Report on Importance of Employee Relations
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Added on 2020-06-04
Report on Importance of Employee Relations
Added on 2020-06-04
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Employee Relations
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Unitary and Puristic frames of reference..............................................................................11.2 Effects of Trade union on Employee Relations....................................................................21.3 Role of Main Players in Employee Relations.......................................................................3TASK 2............................................................................................................................................52.1 Procedures followed in case of Conflict...............................................................................52.2 Key Features of employee relations in a conflict situation...................................................62.3 Evaluate the effectiveness of procedures used in a selected conflict....................................7TASK 3............................................................................................................................................83.1 Role of negotiation in Collective bargaining........................................................................83.2 Impact of negotiation strategy..............................................................................................9TASK 4............................................................................................................................................94.1 Influence of EU on Industrial democracy.............................................................................94.2 Methods used to gain employee participation and involvement in the decision makingprocess.......................................................................................................................................104.3 Impact of Human Resource Management on Employee Relations....................................11CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................13
INTRODUCTIONEmployee Relations terms takes into account the relationship between the employees inan organisation. This is a very crucial aspects in business as content employees are theproductive employees (Armstrong,Brown and Reilly,2011). An organisation consist of peoplewith different values,belief,culture and attitudes therefore a company have to make specialefforts in order to maintain a positive environment in the organisation. Employee relationprogram are conducted to develop commitment and loyalty among the work force of thecompany. This can result in improved productivity and higher motivation among the members ofan organisation. Vodafone is one of the leading British telecommunication provider. Vodafoneestablished its network in 26 countries and growing. The company employs over 111,556employees as of 2017. This report focuses on understanding the importance of employeerelations for an organisation. The role of trade union will be analysed as well.TASK 11.1 Unitary and Puristic frames of referenceUnitary PerspectiveUnitary frame of reference considered to be the way of thinking, assumption set andattitudes and practices which relates to the management (Atkinson and Hall, 2011). It is based onthe perspectives that people working for the organisation must have similar goals, objectives andvalues despite assigned different roles and tasks. In unitary perspectives there is only oneauthoritative party which is management. No existence of trade union in context to unitaryreferences. The supreme task assigned to management is to promote loyalty and sincerity withrespect to each other. The organisation is categorised into a team with its own goals andobjectives and there is harmonious environment with in the company. This frame of referencesbelieves that the employees and management together can achieve the organisational goals.The benefits of unitary perspective is that it helps in integration of interest of employer aswell as employee. The employees are treated as major stakeholders in the business. Thereindividual goals can be aligned properly with goals of organisation. The main drawback of thisframe is the unequal distribution of power.Pluralistic Perspective1
In contrast to the unitary perspective, pluralist frame believes that a organisationcomprises of a differentiated set of belief, values and attitudes. In this reference the organisationis perceived to be made up of several powerful and contrasting sub- groups. Each sub groupscarries its own leaders and objectives (Au and Marks, 2012). The two powerful sub groups canalso be mentioned as the management and trade union. The management focuses on influencingand coordinating with the employees for the goal attainment. Whereas trade union formed toprotect the interest of the employees. They act as a legal representatives of employment whichenhances the buying power of the employees and enhance their decision making. The situation ofconflict in an organisation is unavoidable and they can be beneficial if solved at theorganisational level. A state of stability can be achieved in the organisation through a series ofnegotiations between the management and union. The focus on protecting the interest is muchthat it might lead to inefficiency in the collective bargaining power of union.Vodafone recognises the right of the employee therefore goes with the pluralist approach.There are various employee engagement and employee consultation programs organised by thecompany. The company is also an active member of “European Employee Consultative council”which provides the opportunity to employee to raise their concerns in front of the management.1.2 Effects of Trade union on Employee RelationsTrade union can be defined as the association of employees of an organisation. Thisorganisation can be a part of trade or a group of trades. The purpose of forming an union is toprotect the rights and interest of the employees (Bach and Kessler, 2011).Trade unions were initially formed in 18th century in Britain during the rapid expansion of theIndustrial phase. The sole purpose of trade union during that phase is to enhance collectivebargaining. The trade union were banned in 1799 and repressed until 1824. This is done becausethey became a danger for the industries. The National Association For the Protection of labourwas established in 1830 to protect the labour from exploitation. They were legalised in 1872 andbelieved that these union is for the benefit of both employee and employer. At present there are6,135,126 members of registered unions. There have been substantial increase in the role thattrade unions play in employee relations. Earlier the role was only confined to collectivebargaining where as the scope of trade union at present is different.Increase in Wages2
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