Understanding Group Dynamics and Teamwork

This assignment delves into the complexities of group dynamics and effective teamwork. It requires students to analyze various theories and frameworks related to social influence networks, team roles, and organizational diversity. Students must also examine problem-solving tools and techniques used in collaborative settings. The assignment emphasizes understanding the importance of clear communication, conflict resolution, and shared goals for successful team performance.

Employability skills

Contents
INTRODUCTION.....................................................................................................................................3
TASK 1....................................................................................................................................................3
P1.1 Development of own responsibilities and performance targets................................................3
P1.2 Evaluation of own effectiveness against the defined objectives................................................4
P1.3 Recommendations for performance improvement...................................................................4
P1.4 Motivational techniques for improving performance................................................................4
TASK 2....................................................................................................................................................5
P2.1 A work based problem of Satigo and identification of appropriate solution.............................5
P2.2 Identification of various approaches for various levels of Satigo...............................................6
P2.3 Identification of various time management strategies..............................................................6
TASK 3....................................................................................................................................................7
P3.1 Explanation of the roles in a team in Satigo for achieving goals................................................7
P3.2 Analysis of group dynamics.......................................................................................................8
P3.3 Suggestion of alternative ways for completing tasks and achieving goals.................................8
TASK 4....................................................................................................................................................9
CONCLUSION.........................................................................................................................................9
REFRENCES..........................................................................................................................................10

INTRODUCTION
Employability skills are referred as a set of individual’s abilities, achievements and
understandings which make him or her to find a better job and to stay in it. These skills make
a person employable for the particular kind of job. Good technical skills along with proper
knowledge and information on the subject make an individual eligible for the particular kind
of post (Lowden and et.al., 2011).
In the present study, Satigo, a recruitment firm situated in London is taken into
consideration. This study includes the determination of responsibilities and performance of
employees working in that company, development of interpersonal and transferable skills,
dynamics of working with other employees as well as development of strategies for solving
problems which firm is facing. At the end, the study is concluded with the help of key
findings and effective measures.
TASK 1
P1.1 Development of own responsibilities and performance targets
Development of my responsibilities is as follows.
 Personal Responsibility: For developing my personal responsibilities, I like to
manage better relationships with co-workers, supervisors and friends. My
responsibility is to adopt new changes that are taken place in company.
 Decision making processes: By attending training programs and activities, I develop
my skills, abilities and knowledge which help me in taking good and quick decisions
regarding my work. By applying ethics, morale and values in the working
environment, I create an open and ethical working environment.
For developing performance targets, I consider the following factors.
 Setting performance objectives: For performing well, first step is to set objectives. By
setting appropriate objectives with respect to the skills, abilities and goals, I can able
to improve my performance. Monitoring performance objectives: By monitoring set objectives, I can evaluate my
work performance. This evaluation helps me in identifying my weaknesses and
strengths which results to improve my performance.

P1.2 Evaluation of own effectiveness against the defined objectives
For evaluating my effectiveness, I use self-evaluation method. From this method, I
determine that whether I possess essential qualities to perform well or not. This evaluation
helps me in identifying my strengths and weaknesses. It results in knowing that in which
skills I lack such as communication skills, time management skills, relationship management
skills and leadership skills. For achieving my objectives and fulfilling my responsibilities,
these skills play important role. I have good decision making skill for taking good and
effective decisions regarding work. Along with it, I have good technical skill which makes
me to operate systems easily and effectively. For understanding my weaknesses more
properly, I take guidance form the higher authorities. Their regular monitoring makes me able
to know that I have good personality, but due to lack of communication skills, I am unable to
present myself appropriately. Through this self evaluation, I found that I need training for
improving myself so that I can achieve my objectives and goals properly. I check and
evaluate my work daily for determining change in work performance. These all factors make
me able to set some targets to improve my weaknesses.
P1.3 Recommendations for performance improvement
For improving my performance, I need to follow some techniques and methods.
Recommendations for the performance improvement are explained below.
 Performance Appraisal System: By using this system, I can improve my
performance. This system helps me in keeping the record of my projects, their
completions, problems occur during projects, their solutions, etc which results to
improve my weak points.
 Rating System: This system in company results to identify the present condition of
employees in terms of performance. By using this system, I can evaluate myself by
comparing with the higher ones which results in knowing my lack points and
strengths.
 Checklist Method: By using this method, firm can able to ask various questions to the
employees. These questions make me able to self-evaluate myself and to determine
the areas where I need improvement and betterment.
P1.4 Motivational techniques for improving performance
I am working in Satigo Company which is a recruitment firm and provides various
services to other companies in the field of selection, boarding, CV Critique, market mapping

and many more. For improving performance, Satigo is using various motivational techniques
which are as follows.
 Motivational Theories: Company uses Maslow’s Hierarchy of needs motivational
theory for motivating employees in order to improve themselves. With the help of this
theory, employees like to fulfil their basic needs by making their work better.
Similarly, firm also uses two factory theories for increasing the satisfaction level of
employees. For getting good salary and improving living status, employees try to
achieve their objectives in more effective and proper way (Goetsch, and Davis, 2014).
 Incentives and Rewards: Business gives incentives to those who work well and
achieve quality performance. This makes employees to work harder for getting more
incentives, bonuses and rewards. This system motivates employees to achieve their
goals and to improve themselves for taking full advantages of the opportunities
provided by the firm (Andrews and Russell, 2012).
 Technical factor: Satigo uses various techniques to improve the quality of
performance of its workers. It is using enterprise resource planning system for the
proper management and maintenance of work. Achievement of objectives by using
this system motivates employees to improve themselves with their performance (Raes
and et.al., 2011).
TASK 2
P2.1 A work based problem of Satigo and identification of appropriate solution
Satigo is facing a work based problem of ineffective communication among the
employees. This lack of communication affects working environment of the firm. Employees
do not communicate with each other regarding work which results to mismanagement of time
and resources. For achieving goals and objectives, communication plays a crucial role as it
helps in maintaining good relationship with employees and other company members. Due to
lack of communication, workers do not work with the coordination and cooperation which
sometimes create issues and conflicts. Company is facing major issue related to
communication and it needs to solve it for maintaining its market position (Berkhof and et.al.,
2011).
For solving this issue, I suggest company to conduct meetings either formal or
informal so that employees can able to share their views and ideas which make them to

communicate with each other. Similarly, I suggest enterprise to take feedback from workers
so that it can able to identify the reason behind this problem. This makes firm to apply right
strategy for solving issues regarding communication which simultaneously improves the
coordination, cooperation and relationship among workers. By providing training to the
employees, firm can also improve the present situation. For this, it is important that all the
workers take active participation in the training programme which results in improving their
communication skills and personality also (Salmon and Young, 2011).
P2.2 Identification of various approaches for various levels of Satigo.
Satigo consists of various levels and applies various approaches for improving
communication among the employees and their supervisors. These levels are as follows.
 Low Level: For improving performance and communication skills of the workers who
are working at low level, company uses the approach of training. By providing
appropriate training regarding the verbal and non-verbal communication, firm tries to
improve their personality along with the presentation skills (Beebe, Beebe and
Redmond, 2011).
 Middle Level: In the company, IT employees work at middle level and to improve and
enhance their abilities, firm uses the approach of face to face interview. This approach
makes staff to share their problems and issues which they are facing in the enterprise.
This also helps in improving their communication skills (Meredith Belbin, 2011).
 Top Level: For the development of top level employees such as managers and higher
authorities, company uses Information Communication Technology system. This
system helps in improving communication by exchanging mails and also results in
proper time management. This system helps in proper utilization and allocation of the
resources which prevent from the wastage of time and cost as well (Martín Alcázar
and et.al., 2013).
P2.3 Identification of various time management strategies
Various time management strategies which I adopt in Satigo are explained below:
 Setting priorities: For effective time management, workers need to set work
according to their priorities. This makes employees to segregate their work according
to its importance. By this method, they are able to manage their important tasks
properly and effectively (Friedkin and Johnsen, 2011).

 Organised working: For managing time effectively, it is important to organise all the
work properly. By keeping three boxes named “Important”, “less important” and
“useless”, employees of the firm can organise their work effectively. By putting
important files in important box, less important files in the other box and cancelled
files in useless box, employees can able to manage their work effectively (Grunig,
2013 ).
 To do list: The important thing for effective time management is to create to do list.
This list helps workers in doing work according to the appropriate time. By keeping
record of work, its completion, risks occurred during it, solutions as well as strategies,
employees can able to improve their time management skills. (Larson and Gray,
2011).
TASK 3
P3.1 Explanation of the roles in a team in Satigo for achieving goals
Teams are formed by Satigo for achieving its goals and objectives effectively. Roles
played by me and other team members in the team are explained below as:
 Leader: I play role of leader in team for achieving the objective of firm. I monitor and
guide my team members for the proper management and maintenance of work. My
effective work influences them to work cooperatively with the coordination. With the
use of appropriate communication skills (verbal and non-verbal), I convey messages
to team members and use presentation skills for explaining work appropriately.
 IT Specialist: For managing systems and other applications, team also consists of IT
specialist. The role of IT specialist is to operate all the machines and devices properly
which results in effective management of work and time. He also solves issues
regarding technologies and devices (Team Roles. 2016).
 Manager: The role of manager in a team is to manage work properly. He plans and
designs strategies for the objectives and implements those strategies in the best
possible manner. He is differ from a leader as he monitors employees for good
performance, while leader influences employees for giving quality performance (Adra
and Fleming, 2011).
 Resource Investigator: The role of resource investigator is to discover various
opportunities and to allocate resources accordingly. He determines all the resource

requirements for the achievement of objectives. He also investigates that whether
other team members are using resources appropriately or not (Hatley and Pirbhai,
2013).
P3.2 Analysis of group dynamics
Group dynamics is a combination of behaviour and thought process of the individuals
who are working in a team. It also consists of the level of interaction that takes place among
the team members for achieving their targets. Roles among the team members of Satigo are
determined by the experience and personality of employees. For proper interaction and
communication among team members, various training programmes are conducted by the
firm. Team building and group dynamics are also based on the relationship among workers
who are involved in it. By managing diversities, team members can work effectively for the
same goals. Employees can learn new things from each other and can get some new ideas by
sharing their views (Nazzaro and Strazzabosco, 2009).
In case of Satigo, every team member has its own thoughts and working style but by
proper management, they are able to achieve the objectives. This group dynamics provides
opportunity to enhance the skills and knowledge of team members by working together. IT
specialist can help manager in understanding the benefits and working of system. This
cooperation of IT specialist results to increase the knowledge and ability of manager. Proper
handling of issues and conflicts results in effective relationship and proper work
management. (Olsen and Martins, 2012).
P3.3 Suggestion of alternative ways for completing tasks and achieving goals
Alternative ways for completing tasks and achieving goals of Satigo are explained
below.
 Action Planning: For achieving targets effectively, it is important to plan everything
properly before implementation. Planning results to know the risks or problems that
can be occurred during or after the working process. It also helps Satigo in using
effective and appropriate strategies for completing tasks in a right manner (Sánchez-
Rodríguez and Rafael Martínez-Lorente, 2011).
 Monitoring and Feedbacks: These methods also play important role in proper
accomplishment of objectives. Satigo monitors the performance of employees on time
to time along with the progress of work. This monitoring helps firm in identifying that
whether employees are working appropriately or not. Company also takes feedbacks

from employees for the purpose of improving working conditions. By applying
appropriate changes, Satigo tries to help employees in achieving their goals more
effectively (Chen, Wu and Fu, 2012).
 Training Needs: By providing effective training to the employees, Satigo can
enhance its career opportunities. Training programs result in enhancing the skills and
abilities of workers which later help them in achieving their goals and objectives
properly. Various activities along with training programs result to increase the
additional skills of workers and due to which they feel motivated and confident. This
confidence and motivation make them able to perform well for accomplishing
company’s targets (Satigo. 2016).
TASK 4
Attached in ppt.
CONCLUSION
From this study, it has been concluded that employability skills play important role in
the growth and success of individual and company as well. By developing and improving
performance, one can easily achieve the targets of firm. By using various motivational
theories as well as techniques, company can increase the motivational level of workers which
results to increase their confidence. Satigo is facing problem of ineffective communication
and diversity management. By using appropriate skills and techniques, firm is able to resolve
its issues.

REFRENCES
Journals and Books
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