The Developing Manager Assignment Solved (Doc)
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Added on 2020-10-22
The Developing Manager Assignment Solved (Doc)
Added on 2020-10-22
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THE DEVELOPINGMANAGER
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1 ...........................................................................................................................................11.1 Compare different management styles..................................................................................11.2 Discuss leadership characteristics.........................................................................................21.3 Different communication processes within businesses.........................................................31.4 Evaluating organisational culture and change.......................................................................6TASK 2............................................................................................................................................72.1 Evaluate own management skills performance.....................................................................72.2 Analyse personal strength, weaknesses, opportunities and threats.......................................82.3 Specify and adjust objectives & targets to develop potential...............................................9TASK 3..........................................................................................................................................103.1 Lead and encourage a team to attain an objective or goal..................................................103.2 Managerial decisions to support achievement of agreed goal or objective along withrecommendations for further improvements ............................................................................12Recommendation: ....................................................................................................................13TASK 4..........................................................................................................................................134.1 Evaluate how own managerial and personal skills supports in career development..........134.2 Reviewing of personal and career development needs, current performance and futuristicneeds to produce a development plan.......................................................................................14CONCLUSION..............................................................................................................................15REFERENCES..............................................................................................................................16
INTRODUCTIONTo sustain a firm's position within marketplace, it is vital to hire a skilled and capablemanager. To cope up with this competitive environment, managers needs to be personally andprofessionally developed so that they can easily grab business related opportunities. A developedmanager is capable to meet expectations and objectives of a company in desired manner (Avey,Wernsing and Palanski, 2012). This present assignment is written to gain an understanding ofskills and behaviour management principles. For Task1 Marriott and Hilton hotel is selected sothat different management styles and leadership characteristics can be discussed along withcommunication processes. To perform Task2, Clayton crown hotel is considered to assessmanagement skills performance and analysing of strength, weaknesses, opportunities and threat.In case of Task3, Frankie & Benny's restaurant is taken to analyse how to motivate a team toachieve objectives. At last, the ways in which personal and managerial skills will support careerdevelopment is discussed and reviews regarding efficient development plan is undertaken.TASK 1 1.1 Compare different management stylesHospitality industry is a wide field in a service sector. It involves hotels, inns and otherrelated businesses which offers transitional lodging including food & drinks. Hotels like Marriottand Hilton group have successfully managed to sustain their position within marketplace bysatisfying their customers desirably. Success of an organisation highly depends upon the style inwhich a manager manages their work (Cepeda‐Carrion, Cegarra‐Navarro and Jimenez‐Jimenez, 2012). In case of Hilton and Marriott hotel, both organisation follows differentmanagement styles which allows them to gain a competitive advantage against competitors.Different management styles which an organisation can adopt to enhance overall productivity arewritten below: Marriott hotelMarriott international is the biggest hotel chain at global basis. This organisation isheadquartered in Bethesda, Maryland and operates in more than 100 nations. To achieve thissuccess, hotel management had formulated an effective business strategy and communicationprocess on a regular basis. Managing style assists manager in Marriott to accomplish workrelated goals in an organised manner. Management style adopted by managers of Marriott
international is democratic style. In this management style, managers use to take decisions afteracknowledging the opinion of employees. This management style have several variations in itsuch as participative, collaborative and consultative. This style benefits hotel management inattaining diversified perspectives before taking an important decision. Due to this, workingatmosphere of hotel is positive and employees are highly satisfied with managers. But in somecases it has been noticed that this management style results in slow decision making due towhich company can suffer some losses in revenue and profitability (Daim and et. al., 2012). Hilton hotel:Hilton hotels & resorts is a full service hotel under the U.S. based hospitality organisationHilton. At present company is representing itself in approx. 85 countries and operating more than572 hotels at worldwide level. As company targets leisure travellers and business personnels, it isvery important for hotel management to adopt a desirable management style. Out of differentstyles of management, managers in Hilton hotel chooses laissez faire management style which isa casual approach. Under this style, manager of company motivate workforce to take their owndecisions and maintain their own task list. Due to this, employees chooses new & innovativeideas to perform a function due to which overall productivity of organisation improves. Self-motivation among employees allows them to cater the needs of customers in more desiredmanner. This management style offers a flexible structure to both managers and employees dueto which worker retention rates of Hotel are high. Beside this, in some situations thismanagement style results in work failure as employees feel lazy in performing their activitiesbecause of no clear direction (Dawson, 2012). To maintain productivity and balance amongorganisation, it is important for manager in Hilton hotel to appropriately implement thismanagement style. There are several management style which can be implemented in organisation formanaging overall working of association and these are different from each other. Explanation areas follows :- Contingency approach -It is the management approach which based on the theory thatmanagement effectiveness is contingent or dependent on the interplaying of applicationand situation. In simple term it can be said that, manager have to implement strategy onthe basis of circumstances as well as one cannot fit to every situation.
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