HR Skills for Organizational Success

This assignment focuses on the critical skills required by HR managers to achieve organizational goals. It emphasizes the importance of communication, motivation, multitasking, and problem-solving abilities in HR professionals. The document highlights the need for a skills audit to evaluate individual strengths, weaknesses, threats, and opportunities. Furthermore, it stresses the significance of monitoring employee performance and providing targeted training based on identified issues.

Developing Teams Individual
and Organisation

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 1 ...........................................................................................................................................1
P1 Appropriate professional knowledge and skill and behaviour which is required for HR
professional ............................................................................................................................1
P2 Analyse appropriate skill and knowledge audit which require for HR professional and
making plan for development.................................................................................................2
TASK 2 ...........................................................................................................................................4
P3 Difference between organisational learning and individual learning................................4
P4 Need of continuous learning of professional development for sustainable performance. 6
TASK 3............................................................................................................................................8
P5 Discussing of HPW contribution in employee engagement and competitive advantage of
Whirlpool................................................................................................................................8
TASK 4............................................................................................................................................9
P6 Describing several approaches of performance management and its supporting culture of
high performance...................................................................................................................9
CONCLUSION .............................................................................................................................10

INTRODUCTION
The term Developing team individual refers as making of several teams which help in
fulfilment in objectives of an organisation. Company is working with motive of developing
business to apex position. This report is based on the Whirlpool. Its management deals with
refrigerators and washing machine. This entity is operating in UK successfully and its annual
revenue of firm in the $21 billion. It has 70 manufacturing and technology centres across the
world with 92000 employees working under firm. This enterprise is an American multinational
manufacturer. The report covers professional knowledge, skill which is required by HR. Further,
it covers audit of personal and professional skill for this development plan which useful for HR.
Lastly report will discuss about the difference between individual and organisational learning.
TASK 1
P1 Appropriate professional knowledge and skill and behaviour which is required for HR
professional
HR plays vital role in improvement and development of individuals within a Whirlpool
by evaluating, suggesting and advising them executed policies and distinct plans. Hence, there is
lot of knowledge and skill which is required for becoming HR profession. It is one way which
HR professional needed to improve their skill. Human resource management is a field which
require lots of skill and professional development. Professional knowledge and skill which is
needed for HR professional of Whirlpool are described below:
Communication- This skill is necessary for HR professional for contacting to new
employees. This also serves as mediator between employees and other manager. Being a HR
professional it is needed to contact to individuals of organisation and maintain proper relations
for benefit of company(Katzenbach and Smith, 2015). This is needed in conveying of message or
speech to new employees. Individuals must need to speak person in confident way, effective,
clear. This helps in conveying of important message to person or higher authority. This skill is
required in every field. HR professionals main work is to influence people towards organisation.
Importance of communication skill is for making effective decision, convincing employees,
enhancing of professional image, making of sound business relationship. It will help Whirlpool
to work in better way and productivity of employees will increase.
Multitasking - this skill require by person to handle different tasks which is prevailing in
organisation. It is one way by which person can take decision quickly. Individual has various
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responsibilities which changes according to the situation. There is a lot of work which needed to
be manage by professional that completed by taking of interviews, job advertisements,
compensation, training and development and many more. It is very necessary for professional to
handle multiple tasks at a time and help in taking decisions quickly.
Conflict management skill- this is one main work which professional perform and it
required for increase the productivity of its potential employees so that the organisation achieve
competitive advantages It is a way by which leader is responsible for helpful good working
environment. Conflict can be emerged between employees and co-workers, employer and
employee. For this skill an individual need to be patience, negotiation and many more which are
needed for becoming a successful leader. By solving of issues which it can be one way to make
working environment in peaceful. This type of skill having by HR professionals facilitate him to
resolve issues of employees which are prevailing in Whirlpool(Lempiälä and et. al., 2018).
Communication- It is demonstrates as reducing the conflicts that may generates among
several employees. Further it provides all related information of employee which company
needed for new joiner. It is one way by which professional has to preserve information of
employee which must not be leaked by anyone.
Organising- this skill is must be there in HR profession. Individual must be well
organised which help in scheduling of work, responsibilities and many more. By this person can
manage his work on time in efficient way. It is way by person can prioritise work according to
urgency. Managed people can do work on timely basis. This help entity in making environment
in effective way and work of employee is managed.
Know all polices which require for becoming professional - individual must know all rules
which require for becoming a successful HR. this helps in doing work in entity. The HR
managers have sufficient knowledge and talent to remove the labour turnover and use it for
achievement of desired goals and objectives. Their behaviour is useful for improving the
efficiency of their supportive workforce.
P2 Analyse appropriate skill and knowledge audit which require for HR professional and making
plan for development
Audit means reviewing of performance and help in improving those points in which
person is lacking behind. Skill refers to capability of carry out task with determined results which
need to accomplishes all desired goals and targets. In this profession, there is need of certain
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skill which is required to be a good HR professional. Development plan is made for HR
professional help to make of growth of overall individual. It is one way by which person can
finds way to improve skills which is lacking person behind. SWOT is one way by which
Whirlpool can gain advantage to reach the desirable goal which is set by them. Some skills
which need to be improved in organisation and useful for their supportive staff members.
Human resource professional SWOT is done which help in determining strengths and
weaknesses of person. It is one way by which HR professional can improve in skill. This is
helpful in gaining competitive advantage from other firm and also move ahead from other
managers (Dewar and Cook, 2014).
Strengths
Good in communication which help in
conveying message to other person.
I have adequate organising skill which is
strong point of individual which help in doing
of tasks systematic manner.
Technical skills is also strong point which help
individual to do work in faster way.
Weakness
Managing conflicts within the organisation
troubles me in as I am not adequate conflict
management skills. HR manager has to do
loads of tasks simultaneously for which multi-
tasking skills are important.
I have not inadequate efficiency of
multitasking.
Opportunities
 Fast decision making and innovative
techniques which help in growth of
entity.
 I have a special opportunity that I can
able to accomplishes my work timely
with helping my supportive team
members.
Threats
 Dynamic employment laws are threat as
HR manager has to stay up to date with
it.
 There is a difficulty that I can not
perform several activities at a time.
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Skill Improvement Needed Methods of
Improvement
Time
Problem solving skill In this, I need
improvement in
solving common
issues which are
prevailing in the
organisation. This skill
is useful for me in
solving various issues
and conflicts. This is
the main significance
of this skill.
By solving of
problems regularly in
the entity help in
gaining experience
which help in become
perfect in this skill.
The best ever method
is improvement is
practice and do the
work with whole
efficiency.
3 weeks
Communication Fluency of grammar
and conveying
technique is to be
improved.
Regular talk to people
take help from
colleagues and joining
of coaching classes
3 weeks
IT Skill In this skill i need
improvement in
operating the MS
Office and Power
point.
i can improve this by
joining of coaching
classes and taking help
from the colleagues.
4 weeks
TASK 2
P3 Difference between organisational learning and individual learning
Organisational Learning
Organisational Learning refers to process of transferring of knowledge, retaining,
creating within the life of an individual. In this, organisational learning refers to gaining of
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knowledge in team which help in quick learning experience by training and development. This
help employees in learning through fun which help in increasing potential of employee as well as
enterprise. By learning in team useful in creation of work which person is doing in effective way.
This motivate workforce which help in future development. Through training and development
help in gaining knowledge about new things. In team learning, employees get to know some of
skill which are helped by supportive staff members which help in improvement in productivity of
emp-loyees. This motivate teams which facilitate last long learning. This helps in individual
growth which facilitate in firm as well as another firm. It helps in increasing productivity of
individual and also involves all team members which help which in improving performance of
employees well as Whirlpool. It is helping cited entity to improve its team's strong points which
help in improving of image in front of market. In HR professional, many of things are learned
with help of colleagues which help in their growth of individual ultimately make sense in
reaching new heights of success and this is associated with an organisation in its working and
activities (Limwichitr Broady-Preston and Ellis, 2015.).
Individual Learning
Individual learning means learning by own self and practice in different work for
improvement. It helps in learning of own which is remembered by person without taking any one
help which helps in development of person. It can be developed by attending of seminars,
conferences, training and development that help in increasing of knowledge. It is one way by
which personal development of individual is done. It helps in motivating oneself and generating
of new ideas which help in reaching new heights of success. It helps in training with help of
online courses which not only make person to develop by own and gain some steps to follow for
improvement. This will improve performance of individual which help to gain of lifelong
experience. Person can take help of friend, internet and many more. It is one way by which
person can gain improvement. It is helping oneself in learning of new skill which help in
improvement of person. From this person get self motivation from own learning. Individual can
learn through books and online courses and it is the core training. Training and development is
done in self learning is their own which help in increasing their performance and it is needed in
Whirlpool. Training programs providers better techniques and strategies that are useful in
accomplishing the organisational work. It promotes the individual learnings and his or her
growth. Further it helps in expanding the overall productivity.
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Organisational Learning Individual Learning
This helps in maximising in productivity and
communication skill by training.
In this individual learn through books and
online sources. It is different from
organisational learning because it is an
individual approach
Growth of organisation is developed by
providing training to employee's and it helps in
increasing of capability of person.
In this individual can grow with help of
training given personally.
With the help of organisational learning
employee increase their motivation by training
in working area.
Individual can learn through online courses.
With the help of organisational learning,
people engage in organisation performance.
They are engaged in their own performance of
future which will enhance their skills.
In this report, main issue in case study is bad performance of employees working in
Whirlpool and it can be resolved by working with cooperation which help entity in increasing
performance. For solving this issue, Whirlpool has organised the one day team development
session and this some changes are made which are beneficial for employees. These modifications
are weekly team meeting and special site meeting for solving problems which are prevailing in
entity.
P4 Need of continuous learning of professional development for sustainable performance
Continuous learning means expansion of skills in which individual is lacking behind and
this will help in gaining of knowledge. Learning is never ending process which continues till
lifelong. Continuous learning help in every field and also facilitate in growth of entity. In HR's
profession, dealing with new situation regularly help in continuous learning. This learning
facilitates individual in gaining of new skills by which person can reach new heights of success.
With help of continuous learning aid in making aware deficiency in which person is lacking
behind. It also helps enterprise in maximising of productivity of Whirlpool and employee
working under them. This assist in gaining of knowledge which help people in improvement in
performance of Whirlpool. It helps in dealing with challenging situation gaining experience out
it. This facilitate in generating of innovative ideas in mind of people. It is helping entity to serve
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Whirlpool in complex situation. It also assists in education which can gain through hard work
only. It is one way by which enterprise can get success (Duffield and Whitty, 2015).
In enterprise people also learn new things in their day to day operations. This is aiding in
determining strengths and weakness of enterprise which facilitate in growth and maximising
performance of employees. Through training and development, employees can develop their own
skills which is necessary for overall development for their future. In every field, there is need of
making changes which is necessary for development of individual and enterprise. Many of
companies, provide professional development workshops like seminars, off site training
programs etc. which help person to become successful leader. By sharing of knowledge with
team help in solving complex problems which help in learning of new skill. In business
continuous learning help employees to attract consumers of market.
This ongoing learning facilitate in facing challenges in market area and profession. Many
of companies which is offering programs for providing higher education to employees facilitate
in gaining of skill. It aids in development of career as it help to get practical understanding
through the tasks that are being performed. Some time learning gives good or bad experience but
from this better results comes out. Through frequent learning, it enables to determine the areas in
which development that are to be made. thus it help to raise the performance level in effective
manner. This provide some opportunity to learn something new which assist in grabbing success.
It helps in making new identity of enterprise as well as employees in front of society and market.
Some companies provide programs which help workers to move next level resultant will be
overall development, growth. In working area there is need of peaceful environment which help
employees to learn something new. Ongoing learning to aid in performing of business activity
(Bolden, 2016).
Whirlpool is providing training staff members for improving their skill and talent which
help in gaining of experience, competitive advantage, increasing brand image of society.
Whirlpool is following all rules and regulation which help company in gaining of knowledge and
performing of business ethically. This is facilitating organisation to make product which
fulfilling demand of consumer. This can help in reaching to top position of market and gaining
success. Learning requires in every field which helps in developing individual. Need of
continuous learning in every profession and for professional development which will improve
performance of employees which help Whirlpool and employees for their development. This will
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improve productivity of entity and skills of employees will also become perfect which help entity
to new heights of success. In working area, individual also learn new skill regularly i.e.
beneficial for him regarding to future and this will improve its performance for life long .
Benefits of ongoing learning help employees in gaining knowledge and in professional
development workers also learn new things from this. It will increase the retention of employees
in organisation, due to increase in retention rates productivity of worker also increase. Loyalty of
worker will increase and owner of entity care about them beyond the goals of company.
TASK 3
P5 Discussing of HPW contribution in employee engagement and competitive advantage of
Whirlpool
High performance working is general approach to make employees involved so as to
raise their commitment and loyalty. This way, organisation is able to achieve high level of
performance. This helps to raise of capability in employees in company. It is helping entity to
improve potential and productivity of organisation. High performance working involves
employees to get training and development which make them learn new skill and in attaining
competitive advantage. By involving employees in decision making and taking their opinion to
make them feel them that they are part of entity and by representing of new ideas help in gaining
of recognition in entity as well as workers. If worker are satisfied from this job, in that case,
retention of employee help Whirlpool from shortage of employees (Baldwin, 2016). Employees
do hard work and make use of innovative techniques which improves their performance level.
This has led to major market share, sales growth, increase of shareholders, profitability position.
Implementation of HPW in organisation help in increasing sales. From all these points, entity is
gaining benefit from competitors. Satisfied worker can work more for company to reach new
heights of success and brand image of Whirlpool will also increase. When workers are involved
in HPW, then it enables to develop positive perception within their mind and thus is also increase
involvement. There are different type of issues faced from the side of workers that make their
work negatively affected. In this context, when they do not have proper knowledge about their
roles, then business performance get affects. However, with the help of training and
development, it enables to raise the performance level in positive manner. It reduces difficulties
of Whirlpool to implement technical changes for achieving the higher position. This is helping
company in raising of performance of employee in Organisation. There is one way by which
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entity is encouraging employees to work in better way. This is facilitating employees to work in
better environment. This is way by which company is doing its business in smart way. Whirlpool
is doing its business with using of HPW technique which help engagement of employees in each
and every task of organisation.
TASK 4
P6 Describing several approaches of performance management and its supporting culture of high
performance.
Performance management refers to systematic process employed to measure performance
which help employees or other individuals in achieving organisational objectives. Purpose of
performance management is reviewing performance of employees and help in motivating
employees, maintaining consistency in performance. The approaches of performance
management is described below:
Behavioural Approach- This is one of traditional technique of analysing performance of
employees and under it performance is measured according to vertical scales on that basis there
performance is measured (Albrecht and et. al., 2015). This is way through which enterprise is
determining its performance of entity in better way. This way, cited firm can determine the areas
in which improvement that has to be made. accordingly training can be provided to improve
them.
Result Approach - this is one of the simplest approach which helps in determining
performance of employee. This focus on specific parameters like financial, customer, learning
and growth. This is focused on attaining the objectives through review of employees
performance. This help Whirlpool to achieve objectives and reach cited entity to maximising
brand image in front of market as well as society.
Comparative Approach - In this employee is ranked according to performance
management with others. One which ranks highest is rewarded and lowest performer is given
chance of improvement. This is one way by which Whirlpool is stabilising culture and high
performance. For example there are top performers in entity is 20%, the lowest performer is
30%, the best performer is 40% and remaining 10% is average performer.
Quality Approach - this approach focus on quality which reduces dissatisfaction of
customer. It is helping Whirlpool's to focus on Kaizen process for regular improvement in
business. This helps in getting regular feedback from customer which facilitate Whirlpool in
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reaching new heights of success. It is helping enterprise to use innovative techniques in product
which will help in earning of profits. It will satisfy customer and maximise brand value in front
of market (Aarons and et. al., 2015).
Attribute Approach- In these employees are rated according to some characteristics
which are already decided by entity like innovation, team work and communication skill. This is
good in recognising performance of good and bad one. this way, Whirlpool will be to determine
the employees who are supportive in attaining the goals and objectives.
CONCLUSION
From the above report, it can be concluded that HR Managers requires various skills,
adequate knowledge and behaviour in order to maintain harmony in the organisation. In the
above assignment, it was found that HR manager requires skills like communication, motivation,
multitasking, problem-solving in order to attain organisational goals. With this respect, audit of
personal skills have been conducted to evaluate individual strengths, weaknesses, threats and
opportunities of development. Proper monitoring of workers should be done and as per the issues
faced in their performance training should be provided.
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Online
Developing team individuals and Organisation. 2018. [Online]. Available
through:<http://www.sixboxes.com/Individual---Team-Development.html>
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