Developing Manager Skills: A Comprehensive Guide

Unit 3-The Developing Manager
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Contents
Introduction...........................................................................................................................................2
Task 1-Written report............................................................................................................................4
Introduction.......................................................................................................................................4
1.1 Compare different management styles.........................................................................................5
1.2 Discuss leadership characteristics................................................................................................7
1.3 Evaluate communication processes in selected businesses..........................................................8
1.4 Analyse organizational culture and change in selected businesses............................................10
Conclusion.......................................................................................................................................11
Task 2- Written Reflective Report.......................................................................................................12
Introduction.....................................................................................................................................12
2.1 Assess own management skills performance.............................................................................13
2.2 Analyse personal strengths, weaknesses, opportunities and threats...........................................15
2.3 Set and prioritize objectives and targets to develop own potential.............................................17
Conclusion.......................................................................................................................................19
Task 3- Written report.........................................................................................................................20
Introduction.....................................................................................................................................20
3.1 Lead and motivate a team to achieve an agreed goal or objective..............................................21
3.2 Justify managerial decisions made to support achievement of agreed goal or objective and
recommendations for improvements................................................................................................22
Conclusion.......................................................................................................................................23
Task 4- Written Reflective Report, and a Career Development Plan...................................................24
Introduction.....................................................................................................................................24
4.1 Explain how own managerial and personal skills will support career development...................24
4.2 Review career and personal development needs, current performance and future need to
produce a development plan............................................................................................................25
Conclusion.......................................................................................................................................27
Conclusion...........................................................................................................................................28
References...........................................................................................................................................29
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Introduction
This report will assist in gaining the understanding of behavior management values and
gaining talents and ideas for reviewing their managerial potential in an effective and efficient
way. This assignment mainly consists of four tasks which help in analyzing various aspects
of developing manager within the firm. The first task is related to the comparison of
management style along with the discussion on the leadership characteristics of the different
organizations. For the completion of the first task, the company which is chosen is Hilton
and Marriott which is UK based hospitality sector. In task two, the reflective report will be
made regarding own management skill performance. The objectives and targets will be set
and prioritize for developing the skills. The managerial skills will be shown in the third task
for leading and motivating a team for attaining an agreed goal and aims. In the end, a career
development plan will be made for the managerial and personal skills for the future needs.
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Task 1-Written report
Introduction
This part of the reported study will talk about the management styles and leadership
characteristics of two different hospitality sectors as Hilton and Marriott. The communication
process will be evaluated regarding the selected business. The analysis of organizational
culture and changes will be made with the chosen firm.
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1.1 Compare different management styles.
The management is the methods used by the employees or managers for managing an
organization or group of people. It is the strategy of getting the staff on a common stage and
removing the best of them mentions to real administration management. Within the
hospitality industry, every manager or leader has a unique style of conducting the staffs. The
comparison of the management style of Hilton and Marriott are listed below:
Management style Hilton Marriott
Autocratic In the context of the Hilton
Hotel, the superior do not
take into consideration the
ideas and suggestions of the
subordinates.
The employees are not
bothered by taking an
organizational decision as it
leaders and managers are
solely responsible for this.
Democratic The management of Hilton
Hotel has implemented a
feedback box where the
reviews and ideas of
employees are welcomed for
the further organizational
development (Management
Study Guide, 2018).
Hotel Marriott is used to
organizing meetings and
seminar with the employees
for making a healthy
communication with them. In
this session, they also used to
collect the opinion and
review of employees for the
development of the firm.
Laissez-Faire The employees are not
forcibly worked by the
organization as they know
what is right or wrong for
them
The management of Marriott
Hotel, the managers are
employed just for the sake of
it and do not contribute
towards the development of
the firm
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Action-orientated The leader focuses on the
task at hand and seeing it
through to fruition.
The leader of Marriott Hotel
is used to lead his team in
attaining the stated objective
of the firm (Management
Study Guide, 2018).
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