Employee Motivation - Assignment
Added on 2020-09-17
21 Pages3414 Words260 Views
RESEARCHPROJECT
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................2TASK 1............................................................................................................................................21.1 Formulate and record possible research project outline specification..................................21.2 Identify the factors that contribute to process of research project selection.........................31.3 Undertake a critical review of key references.......................................................................31.4 Research project specification...............................................................................................41.5 Appropriate plan and procedure for agreed research specification (Gantt chart) (100)........5TASK 2............................................................................................................................................52.1 Resources which required in the research ............................................................................52.2 Research investigation on the basis of determined specification and process......................62.3 Record as well as data collate...............................................................................................7TASK 3............................................................................................................................................93.1 Suitable evaluation methods for research.............................................................................93.2 Interpretation as well as analysis of data...............................................................................93.3 Conclusion and Recommendations.....................................................................................15TASK 4..........................................................................................................................................164.1 Covered in power point presentation..................................................................................16REFERENCES..............................................................................................................................17APPENDIX....................................................................................................................................19Appendix 1: Questionnaire.......................................................................................................191
INTRODUCTIONMotivation plays a major role in the gaining the employee productivity. It further helpsincrease the commitment level of employees' with the company. It allows the management of anorganisation to meet the company goal (Olafsen and et. al., 2015). Motivated employees ensuresentities to achieve the desired outputs. Employee Motivation and productivity are highlycorrelated with each other. In this research, this relationship will be analysed and findings will bedrawn. In the present research, the significance of employee motivation in increasing the workproductivity will be understand. Besides this, the practices adopted by the selected entity willalso be discussed in this report. In addition to this, this study will also suggest some effectiveways in which the chosen entity can increase the employee motivation. The present research revolves around a coffee store, Caffe Nero Ltd. headquartered inLondon, UK. For the selected company, the influence of motivated employees' on theirproductivity is analysed. TASK 11.1 Formulate and record possible research project outline specificationBackground of studyProductivity of employees crucially depends on the level of commitment with the entity.This earnestness comes when a worker is motivated towards the job role. Aim of research: The aim of conducting this research is "To study the importance of motivationon the work productivity of employees in the organisation s- A case study on Caffe Nero."Objectives of researchTo understand the significance of motivation in increasing the work productivity ofemployees.To identify the existing practices adopted by Caffe Nero for enhancing the motivationlevel of their employees. To access the way in which a raised sense of motivation in employees contributes in theproductivity of Caffe Nero.To further recommend some effective ways in which Cafe Nero can lead to increase theirproductivity with an increased level of motivation in the employees.2
1.2 Identify the factors that contribute to process of research project selectionThe rationale behind conducting this research is to analyse the role of employeemotivation in their productivity at the Caffe Nero.1.3 Undertake a critical review of key referencesAccording to Ganta (2014), the importance of the motivation in the employees inincreasing their productivity is the most crucial demand of an effectively working organisation. Itmay be noted that a successful business understands the importance of productivity. For theselected firm, Caffe Nero it is mandatory to enhance the motivation of its workers. It will causepositive impact upon the sales and profitability of the enterprises. It is because of the fact thatmotivated employees will tend to deliver their best to the customers visiting the store (Cerasoli,Nicklin, and Ford, 2014). This will enhance the satisfaction level of the employees from theorganisation and the work which will directly impact upon the productivity. This dedication ofthe workers towards the entity will help in accomplishing the strategic goal in the stipulatedtime-frame. Further, employees are investment in themselves and thus, when they will bemotivated then the company will face the worthwhile returns. In addition to this, Osabiya, Babatunde (2015), explained that entities are required toimplement effective practices in the operations to increase the motivation level of the employees.In context to Caffe Nero, there are various techniques that are being used. The human resourcemanagement team maintains a high level of communication between the workers and themanagers so that the employees can state their issues directly to them (Certo, 2015). Further,various activities are held in the premises promoting the healthy competition between theworkforce which encourages them to keep moving. The coffee store also provides achievementpoint to the employees on the basis of their daily performance which acts as their appreciationreward. In addition to this, organisation conducts training and development programmesallowing employees to participate in the presentation, group discussions. The participation of theworkers in the decision-making process further helps in increasing their loyalty and trust.Besides this, the Caffe Nero store gives equal opportunities to all the members present in thepremises which is strengthening the morale of the workers. According to the views of Gillet and et. al. (2013), raised level of motivation in theemployees plays a major role in increasing the overall productivity of the entity. It has beenobserved that the motivated workers feel more committed to the organisation which in turn3
influence them to put their best in the operations. Besides the, a motivated employee helps increating healthy environment of the organisation which influence the other workers to workappropriately. In present context, as per the Caffe Nero, motivated employees will treat thecustomers nicely. Consequent to this, the sales of the organisation will enhance and so will be theprofitability (Hameed, Ramzan, and Zubair, 2014). Along with this, the entity will also be ableto gain customer satisfaction, loyalty and retention which is beneficial for it. Thus, in this way,employee motivation plays an important role in the effectiveness of a successful entity byimproving the overall operations.As per the views of Curtis, Upchurch and Severt (2008), there are some needs andexpectations of the employees working in an organisation. Since every person demands for anincreased living standard and giving bets to their families and beloveds, Caffe Nero should alsoemphasise on the extrinsic motivation needs of the workforce. There are various type of rewardsthat the entity can render to its employees'. Some of them involves salary, fringe benefits,promotion, contract of service, etc. However, it may be noted that it is not possible for the entityto increase the salary of all the workers and hence, this can be done on performance basis(Uzonna, 2013).This criterion will also influence all the workers to put their best in increasingthe productivity of the firm. It has been further recommended that the entity should increase themotivation level of the employees by offering them retirements and medical plans. This will notaccomplish their expectation but also help in developing satisfaction from the company'sservices. 1.4 Research project specificationAs part of the research project specification aims and objectives are given below.Aim of research: The aim of conducting this research is "To study the importance of motivationon the work productivity of employees in the organisation s- A case study on Caffe Nero."Objectives of researchTo understand the significance of motivation in increasing the work productivity ofemployees.To identify the existing practices adopted by Caffe Nero for enhancing the motivationlevel of their employees. 4
To access the way in which a raised sense of motivation in employees contributes in theproductivity of Caffe Nero.To further recommend some effective ways in which Cafe Nero can lead to increase theirproductivity with an increased level of motivation in the employees.1.5 Appropriate plan and procedure for agreed research specification (Gantt chart) (100)SrNo.List of activitiesTime-Frame (Weeks)1Research on the topic.2Setting of goals3 Design and planning4Collection of data.6Performing literature Review7Selection of researchtechniques8Collection of primary data9Data analysis andInterpretation10Analysis of findings11Recommendations Obtained12Submission of Final report.TASK 22.1 Resources which required in the research In order to carry out any research project there are some resources which are required.For conducting the present research, resources that are been used includes time, employees,human, finances, etc. in which human lead to support in order to collect data from respondents.In addition to this, the data collection also requires the suitable software and technologies.(Beckman, 2014). Hence, such kinds of resources are needed for make appropriate analysis. 5
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