The assignment involves developing solutions to reduce employees' turnover at Travelodge hotels. It requires appropriate strategies for resolving a particular problem and potential impact on the hotel if implemented. The report will involve team dynamics, teamwork, time management, communication, employee satisfaction, and job performance.
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1.1 Own responsibilities and performance objectives..............................................................1 P1.2 Own effectiveness against objectives.................................................................................2 P1.3 Recommendations for improvement...................................................................................3 P1.4 Motivational techniques to improve quality of performance..............................................5 TASK 2............................................................................................................................................7 P2.1 Solutions to work-based problem.......................................................................................7 P2.2 Communicate in a variety of styles and appropriate manner at various levels at Travelodge...................................................................................................................................8 P2.3 identify effective time management strategies:.................................................................8 TASK 3..........................................................................................................................................10 3.1 The roles people play in a team and achieve the goal to work with together.....................11 3.2 Team dynamics..................................................................................................................12 3.3 Alternative way to complete tasks and achieve team goals................................................14 TASK 4....................................................................................................................................15 4.1 Tools and methods for developing solutions to problems with Travelodge Hotel.............15 4.2 Strategy for resolving a particular problem of labour turnover..........................................16 4.3 Potential impact on the business of implementing the strategy..........................................17 CONCLUSION..............................................................................................................................18 REFERENCES.............................................................................................................................19
INTRODUCTION Employability skills can be define as the skill that is important for the every job.It includes the general skills, professional skills, transferable skills which also help to be successful at workplace. This report will base on the āTravelodge hotelā. It was established in 1985 and its headquarter was established in Thame, U.K. It provides luxuries services to the customers. Its revenue in 2018 isĀ£63 million and it is one of thelargest hotel in a budget hotel sector. Report discusses recommendations for improvement and also motivational techniques use for improve quality performance. Report discusses tools and methods for developing solutions to problems andcommunication varieties and manner at various level and also show that effective time management strategies. The study will show that belbin theory for explain people role in a team and achieve the shared goals. Report discusses that tuckman theory for team dynamics and alternative ways for complete task. It will cover that tools and methods for developing solutions and develop strategy for resolving the labour turnover problem. Report also discusses aboutpotential impact on the hotel of implementing the strategy. TASK 1 P1.1 Own responsibilities and performance objectives PersonalResponsibility:Personalresponsibilityisthewillingnessandtaking responsibility for your action without expecting and blaming others. Importance of Personal Responsibility It is important to manage and achieve personal goals. It boosts person's self-esteem and self-worth. HR is responsible mainly for recruiting, interviewing and placing workers. Job Title:HR Manager Job Overview:To engage with customers on daily basis and to resolve their queries. ļ·Managing and developing organization's resources effectively. ļ·To provide specific suggestions to staff as well as customers and data management measures. 1
As a HR manager of Travelodge my responsibilities and performance objectives are- Personal responsibilities- As a HR manger my responsibility is to perform every HR function like hiring the right people in the company, training and development of employees (Cottrell, 2015). Recruitment and selection of the employees and then manage the employee relations for creating the good environment which will help in the achieving the organisational goals. Employment rights and responsibilities-The other main responsibility as an HR manager is to take care of employment rights like provide safe and healthy environment. Resolve the conflicts and take the fair decision and give the equal priority to all the employees because discrimination can lead employees to work inefficiently. Decision making-Decision making process affect both the company's health and its employees. While making decision about future plans. It is important for me as a HR manager is to bring my employees onboard because it will strengthen the relationship of employees with the company and also they can suggest the better plans in decision making process. Direct and indirect relationship- The relationships plays the important role in any organisation. As a HR manager it is my responsibility to improve the relationship of employees within the organisation. Employees who have mutually respectful relationships with their employers are more likely to be happy, loyal and productive in the long run. Performance objectives Improve communication-Effective communication is important for the development of an organisation. For improving communication I can check in with employees on a regular basis for discussing their thoughts on the project, tasks and the problem which they are suffering from. By applying an open door policy for employees I can improve communication in organisation. Leadership skill-My performance objective is toDevelopment of leadership skills in employees boost employees engagement and productivity. For improving leadership skills in employees I can provide the opportunity for growth and develop situational awareness. For inspiring employees I will need to motivate them because every success need a motivation and reason. 2
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Proper knowledge of policies and practices-To have the proper knowledge of policies related to HR like workplace safety, compensation and performance evaluation. It is important for employees and Hr to identify the best policy that are the most relevant to organisation. P1.2 Own effectiveness against objectives Effective communication is necessary for the development of an organisation. As a HR manager I have set my objectives for improving communication within the organisation because I know the importance of effective communication (Lim and et.al., 2016). It helps to facilitate the process of sharing information and knowledge and also develop the relationships with others. For example if teams are given a project with a deadline but they miss the deadline of submitting project only because of poor communication then it will be effect customers, they will miss the appointments and hence, the productivity and reputation of the company will be decreased. With the help of effective communication these type of mistakes can be decreased or removed. As a Travelodge's HR manager I lack in leadership but I know that it is very important for me to maximize efficiency and achieve goals. Leadership skills include strategic thinking skills, planning and delivery skills, people management skills, communication skills and innovation skills. My planning and delivery skills are good which help employees to focus on the work and increase the confidence of employees But sometimes I lack at some stages which affect the employees and me.Most of the employees have some weakness in their workplace skills. proper and appropriate training allows them to strengthen those skills that need to be improved and the capacity to adapt the new technologies and methods. As a HR manager I should know that increasing productivity with technology is only possible when the right tools are utilized. Using the new techniques help employees to reduce the time on the other hand if I use the old and previous technique on the work it can decrease the productivity. P1.3 Recommendations for improvement Area to improvePresent conditionWays to improve Communication(Writtenand oral) weakCommunicationplaysavital role in any firm. I have some weaknessandIcanfollow somerulesforimproving communication.Icanhold 3
moreeyecontactduring conversationitconveys confidenceandinterestin interactingwithemployees. While conversation I can try to giveuniquecomplimentsto enhancethemoraleof employees. By using the best andconvenientwordsand languagewhichis understandable to listener I can improvemycommunication skills. Improving leadership skillsAverageForimprovingtheleadership skills I will have to be aware fromalltheactivitiesand situation which is going on in the organisation. Being a leader it is important to inspire to all who works with me (Hamilton, CarboneandJollands2015). Learning is the best way for improving the leadership skills it keeps our mind sharp and skill fresh. It can help me for facing the new challenges that may come in my way. Decision makingPoorDecision making process is the veryimportantpartforHR manager because it affects the 4
employees and the organisation both. By keeping all the factors in mind and by listening the whole situation, I can discuss with my employees and team leadersformakingtheright decision which will help me in taking decisions Focus and attentionAverageThefocusandconcentration towardsworkisvery important.Therearemany things which distract me and employees like mobile phones, negative environment, politics extra. For the solution of these problems'Icanprohibitthe mobilephonesatproductive areaandimprovethebetter work environment. It is the best method of avoiding distraction and focus on the work. Time managementAverageTimemanagementisthe processofplanningandthe activitiesforexercisingthat planning and the time spent on thatactivities.Poortime managementleadpoorwork quality,unwantedstressand work and life imbalance. For better time management I have 5
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to set my priorities in order and by making better work decision andbyreducingstressand anxietyatworkplaceIcan manage time in a better way. P1.4 Motivational techniques to improve quality of performance Motivation is basically defined as the need which requires satisfaction. The need can be want or desire which has been acquired through influence of culture, society or lifestyle. For improving the quality of performance Travelodge use the different techniques which are- Maslow's hierarchy of needs theoryā This is the most important theory of motivating employees. Thistheory is based on the human needs which can be helpful in improving the quality of performance. Physiological needs-These are the basic needs of human that includes food, clothing, shelter, air and water. In order to improve quality of performance, HR manager of Travelodge can motivate the employees by satisfying their basic needs. Safety needs-Afterfulfillingthe basic needs employees feel the next need which need to be satisfied. By cleaning the floors and by making the plan which promote the workplace safe manager can fulfil their safety needs and make them feel safe (Rumane, 2016). If employees feel themselves safe and healthy at workplace then they will focus on the work and it will improve the quality of performance. Social needs-It creates a feeling of belongingness and acceptance. Social needs are very importanttohumansbecausetheylivearoundthepeople.Friendship,familyandgood environment can fulfil their social needs so by making the friendly relationship within the organisation HR can improve the performance quality. Esteem needs-Esteem need refers the need for self-esteem and respect. By praising and recognition for the great work of the employee, manager can motivate them which will be helpful in qualitative performance. 6
Self-actualization needs-It refers to the need for personal growth and development. It refers the growth of an individual towards fulfilment of the highest needs. It is important for becoming the best. It can be achieved by regularly using knowledge of yourself. Herzberg's two factor theory-Hygiene factors are those factors which are important for motivating employees at workplace. Hygiene factors-These factors include pay, fringe benefits, company policies, working condition and job security. Salary and pay should be competitive and equal to those in the same industry (Beckford, 2016). It is important and motivational thing by which employee can fulfil their all the needs. Money is the motivator of employee productivity. Salary is the amount which can satisfy their all the other needs so good salary will be helpful in improving quality of performance. Motivational factors-These factors include achievement, recognition, responsibilities, growthandpromotionalopportunities.Forexampleifcompanygivetheiremployees promotional opportunity and by getting promoted to the higher level, employees will feel themselves responsible and it will increase their morale and new employees will try to work hard for getting promotion (Robinson, 2017). Recognition and appreciation are the basic human wants. Employees feel valued when their work is been praised and appreciated by others that help in increasing the quality of performance. Advantages for motivating Staff It is the most important task to motivate the employee's as this can support Travelodge in enhancing the efficiency and productivity of them. This can allow an organisation to achieve higher level of outputs. TASK 2 P2.1 Solutions to work-based problem Problem:Travelodge is suffering from various problems that includes unclear team roles, staff turnover and unhealthy competition between the staff members. Solutions to work-based problems: Create positive environment- Some problems employees suffer from like unclear goals, excessive workload, discrimination and insecurity for job. For giving the positive environment company can motivate employees by recognising their hard works.For solving these problems manager can give them benefits and rewards for making them secure for job. 7
Resolve conflicts-Conflicts arises in every company because of the misunderstanding, poor communication, frustration extra. Conflicts can result in lowered morale, increases stress. Unclear goals amongst goals also become the reason of conflicts and it leads labour turnover. For the solution of this, manager will have to understand the reason of conflict and will have to listen both of the side. By improving the communication and consulting with the employees it can be solved.manager should try to listen everybody's point and problem as this will help to effectively resolve the problems. Employee satisfaction-Employee satisfaction is very important because it reduces labour turnover which reduces costs and increase productivity. Employees does not get satisfy with their pay and until they get a enough pay according to work. For the employees' satisfaction manager can respect them and provide them security and healthy environment. By giving them pay and benefits which will motivate them for working hard and will satisfy their all the needs. Build healthy relationship with workers-Healthy and friendly relationship is important for employees because they spent lot of time at workplace and it decreases their morale and they. feel insecure if they do not get a friendly relationship((Van Eerde, 2015).).These will increase trust and worker engagement towards organisation and motivate them which will boost their confidence. Healthy workplace bring the result of no conflicts. P2.2 Communicate in a variety of styles and appropriate manner at various levels at Travelodge Formal letter 15 Jan 2019 United Kingdom Dear Sir I am writing this to inform you that our organisation is suffering from serious issues like labour turnover, undefined goals, conflicts between employees and many more. These problems are effecting the productivity and the profit of organisation. I would like you to lay keen emphasis on these problems and provide the specific solution regarding these problems. Thank you Your sincerely HR Manager 8
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Memo From: HR manager To: Staff members of Travelodge This is to inform all the staff members that I have analysed that you are lacking in performance management skills and techniques. In order to improve techniques, firm is organising the training session, you all need to attain that programme for achieving the organisational goals. Thank you P2.3 identify effective time management strategies: The use of time depends on the skill through planning, evaluation, self-control and self- analysis. That strategies can help to Travelodge to effectively manage the time(Pugh and Nathwani, 2017). That strategies are as follows: Set priorities:Set priority, it is important for time management. That can be set by differentiation of important and urgent work(Williams, 2015). Travelodge set work activities for timely complete the task. There is one of the easiest way to make āto doā list for managing time. By this list, it get daily, weekly and monthly work activity according to Travelodge. Making and keeping appointment:Firstly, management writes down the project deadlines as well as keep them on hand. Some reminders of appointments are: ļ·always record information and joint the notes ļ·review of planning according to task, projects and appointment ļ·remember list of appointment Setting work objectives:It is important to set work objective for working in proper manner. This is the main strategy of time management. Travelodge set targets for the employees to achieve work goal of the day. They divide the work according to time and task. Working Steadily rather than Erratically:Human resource's manager ofTravelodge, always try to do work in good quality. That give better result of work with proper time management. Apart from this, Erratical work is not time consuming but it takes time to improve it again. Considering this, working steadily is better than erratically for managing time. 9
Time for learning:The time for learning is the best strategy of time management. In the organization have an various learning opportunities. HR of Travelodge, provide the best learning to their employees for improving the employability skills. The learning section includes ļ·task management ļ·trainings of software ļ·Try to give proper knowledge of work and new task. Through that employees learn more about work and able to manage their time of work. It is helpful for team development. Learning is the effective way of time management. Example: when employees have proper knowledge and proper learning about the work, then they are not taking more time in task and easily manage their time. Reliable estimate of task timeEstimation of task from schedule and budget. Travelodge use different ways to improve estimation of task that are as follow: ļ·They define work properly ļ·Get the right people to performing the task ļ·Use the correct estimating techniques ļ·Provide progressive estimates ļ·Track effort and duration From the above, time management is a very important skill to learned and measured the time(Morden, 2016). Travelodge effectively manage their time by the using of above strategies. TASK 3 Induction Training Package Purpose of training:To understand team dynamics and develop team. Activities coveredDateAccompanied By Employee's sign Introduction to How to perform4 Jan, 2019Humanresource 10
in a team to achieve common objectives. manager Introduction to management of team 06/01/19Humanresource manager Delegatingspecificrolesto team mates 9 Jan, 2019Humanresource manager Briefontheactivitieswhich needs to be performing team 11 Jan, 2019Humanresource manager 3.1 The roles people play in a team and achieve the goal to work with together. Belbin theory explain that each person of the team plays an important role and they also can achieve the goals to work with together. Team workers: Team workers are the most helpful persons. The role of team worker is to resolve the problems and motivate the team member to contribute effectively. With the help of the team workers, all members enable to work effectively. Hence, they all satisfied with their work and after that they can easily work with the hotel for long time. This can support Travelodge in achieving the shared gaol which also assists to reduce staff turnover and remove the unhealthy competition. They can easily manage work and helps to each other(Froese, 2018.). Whereby employees are motivated and do their work effectively. Coordinator: Coordinator of the Travelodge is an important member of the team. They help to distribute responsibility, roles and duties in the team. They overseeing the all process and check the details about the management goal. Coordinators can come in contact with other employees and can analyse the problems which they are facing in the organization. This can help firm in resolving various issues like staff turnover. It can also assist firm in creating employees belongingness in the firm. Specialist:Specialistplaysamainroleof theteambecausethey havetechnical knowledge(Carnahan, Kryscynski and Olson, 2017).Motivating team members through various approaches like rewards and incentives can support Travelodge in retaining the workers. They know about the project better other than anyone else. They can also take the decision based on 11
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their experience. Other team member take the advice and suggestions for more accuracy. 3.1 The roles people play in a team and achieve the goal to work with together. Belbin theory explain that each person of the team plays an important role and they also can achieve the goals to work with together. Team workers: Team workers are the most helpful persons. The role of team worker is to resolve the problems and motivate the team member to contribute effectively. With the help of the team workers, all members enable to work effectively. Hence, they all satisfied with their work and after that they can easily work with the hotel for long time. This can support Travelodge in achieving the shared gaol which also assists to reduce staff turnover and remove the unhealthy competition. They can easily manage work and helps to each other(Froese, 2018.). Whereby employees are motivated and do their work effectively. Coordinator: Coordinator of the Travelodge is an important member of the team. They help to distribute responsibility, roles and duties in the team. They overseeing the all process and check the details about the management goal. Coordinators can come in contact with other employees and can analyse the problems which they are facing in the organization. This can help firm in resolving various issues like staff turnover. It can also assist firm in creating employees belongingness in the firm. Specialist:Specialistplaysamainroleof theteambecausethey havetechnical knowledge(Carnahan, Kryscynski and Olson, 2017).Motivating team members through various approaches like rewards and incentives can support Travelodge in retaining the workers. They know about the project better other than anyone else. They can also take the decision based on their experience. Other team member take the advice and suggestions for more accuracy. 3.1 The roles people play in a team and achieve the goal to work with together. Resource investigator: Resource investigator are able to establish useful contacts which is useful for handle other competitor. They are the specialist who explore the new opportunities which supports the business in growing.They find the resources outside of the Travelodge and make more contacts for idea and information(Collins, 2016.). They easily mix up with the teams 12
members therefore team member also do their work effectively. They also help to achieve hotel's goal to bring new ideas. 3.2 Team dynamics Team dynamics are psychological force that impact the team performance and behaviour. Team work performance and nature are created by team dynamic. Team dynamic can be good or bad which impacted overall team performance. Tuckmantheoryexplainteamdynamics.Itstheoryhelpfulinteamdevelopment. Tuckman theory uses five stages for team development(Firth,2017). Present team dynamics of the Travelodge firm is quiet miss-managed. Team members have unclear roles and also unhealthy competition exist among the team workers.To enhance the present condition, HR manager can lay emphasis on the team forming part. In this stage employees works with the help of team leader and responsibilities are also unclear. Team leaders and managers helps the employees by providing them motivation and direction so that activities can be performed in properway. At the starting level they can also help to reduce unhealthy competition between the employees. High dependency of employees on leader are available in this stage therefore it is necessary that team leader should proper guidance to team members. To improve the present team dynamics and solving the various of staff turnover, storming procedure can be used by Travelodge. This includes brain storming of the various ideas taken by employee's in order to resolve the issues. At this stage managers should support to the employees for work efficiency. In this stage clarity of responsibilities and purpose increases whereby team are developed and their motivation also increased(Al Salman, and Hassan,2016). This way help to reduce labour turnover. Norming is the another stage that will undergo by the firm in order to improve the present team dynamics.In this stage, responsibilities and purpose are clear to employees. Team leader of Travelodge has responsibility that they give permission to employee for take some decision with the team. From this way employees are self motivated. Team leader of Travelodge should discuss with the employers and resolve the problem whereby employees also understand the working style. This things help to reduce unhealthy competition. 13
To improve the team dynamics roles must be made clear between all the team members . This can also enhance there performing capabilities.At this stage, employees cleared about the all responsibilities and goals.The team is now able to work independently(Collins,2016). This time team focus on achieve Travelodge goal. Employees should prefer to achieve hotel goals and they do not needany instruction therefore motivation automatically increased. For team development they can do their works with the quality and confidently. That time chances is increased that employees will not leave from the workplace. After motivating the employees and setting clear roles, the team dynamics can be improved. Also it will help in retaining the employee's. At this stage team members will feel adjourned and motivated. It can also enhance the belongingness of workers in the organisation. Sometimes they feel demotivate because of individual work but support and appreciation from the team leader of Travelodge hotel help to increase motivation. These things help to decreased employees turnover. 14
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3.3 Alternative way to complete tasks and achieve team goals. Motivation:Motivation is the best way to improve employees performance. Managers canmotivate in many ways like by appreciation, providing rewards and benefit, set clear goals and objectives etc. (Guchait, Lei, and Tews,2016). Travelodge hotel should give rewards in front of other employees if employees do their work accruratly. Ifemployees feels satisfy then they work with the long time for the hotel.With the help of motivation, labour and employees does not leave from the hotel. If Travelodge hotel give rewards to employees for their hard work then employees automatically do their best perform.Good support of team leader and is also helped to motivate employees. It can help to easily achieve team goal and reduce labour turnover. Effective communication: Team leader and manager when communicate effectively then employees also works with effectiveness. Manager of Travelodge responsibility is that firstly they communicate clearly and openly about Travelodge's goal and objectives(Carnahan, Kryscynski, and Olson, 2017). From this way manager can clear the goals in front of employees 15
with effective communication. If team leader guide with effectively communication then employees can also give their betterperformance and achieve hotel goals(Punt,2016). The way of communication can impact effectively on employees and if they are satisfied then they can work with the hotel for long time. Scheduling and monitoring: Scheduling is the process of getting work done on time. Monitoring is an observation to employees work. It is necessary that employees do their work on fixschedulewherebytheirworkingfrequencydoesnotaffect.Managersmonitortheir employees work whereby mistakes can appear and they can resolve it.Team leader monitor employees work and then send report to the project headwhereby project head provide more training to the employees for working efficiency. If work done on time with accuracy then team goal automatic achieve(Van Eerde, 2015). TASK 4 4.1 Tools and methods for developing solutions to problems with Travelodge Hotel For resolving the issues of employee turnover, there are various tools and methods that can be use by manager for developing solutions to issues. Awareness: Employeeneed to beaware from the Travelodge hotel changes. If employees not aware from the changes then employees can lose their confidence and demotivate. It is necessary that to be aware from the every element of changing. From this way hotel develop their solution and resolve the problem time to time. From this way labour turnover can reduce. Desire: Employees have desire to participate in change strategy. They should fully support the changes because changes necessary for the hotel. In a competitor market hotel changes their technologies, working style etc. employees should support the changes for hotel growth. Knowledge: Employee should gather the knowledge about the Travelodge hotel goals and objectives. Goals and objectives should be clear to the employees whereby they can work accurately. It can be help to achieve hotel goals if employee knows about the goals and objectives. Employees works according to hotel goals and helps to reduce employees turnover. 16
Ability: employees should have ability to learn new skills and changes. If employee capable then they can easily accept the changes. It is also helped to develop hotel management. hotel change their technologies if employees have the necessary ability to accept the changes. Reinforcement: Travelodge hotel must provide rewards to individual employees who accepted the changes. It is helpful to motivate employees and stay their for long time in the hotel. It can help to reduce labour turnover. 4.2 Strategy for resolving a particular problem of labour turnover In other words, replacement of old employees with other new one. It can be calculated by percentage rate and it is called turnover rate. Reason of labour turnover may be unhealthy working environment, personnel policies, dissatisfied with transfer facilities, health and safety policies. There are some strategies that can resolve problem of labour turnover. Hire the Right Candidate: To reduce labour turnover Travelodge has to work on to hire the right candidate for particular post, who is enough eligible to justice with the post and its responsibility (Firth,2017). For that HRM of Travelodge has to increase its ability of selectivity and has to enhance potential to identify candidate's capacities, powers, skills stability etc. it can be a first step for Travelodge to decrease labour turnover. Work on to Satisfy Current Employees: It is very important to know that current employees who are working with Travelodge are satisfied or not. Company should meet with employees satisfaction.these actions can be done by taking some initiativefor example keep compensate them, by paying fair salary, providing them benefitslike, health and safety potencies, disability insurance, try to pay attention on individuals, providing flexible hours, giving rewards etc. Give Praise: Travelodge must praise its employees to reduce labour turnover. By providing positive workplace workers get motivation for hard work to achieve company's goals and also try to improve to their knees, potential(Punt, 2016.). if employees do work hard then management should give praise for employees motivation. Pay Attention to Engagement:Engagement of employees is mandatory for Travelodge. It can be defined an essential key to reduce employee turnover. Team leaders and HRM should give their attention to employees engagement. For that, Travelodge should involve its employees 17
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in discussions that are essential for company and ask them for giving suggestion, make efforts to know their point of view and also discuss with them about company's gaols, mission, vision. Due to this, employees will feel that company is interested to know their views and then workers will always work hard to give their best (Pugh and Nathwani,2017). These things help in improving employee engagement within Travelodge. This increase satisfaction level of employees that leads to lower down labour turnover. 4.3 Potential impact on the business of implementing the strategy Strategies, which are used to reduce labour turnover impact positively on Travelodge labour turnover. There are some benefits that company can get by implementing strategies. Financial impact Improve Productivity: productivity is related to company's sales, profit and labour turnover and is directly linked to Travelodge productivity. To increase work rate of organization, it needs experienced employees who have potential to implement and produce an innovative idea within a shorter time. Producing more effective plans will bring more sales in market.But workers with good experience leave the organization, it impacts negatively on company's productivity.Study of Talent Management Alliance describe that employees who have lessened job tenure are not able to manage production goals. Financial Performance:By implementing the strategies to reduce labour turnover help Travelodgetoincreasefinancialperformance.AccordingtoArmstrongandArmstrong, achieving financial gaol is important for any company. Due to stability of well experienced employees, productivity increases. This improves sales in market and that increase financial performance of company. Profit also increased when employees motivated and do their work effectively(Williams,2015). Non financial impact ImproveQuality:Non-mandatoryrewardshelptoimprovequalityofproduct. Employees are motivated on right direction to achieve the goals of Travelodge. Management hires the right employee then working quality is automatically improved. It is also beneficial for the hotel because when hotel provide best services through their skilled employees then customer 18
automatically attract from their quality. Management focus on their aims and do their work effectively. Improve efficiency :Working efficiency is improved when hotel management appreciate employees. Current employees and newly skilled employees both are helped to increased efficiency of the hotel services(Morden,2016). They evaluate new ideas and strategy to improve hotel efficiency. With their effective work, profit automatically raise. It is also helpful for the Travelodge hotel.Engagement employees works with the efficiency that is why hotel efficiency is increased. CONCLUSION From the above report, it has been concluded that HR manager responsibilities and their performance objectives and showed effectiveness against the defined objectives. The report has shown that Travelodge hotel has been used motivational techniques whereby employees working quality has improved. It has shown that solutions to work based problems whereby management has known about the problems and resolved it. communication varieties and appropriate manner at various level showed in this report. The study has emphasis that Effective time management strategies and report has used Tuckman theory for team dynamics and also used Belbin theory for showed people role in a team and defined that they have been work together and achieve hotel goals. The study has shown that alternative ways to complete task for achieving hotel goals and also discussed about the methods or developing solutions to reduce employees turnover of the Travelodge hotel. Due to The report has involved that appropriate Strategies for resolving a particular problem and potential impact on the Travelodge hotel of implement the strategy. 19
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