Organizational Behaviour: Case study of Australian-based Domino’s Pizza Enterprises

Organizational Behaviour
Case study of Australian-based Domino’s Pizza Enterprises

Contents
Introduction.................................................................................................................................................3
Part A Teams and recruitment.....................................................................................................................3
Factors that influence group effectiveness...............................................................................................3
Three selection methods for team members.............................................................................................4
Part B Culture and leadership......................................................................................................................5
Optimal mix of leadership styles.............................................................................................................5
Part C Conflict and stress............................................................................................................................7
The nature of group conflict in organizations..........................................................................................7
Recommend to Dominos effective techniques for managing conflict......................................................9
Conclusion.................................................................................................................................................11
References.................................................................................................................................................12

Introduction
The main focus of this report is to elaborate on the importance of the organizational behaviour by
considering the case study of the Australian-based Domino’s Pizza Enterprises. This case study
is elaborated fewer than three parts in which first will entail the teams and recruitment, culture
and leadership and conflict and stress.
Background of the case study
Australian-based Domino’s Pizza Enterprises is made to increase its employees and
compensation packages with announcements of both a major employment drive and frightening
pay amplify. The food restaurant has opened a number of stores and for this, they need a high
scale of employees for which they are looking out for recruitment. This company is the opening
number of stores in Australia and New Zealand and for this, they need to recruit more staff all
the time and this new hiring strategy will entail the drivers and in-store managers.
Part A Teams and recruitment
Factors that influence group effectiveness
The team or group can be elaborated as a number of people who work together for the purpose of
attaining the same goal within the time period. The group can be good due to its member and it
can be bad if the group has a bad number of members as they can harm each member of the
group. The role of the group effectiveness can be determined as the capability of the team which
has to attain the objectives of the company (Mayer, Kuenzi, Greenbaum, Bardes and Salvador,

2009). There are various factors which should be considered in group effectiveness and these are
mentioned below:
Individual: individuals are made the team in an effective way if they are having good skills and
drive to work together to attain the common goal.
Group size: the role of the group size influence the effectiveness of the whole group as the
group size increases the complexity within the group in making decisions.
Group norms: group norms are considered as the informal guidelines of acting in a good
manner within the group which influences the effectiveness of the group.
Leadership: the leader is playing a huge role in the group as it directs all members of the group
on the same pitch that is why the leader should be knowledgeable and have sufficient knowledge.
Synergy: the meaning of synergy refers to two plus two equal to five and this can be done due to
an effective team member in the team.
Three selection methods for team members
The function of validity and the acceptability refers the accuracy of the response in developing
the provided criterion that is shows to the extent of the statistical bonding between the test score
and the performance of the employee. Performance is explained in such concepts is that it
includes everything that handles from the bonding between the job and the employee. There are
three selection methods which for team members are mentioned below in the context of the
hiring procedure of Dominos.
Interview