Drivers of Change and Organisational Impact - Understanding & Leading Change

Unit Number and Title Unit 17 – Understanding & Leading Change
Project Title Drivers of Change and Organisational Impact (Part 1)
Leadership and Change Management (Part 2)

Table of Content
Assessment Part 1
1.0 Introduction p
2.0 An overview of the organisation and it’s change processes p
3.0 A PEST/SWOT analysis to be undertaken to identify drivers of change
p
4.1 An evaluation of the drivers and impacts of change and how they have
affected organisational strategy p
4.2 Comparing the impacts of change and the effect they have had upon the
organisation’s strategy and operations p
5.0 Evaluation of how change will have affected leadership, individuals and
team behaviour p
6.0 An evaluation of how the impact of change was minimised and the
application of appropriate models applied to plan for and process change
efficiently p
7.0 Critical evaluation of the long- term implications of change to inform
conclusions and recommendations for minimising affects of change through
effective planning and managing change, including change impact analysis to
identify potential risks of change p
8.0 Conclusion p
References p

1.0 Introduction
Change within the organization can be arises either from the internal factor or external
factor but the most significant is understanding and leading change by the management of
organization. The present report will be based on Tesco Plc that have not only understand the
internal as well as external market forces or driver of change but also has implement it within the
organization successfully (Dzwigol, 2019). The assessment one will compare the ways in which
change impact on Tesco strategy and operations. Further, the assessment will also evaluate the
influences that drivers of change have on the organization behaviour of Tesco plc.
2.0 An overview of the organisation and it’s change processes
Tesco Plc is a UK based multinational retailer that have its operation in more than 13
countries all over the world. It is one of the leading and second largest retail business in UK and
ninth largest business all over the world. The major or large-scale change adopted by Tesco
company in the year 2015 is introducing and implementing a self-service check out system
throughout its network (Galli, 2018). This is basically a new payment system which is
implemented by Tesco Plc after analysing the changing demand of customer and continuous
technological innovation. The implementation of this system is a strategic plan change for the
company. The purpose of Tesco behind the introduction as well as the implementation of this
change is enhancing customer service. This system does not require any cashier and customer
can scan, pack and pay for their goods. The impact of which customer waiting time has reduced
and improved customer flow.
3.0 A PEST/SWOT analysis to be undertaken to identify drivers of change
SWOT Analysis of Tesco Plc: In order to identify the drivers of change within Tesco Plc, the
swot model is used which are as follows:

Strength: The strength basically arises because of the internal environment of the
company. The strength of Tesco plc is that it is biggest grocery retailer in the UK. The growing
number of stores and diversified stores is also strength of Tesco. Efficient supply chain as well as
the online shopping channel is also a biggest strength of company that made Tesco UK second
largest retailer.
Weakness: The weakness is the internal that affect the business capabilities and
performance. The weaknesses of Tesco Plc failed operation in US, low-cost strategy, high cost of
labour, poor customer base as well as the increase in the level of competition which has affected
performance of Tesco many times (Shafiq and et.al., 2018).
Opportunity: There are external factors which create opportunity for the company to gain
competitive advantage. The various factors which have created opportunity for Tesco Plc is
technological innovation and creative of value for customer. The company have grasped this
factor within the business to bring changes and gain competitive advantage. The cash less stores
is also an opportunity for the company.
Threat: This are the factors of the model which create threat for the company and the
organization should avoid this by enhancing and using their strength. For example, fake farm
legal threat, 2014 accounting scandal, rising cost of material is a threat for the company which
has been address by the company (Morin, 2018).
4.1 An evaluation of the drivers and impacts of change and how they have
affected organisational strategy
The main drivers of change are social as consumer taste and preferences changes with
business environment and it wants product according to current market trend. Along with this,
another factor is technology as most of the organization is making use of SMM in order to
increase awareness in the market (Stouten, Rousseau and De Cremer, 2018). Furthermore,
environmental also influence change as natural disaster can create barriers in growth of
company. Politics have foundational influence on supply chain and government regulations like
restriction on trade affects profitability of the business. Basically, the key driver and its
impact on change and organization strategy are as follows: