Employbility Skills in Travelodge

EMPLOYBILITY
SKILLS

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Set of own responsibilities and performance objectives..................................................1
1.2 Own effectiveness against defined objectives..................................................................3
1.3 Some recommendations for further improvements..........................................................3
1.4 Motivational techniques to improve performance quality................................................6
TASK 2............................................................................................................................................7
2.1 Solutions to work based problems....................................................................................7
2.2 Communication styles at various levels...........................................................................8
2.3 Efficient time management strategies............................................................................11
TASK 3..........................................................................................................................................12
3.1 Role of people in a team and their working to achieve goals and objectives.................12
3.2 Team dynamics...............................................................................................................14
3.3 Alternative ways to achieve goal and accomplish tasks.................................................15
TASK 4..........................................................................................................................................16
4.1 Methods and tools for developing solutions for problems.............................................16
4.2 Appropriate strategy to resolve labour turnover.............................................................17
4.3 Impact on business due to strategy implementation.......................................................19
CONCLUSION..............................................................................................................................19
REFERENCES..............................................................................................................................20
APPENDIX....................................................................................................................................21

INTRODUCTION
Employability skills are termed as capabilities required by a person to perform business
operations in an efficient manner. Along with knowledge and expertise in a particular field,
employers also outlines a skill set which they expect form employees. These working skills
benefits organisation in enhancing their customer base and sales due to which revenues &
profitability enhances (Brewer, 2013). This assignment is written in context of Travelodge hotel
which is a UK based private organisation operating in hotels. Hotel is headquartered in Thame,
England. This report involves set of responsibilities and performance objectives along with their
effectiveness. Beside this, motivation techniques are mentioned to improve performance of
workers. Also, various styles of communication and time management strategies are discussed.
Role of employees in a team and overall team dynamics to achieve goals and objectives is
mentioned. At last, methods and tools to solve problems like employee turnover along with
strategies are discussed to enhance productivity of organisation.
TASK 1
1.1 Set of own responsibilities and performance objectives
Travelodge is a renowned organisation which has managed to successfully represent
itself in hospitality industry. Responsibilities and performance objectives assists a person in
acknowledging their capabilities. Also, performance objectives helps an individual to accomplish
allotted tasks in an appropriate manner without any ambiguities. As a HR manager of
Travelodge, I have some responsibilities which results in achieving objectives and targets of
hotel.
Some of my responsibilities as HR manager are mentioned below:
 Personal responsibility: These responsibilities are concerned with aspects like
maintaining team work, creativity, commercial awareness within an organisation. In
some cases, better outcomes are achieved if work is carried out as a team rather than
individually. As a HR manager in Travelodge, it is my responsibility to initiate creativity,
team work and external awarenesses related to market within Travelodge. This will
enhance overall work productivity of Travelodge.
 Adaptability and Flexibility: Adaptability is defined as the ability of an individual to
alter its response in changing situations. It allows an individual to learn form changing
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situations and experiences. As a HR manager in Travelodge I must posses capability to
adapt new and changing situations in a challenging way. To maintain my flexibility and
adaptability, I need to manage multiple tasks at a single time.
 Legislation and Employee rights: All staff members have some rights within
organisation such as right to fair compensation, equality, privacy and no discrimination
on caste, race and nationality. It is my responsibility to monitor and checks if some
employee is facing issues related with basic rights. My capability of resolving these
issues will benefit Travelodge in sustaining a positive work environment.
As a manager in Travelodge I have some performance objectives which are specified below:
 Recruiting right talent: My Core objective as an HR manager of Travelodge is to recruit
efficient and capable staff. Before recruiting an individual, I need to consider the
requirement and expectation of hotel. This will helps me in choosing right candidate for
vacant positions.
 Effective communication: To avoid misunderstandings and maintain a healthy work
environment, it is important for an organisation to have effective communication. As a
manager my objective is to maintain an efficient communication and negotiation skills
between workforce and management. This will helps in resolving issues at a fast rate.
 Time management: It is the main responsibility of managers by which they can execute
their activities within allotted time. As a manager of Travelodge, I must manage my time
in an appropriate manner so that I can achieve desirable outcomes within time.
 Solving conflicts and problems: Another objective that I have as a HR manager of
Travelodge is to resolve problems and conflicts in a timely and appropriate manner. To
resolve problems impartially, I need to listen the opinions of all concerned parties before
taking a decision (Dhar, 2012G).
 Guiding workforce: It is the responsibility of manager to guide employees in right
direction. My another objective is to train and guide employees in an effective manner so
that they are capable to perform business operations in changing and complex situations
also. This will enhance the working potential of employees.
1.2 Own effectiveness against defined objectives
Earlier I have discussed my responsibilities and performance objectives as a HR manager
in Travelodge. I have analysed that my performance objectives and responsibilities have a
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considerable impact on the working of Travelodge. Hence, it is important for me to set those
objectives which will assists in increasing effectiveness of organisation.
 Main objective of HR department is to recruit, select and train individuals to transform
them into skilled & capable workforce. As a HR manager I need to hire and train
employees in accordance with the requirement of Travelodge. It is important for me to
choose knowledgable and desired candidates but sometimes I an unable to choose right
candidate for right position due to which tasks are not achieved in desired manner.
 Appropriate communication results in better coordination among workforce and between
employees & management. Therefore, as a manager in Travelodge I must have effective
interaction and communication skills. I am capable to convey accurate information form
one level to another in a desired manner (badamosi and et. al., 2015). Due to this, less
misunderstandings takes place between employees and hotel management.
 As a HR manager in Travelodge I need to be efficient in managing time desirably so that
tasks and projects can be accomplished within allotted time frame and appropriately.
 My another objective is to resolve conflicts and issues of employees in a timely manner
so that working atmosphere will not get impacted. Before taking any decision, I prefer to
listen opinion and views of all workers which are involved in issue. This helps me in
taking right decision but sometimes I am not capable to understand situations
appropriately due to which I fail to take appropriate decision. This leads to enhanced
employee grievances due to which their working potential reduces.
 As a manager in Travelodge, it is my duty to guide and direct employees towards right
direction. To achieve this, I provide them training and orientations but as demands and
requirements of customers changes everyday I feel I need to analyse outside market more
often and tries to incorporate required changes in training and orientations.
1.3 Some recommendations for further improvements
As a HR manager in Travelodge I have some responsibilities and to perform them
properly I have set some objectives. These objectives will helps Travelodge in achieving their
predetermined goals and targets in timely manner. But I feel that I need to improve in some
aspects. This improvement will results in maintaining more positive and healthy work
environment within workplace. Below are mentioned some recommendations through which
improvements can be made:
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