessary for the HR managers to develop new thoughtsand methods so that efficiency level of employees will be increased and maximum effortswill be gained by them for achieving goals of organisation (Britton, 2017). With the help ofthis, they can also motivate their employees for gaining support from them in decisionmaking which will leads the organisation towards gaining competitive advantage.4
P1: Knowledge, skills and behaviour that are required by HR professionals_4

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