Effective Team Work and Communication Assessment 1

Effective Team Work
and Communication
Assessment 1

Table of Contents
INTRODUCTION...........................................................................................................................1
CASE SCENERIO ..........................................................................................................................1
MAIN BODY...................................................................................................................................1
Q: Why do you think Pedro misunderstood Maria?....................................................................1
Q: Whose Model of Communication explains this confusion and why?....................................1
Q: How could this have been prevented?....................................................................................3
Q: Whose Model of Communication explains how it could have been avoided? ....................4
CONCLUSION................................................................................................................................5
References:.......................................................................................................................................6

INTRODUCTION
Communication can be defined as the process of transferring the behaviours, concepts,
ideas, imaginations and written content from one person to another. There are various ways in
which the transfer of information take place (Tay and et. al., 2021). It has been found that there
are three important elements which include sender, a medium and a receiver. Sender is the
person who deliver the information. That person have the complete understanding of the
information what they want to deliver. On the other hand, receiver refers to the person who
receive the information send by sender . Medium of communication can be defined as means of
conveying meaning to people. Below mentioned report is based on the study of corporate
communication by analysing the models and skills of communication. This report also include
examples of poor communication at a work place and analyse the various ways how can the
problem of communication can be improved at the work place.
CASE SCENERIO
There were four case study which were discussed in the class i.e. A day with the chief,
The professor and the village people, Max the Multitasker and the last one is Maria and Pedro.
This report is based on the last case study which explain the conversation of Maria and Pedro. In
the give given case study, Pedro is the husband of Maria and working on a site of building. One
day, over a phone conversation he misunderstood the word chicken as kitchen because of barrier
in the communication.
MAIN BODY
Q: Why do you think Pedro misunderstood Maria?
It is found that, may be the presence of barrier of communication, this misunderstanding
take place. Because of not being able to see the non verbal cues, postures, general body language
and gestures, communication will be not effective. It is found that the text messages, phone calls
and other methods of communication which involve technology are less effective as compared to
the face to face communication. Because of social distance and physical barrier, Pedro
misunderstood Pedro.
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