Effective Team Working and Communication

Effective Team
Working and
Communication

Table of Contents
INTRODUCTION...........................................................................................................................3
Different communication models:...................................................................................................3
2.1 Shannon and Weaver (1948)............................................................................................4
2.2 Schramm (1954) ..............................................................................................................4
2.3 Berlo model (1960)...........................................................................................................5
COMMUNICATION SKILLS........................................................................................................7
3.1 Verbal Communication....................................................................................................7
3.2 Non Verbal communication.............................................................................................8
3.3 Listening...........................................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Communication is a process that is related to a system of exchange of information
between two individuals by speaking, writing or any other such mediums. It is way through
which information is transmitted from one individual to another. Communications plays a very
essential role in the process of idea sharing, information exchange. Organisations are adopting
different techniques and methods that can be used for the purpose of laying down effective
communication channels (Gharaveis, Hamilton and Pati, 2018). Organisations may face certain
barriers related to communication that is hindrances in transmission of message that is leading to
non completion of the communication process. There is discussion of three basic communication
models that Shannon & Weaver, Berlo model and Schramm model there is discussion of the case
study of Mario & perdo for the purpose of understand if the Shannon and weaver model. Based
on this there is discussion of the communication skills.
Different communication models:
Communication can be defined as act of exchanging the information from one individual
to another. There is a need to implement and manage activities for the purpose of enhancing the
overall communication skills (Graham, 2018). There are some of the communication methods
that can used for presentation of ideas and getting insights of knowledge of people opinion.
Some of such models are invented by experts and used for understand different element as
mentioned below:
2.1 Shannon and Weaver (1948)
Shannon & weaver: It is a communication theory that is used fir understanding different element
of a communication process. Such as it consist of sender, encoder, noise, channel, receiver. With
time there is addition of new elements to receive feedback and then transfer message to receiver.
Shannon & Weaver model is formulated for creation of effective communication. It cam be said
that this model is famous for ensuring high efficiency and stating that how messages and views
can be shared among the receiver and sender.
This model can be understood by application of case study of Mario & Pedro. Maria is Pedro
wide, working on a site of building, Maria called Perdro and asked “When you are coming home,
see if you can get me chicken. After that when Perdro went home he went to kitchen. Mario