Developing Manager

Developing Manager

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1: Various management style...................................................................................................1
1.2: Leadership characteristics....................................................................................................2
1.3: Process of communication...................................................................................................3
1.4: Analysis of organisational culture and change in an organisation.......................................5
TASK 2............................................................................................................................................6
2.1: Own management skill.........................................................................................................6
2.2: Personal strengths, weakness, opportunities and threats......................................................6
2.3: Set targets and objectives to develop own potential............................................................7
TASK 3............................................................................................................................................8
3.1: Motivate and lead a team to achieve agreed objective.........................................................8
3.2: Decision made to support achievement of agreed objective and recommendation for
improvements..............................................................................................................................8
TASK 4............................................................................................................................................9
4.1: Personal and managerial skill support career development.................................................9
4.2: Personal an career development needs and future needs to formulate development plan...9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Every organisation can achieve success and sustain in competitive market world when it
has attained an effective and skilled managers of each departments which includes Human
resource, marketing, finance, IT etc. As it is obvious that the performance of managers decided
the growth rate and sustainability of an organisation. Therefore, it is important for Board of
Directors to think for the betterment of their managers so as to get adequate support from them in
executing business activities in more effective and efficient manner. The present assignment
report is based on Hilton Hotel and its competitor Holiday Inn which is engaged in similar sector
i.e. hospitality. The project covers the different management styles and leadership characteristics
which plays valuable role in the development of an organisation. All other aspects are also
discussed under this report with the context of Hilton Hotel (Bianchi and et. al., 2011).
TASK 1
1.1: Various management style
Management style refers to an effective way of accomplishing desired goals and
objectives by the managers. It involves planning, decision making, organising the business
activities etc. which are performed by management in order to execute business activities in
more profitable manner. Thus, adopting an effective management style among various is must
required in order to achieve positive outcomes. Such management styles includes participative,
authoritative, Affiliative and free-rein. Each management styles has direct managers to perform
allotted roles in different way.
Hilton and its tough competitor Holiday Inn are taken into account for the purpose of
comparing management styles adopted by both of them. Such two hotels are the big names of
hospitality sector which facilitate local as well as foreign visitors to provide them adequate
facilities such as Accommodation facilities, transportation services etc. Following are the
comparison among such two hotel in terms of adopting different management style:
Hilton: Participative management style Holiday Inn: Authoritative management style
Such management style mainly focuses on
giving equal importance to their staff members
while making an effective business decisions
It is another management style which is more
effective while dealing with emergencies. In
this style, the managers is solely takes business
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and plans. Involvement of staff members in
decision-making process which brings
motivation and self confidence among them
due to which the chances of retaining
experienced employees will be more. It
improves communication and coordination as
well which builds healthy relationship with
staff members due to which adequate support
will be get from them in achieving desired
goals and objectives.
decision without giving invitation to their staff
members for the purpose of getting suggestions
and views. Adopting of such management style
brings more beneficial result to an organisation
in case of urgency when there is less time
available to managers to take decision in order
to grab competitive opportunities so as to
compete with Hilton. But on the other hand it
brings disadvantage as well such as it may
damage the interest and working behaviour.
1.2: Leadership characteristics
Leadership refers to the ability and skills which are utilised in increasing performance
level of employees through providing them motivation to work hard and perform in better way.
An individual called as leader should require to attained specific skills such as communications
skills, decision-making skills, problems solving skills etc. which help in supporting staff
members to execute business activities in more profitable way.
Both Hilton and Holiday Inn are two hotels of UK which are dealing in welcoming
visitors to avail their hospitality services without facing any problems. With the help of leaders,
the satisfaction level of customers maximises. Thus, leadership skills play an important role in
performing all business activities in desired manner. Such leadership skills includes:
Communication skills: It is an effective skills which help in build in creating and
maintaining healthy relations among employees which in results increasing productivity in
performance. Thus, such skills have required to attained in a leader so that they can effectively
described roles and responsibilities to each members in such an effective way so that the interest
and working behaviour of employees are maximised (Hogan and et. al., 2010).
Creativity and innovation: A leader is one who has ability and skills to bring new ideas
and motivates others as well to find out new ways to complete allotted activities in bets possible
way. Fro example, welcoming guests through showering flowers will help in building good
image in customer's mind. Therefore, creativity should be must to have in leaders of both hotel if
want to sustain for longer period of time.
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